I absolutely loved staying at this hotel. What a treat! When I arrived earlier than the posted check in time, I was warmly greeted, and luckily, given a room at seven in the morning, when clearly the time for check in is at 3. The space itself is quite mammoth, and frankly, in the best spot. It took me no time to travel from the airport to Central Station. And, just less than a five mile walk, you are there, at the hotel.
I loved the location and felt quite safe. The modern decor is sleek and minimal. And for European standards, the rooms are sparse, especially the bathrooms. My first night was good. But, the view was less than desirable. So, I asked to be transferred to another room. When I returned after sightseeing the following afternoon, my luggage was already moved to the ninth floor with sweeping views of the city in a new, larger room.
Each night whether I had a question about on restaurants, museums, are day trips, the front desk and guest services staff were extremely helpful and professional, allowing me to feel comfortable. I really felt happy that I was in a hotel where everyone smiled and cared and went out of their way to assist me.
I would definitely recommend this hotel to anyone considering staying in Amsterdam. Aside from the fact that this particular space is only four months into operation, it functions well and is separate enough from the touristy part of town which can get wearing after a while. When I visit Amsterdam again, this is the only place I will stay. I hope to be lucky enough to encounter the same staff that aided me in my travels.