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“We loved our stay at the Doubletree Hotel in Amsterdam” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
4.0 of 5 Hotel   |   Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #46 of 345 hotels in Amsterdam
Houston, Texas
Top Contributor
123 reviews 123 reviews
48 hotel reviews
Reviews in 57 cities Reviews in 57 cities
75 helpful votes 75 helpful votes
“We loved our stay at the Doubletree Hotel in Amsterdam”
5 of 5 stars Reviewed March 20, 2012

We arrived into Amsterdam via train around 9am on Sunday. The walk to the hotel from the train station took only 5 plus minutes. Upon arrival at the Doubletree the lobby was bustling with people but we didn't wait longer than 5 minutes to check in.. Our room wasn't ready at this early hour so we left our bags with the bellman, used the restroom and went on our way to check out the city. We were given a free drink coupon for the hotel and a delicious cookie.

We were told that check in was a 3pm, at which time we returned hopeful to get into our room and freshen up after our long overnight journey. As a family of 3 (traveling with our 7 year old daughter), we were upgraded to a suite on the 7th floor. We were ecstatic when we entered our room. Floor to ceiling windows, a living room with a refreshment area and large imac tv, a separate bedroom with a tv and small closet with robes, slippers, an iron and a blow dryer.

They brought us a roll away bed for our daughter which was very comfortable. I ended up sleeping on the cot and loved waking up in the morning to see the sun rising over the beautiful city (photos attached).

The room was thoroughly clean, the staff was friendly and helpful, the location was great (away from the noise and hustle of the city), and the price was right. We wished we'd stayed here our last night in Amsterdam as well but we made the mistake of booking a funky new boutique hotel on the main strip and got no sleep at all.

Room Tip: Ask for a room with a city view
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, March 30, 2012
Dear Sir/Madam,

I would like to take this opportunity to thank you very much for taking the time to share your experiences with us on Tripadvisor after your recent stay at the DoubleTree by hilton Amsterdam Centraal Station.

It was my pleasure to read that you have enjoyed your stay with us so much. I am glad you enjoyed the room you were allocated in with all facilities for your convenience and comfort and great views to wake up to.
I am sorry you had to stay in a different hotel on your last day of your trip, we would have been more then happy to arrange another night for you and your family.

Thank you again for your kind words and for your recommendations. Hopefully we have the pleasure of welcoming you again next time you visit Amsterdam.

With kind regards,

Caroline Receveur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bodmin, Cornwall, UK
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 19, 2012

Just returned from a 3 night weekend away at this hotel. Booked with Booking.com and pleased with value for a hotel of this standard, with breakfast included. Excellent location with easy access from Schipol airport which is a quick 15 min direct train ride to Centraal Station, then 5 min walk from station to hotel. Hotel was spotless, rooms very comfortable and modern and the staff were very well trained and always pleased to help. Staff in Bar Lobby were great too. Plenty of variety for breakfast. Complimentary iMac in room is a bonus. We had a city view room and the soundproofing meant we didn't hear a thing from the trains wich ran immediately next o the hotel. Would highly recommend for a break in Amsterdam. Thank you Doubletree by Hilton Amsterdam!

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, March 30, 2012
Dear Guest,

You are very welcome!
Tthank you very much for sharing your experiences with us on Tripadvisor after your recent stay at the DoubleTree by hilton Amsterdam Centraal Station.

I am very happy to read that our location was beneficial for you, with the train station right next to the hotel. Furthermore I am glad you enjoyed the room you were allocated in with all facilities for your convenience and comfort such as the iMac with complimentary wireless internet.

I have shared your kind words with the entire team. Thank you very much, we highly appreciate it.

I truly hope we have the pleasure of welcoming you back again in teh near future.

With kind regards,
Caroline Receveur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 19, 2012

My husband and I stayed in Mint Hotel for a long weekend shortly after it was acquired by the Hilton Group, so we don't know if we should review it as Mint Hotel or as Hilton. Also, we made a booking through an online offer so we paid significantly less than the normal rate. Not sure if we would have stayed there had the price been as mentioned on their official price list..

Nevertheless, our experience was very good. The hotel itself is not in the very centre of A'dam but for us it was a good thing as it is located in a far less noisy and dirty area from which the centre is just a 5 minutes walk. The service was excellent, so was the staff in the reception. The rooms are very good, especially the ones with city view. Very good breakfast as well, although the breakfast lounge can get very busy during weekends. Having said that, staff is there to help you find a table and take beverage orders so you feel like you are taken care of.

The top floor bar has magnificent views of the city. Perfect for an aperitif before dinner or for a last drink after a night out in the city.

Overall, would highly recommend it.

Room Tip: Ask for a room with city view
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
69 reviews 69 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed March 19, 2012

After reading all the excellent reviews before arriving in Amsterdam, I had high expectations of this hotel which were exceeded on every level. The location is literally perfect, a 3 minute walk just left of the Centraal Station and a 5 minute walk to the city centre area and Red Light Distict. Yes you can hear the trains go by due to the close proximatey of the hotel, but this did not bother me. Being in a prime city centre spot, you would expect the general noise of the hustle and bustle of the city and I would prefer the rumble of the trains than nightclub music, drunk louts or car traffic. The hotel itself is impressive, the architecture, the style, it just oozes trendiness. The Sky Lounge on the top is a must. Yes expensive, but for your first night as a little treat it is a must. The cocktails are amazing, the bar snacks delicious, the views amazing and the ambience very stylish. I must commend our barman Pierre for his great service and friendly banter. The rooms themselves were beautiful, very clean and bright with floor to ceiling glazing. One tip, with a clutter-free style they liked to hide everything away, like the kettle and hair dryer. After two days I realised that the hair dryer was hidden in the bottom drawer under the safe inside the wardrobe! The free safe was also an excellent touch. The reception staff were also very friendly, spoke very good English and will go out of their way to help. Arriving at 9.30pm, we were not expecting the famous warm cookie as it was late, so when we did it was very appreciated! If you are into exercise, bring along your trainiing gear as they have a free 24hr gym that my husband used twice. All in all, when I next return to Amsterdam I will no doubt be staying in this hotel. Modern, clean, trendy, great staff and great location... What more do you want!

Room Tip: A city facing room may be slightly quieter, but the trains are not that disturbing. I am a very ligh...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2012

My partner and I arrived in Amsterdam via train and having not made a hotel booking prior decided not to chance one of the 3 star hotels (which are very hit & miss in Amsterdam), and book into the 4 star Doubletree due having stayed in one in NYC and finding it excellant. Check in was very easy as the staff speak fluent English and are very open to tourists, and at 129Euros/night, we stayed for 3 nights, we actually got a better deal than what I had seen advertised online. The room was spacious containing a King bed, desk and chair, round table and armchair, closet, brand new very clean bathroom and a Mac monitor through which you can acess the internet or TV channels included in the room price. We also had free wifi in the room although the signal was quite weak and I could only use it while sitting near the door to the room which was my only disappointment. The housekeeping is also very good and ecen if leaving your room late (we left one day at 1pm) they will still come back and fully clean the room (some hotels I have noticed will not clean after a certain hour or will only do a part clean eg change towels). One of the extras that Doubletree provides which isn't a necessity for me when I travel but a welcome touch are the high standard toiletries which they provide. They quality is cery good the soap doesn't dry out your skin and the shampoo/conditioner is suprisingly useable. The location of this hotel is perfect - 5 minutes from the train and 5 mins from central Amaterdam/red light district. Despite what connotations the name suggests the red light district is actually a very safe and colourful part of Amsterdam with the streets been busy with all types if tourists till the early hours, and lots of quirky shops & eateries not just those focusing on the more controversial things Amsterdam is famous for. Overall I would certainly stay in this hotel again due to the location, friendly staff, good rooms and overall value for money.

Room Tip: Some rooms overlook other rooms, ask for a room with a view of Amsterdam city instead.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belfast Northern Ireiland
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 13, 2012

We stayed here with friends for 4 days at the end of February 2012. We booked with Travelzoo when the hotel was called the Mint. We were a bit concerned when the hotel changed owner not long after it opened but everything was great. From our check in when we received a welcome hot cookie each until we left we have nothing but positive things to report. The staff are friendly, helpful and always smiling. The breakfast was fantastic it sets you up for a day sightseeing and you will not need much at lunch time. The hotel is right beside central station and it only costs 4.50 euros for the train to the airport. We found the hotel very convenient for getting around the city whether walking or using the hop on hop off canal boat (we were able to buy our tickets for this at reception). If you are bothered by train noise ask for a room at the front of the hotel. The hotel was fully booked when we were there but we never felt that the staff were under any pressure at all, everything we asked for we got without any hesitation. Definately would go back to this hotel.

Room Tip: Front of hotel for a view of the city and no train noise
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne D, Sales & Marketing at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, March 16, 2012
Dear Guest,

I would like to take this opportunity to thank you very much for your kind words and for sharing your experiences with us regarding your recent stay at the DoubleTree by Hilton Amsterdam Centraal Station. We highly appreciate it.

I am very happy to read your enthousiastic and positive comments about our hotel from the check in with cookie to breakfast and from the convenient location to the friendly and smiling staff. I will naturally share your kind words with the entire team!

On behalf of the entire team thank you very much for staying with us. We are already looking forward seeing you at your next visit! It is our pleasure welcoming you back at the DoubleTree by Hilton Amsterdam centraal Station.

Yours Sincerely,

Caroline Receveur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleborough, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2012

Stayed for three nights. Good location being only 5 minute walk from Central Station and all tram stops. Apple Imac with free broadband in all rooms has raised the standard for internet access. Did not use room service or restaurant so can not comment on those but the quality of the rooms was excellent.
Will definateley use again when we next go to Amsterdam

Room Tip: Ask for room with a city view as this is on the opposite side to the trains.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne D, Sales & Marketing at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, March 16, 2012
Dear Guest,

I would like to take this opportunity to thank you very much for taking the time to share your experiences with us and for leaving such a positive review on TripAdvisor. I highly appreciate it.

I am very happy to read that you expreienced the quality of the rooms as excellent and that the location was such a convenience to you.

We are already looking forward welcoming you back at the DoubleTree by hilton Amsterdam during your next visit. Perhaps you will then get the change to dine at the City Cafe or enjoy a cocktail in the Skylounge with breathtaking views of the city.

Warm regards from Amsterdam,

Caroline Receveur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #46 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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