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“Perfection” 5 of 5 stars
Review of The Dylan

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The Dylan
4.0 of 5 Hotel   |   Keizersgracht 384, 1016 GB Amsterdam, The Netherlands (Jordaan)   |  
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Hotel amenities
Ranked #24 of 343 hotels in Amsterdam
Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Perfection”
5 of 5 stars Reviewed May 16, 2014 via mobile

Just returned home from a 3 night stay at The Dylan and it was perfection. We had a junior suite with a lovely view of the canal and the room was a really good size, massive bed, sofa area and plenty of space in between.

The staff were very attentive, happy to help out or offer suggestions on what to do but most importantly friendly and easy to talk to.

We took the recommendation of the private boat tour for an hour which was not cheap but a great way to see the city from the canals and enjoy a nice glass of champagne as well.

Could not fault this hotel and will be returning our next trip to Amsterdam.

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, May 19, 2014
Dear Guest,

We are delighted to read that you had such a pleasant stay in the Junior Suite Canal view and that you enjoyed the private boat tour through the canals of Amsterdam.
We would like to thank you for sharing your experience with us and we are looking forward to welcoming you for your next trip to Amsterdam.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • English first
  • French first
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English first
Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

We had spent a week on a nice converted barge but it had played havoc with my back.
I booked The Dylan as a semi luxurious end to our stay in Amsterdam .As soon as I saw the room and bed my back relaxed and felt 95% better .
The service was good and the staff attentive and helpful as I tried to use the hotel computer to print off my boarding passes while being bombarded by pop up adverts .
The brasserie was pleasant and the bar staff chatty and friendly .
Room service was spot on at the time requested with fresh orange juice and coffee .
The bird song in the courtyard and the sound of the church bells was the most memorable part apart from the staff who were excellent .

Room Tip: We had a chinese themed room which was lovely .Black lacquer and white bedlinen .
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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René B, General Manager at The Dylan, responded to this review, May 16, 2014
Dear Guest,

Thank you for sharing your experience at The Dylan Amsterdam.
We are delighted to read that you found our staff attentive and helpful and that you enjoyed the room in the Kimono style.

We are looking forward to welcoming you for a next visit.

René Bornmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 11, 2014

Quiet, high up in the eaves, I stayed in Room 24, hearing the birds roosting and while I had not particularly wanted to stay in a Loft style room, I have to say that I had an excellent nights sleep. The bed, with soft linens, was extremely comfortable and produced one of my best first nights in a hotel. The bathroom was spacious, although some of the ingenuity in fitting in the shower means that you can find yourself entering it crabwise. It's a group of traditional Amsterdam buildings, which means stairs and it's a little off-putting in room 24 to open the door and face a staircase. But the different levels in the building are interesting and part of its charm. Miller Harris toiletries, good breakfast, charming, good-looking young Dutch staff. Only one gripe and that is to do with speed of luggage delivery. If you need something immediately, cart the case up to the room yourself. I look forward to returning.

Room Tip: Let the hotel know if you want a particular style of room before you arrive. I forgot and found mys...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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René B, General Manager at The Dylan, responded to this review, May 13, 2014
Dear Guest,

We are delighted to read you enjoyed your stay in room 24 and that you appreciate the charm of our traditional Amsterdam buildings. Also we would like to thank you for sharing this with us.

We are looking forward as well to welcome you for your next stay.

On behalve of The Dylan Amsterdam,

René Bornmann
General Manager
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New Plymouth, New Zealand
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2014

One of the best hotels we have stayed in. The staff were very friendly and helpful. They went out of their way to make our 3 night stay perfect. The Dylan is within walking distance from major attractions, shopping and restaurants. Excellent on site restaurant with wonderful food. Perfect location. Can definitely recommend

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, May 9, 2014
Dear Guest,

We are delighted to read that your 3 night stay with us was perfect. It is also great that you have experienced a visit in our restaurant.
We would like to thank you for these considerate words about The Dylan and we are looking forward to welcome you for your next stay.

René Bornmann
General Manager
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Eindhoven, The Netherlands
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 25, 2014

Top hotel very central along the Keizersgracht, but hidden. Its for people with class, trendy and money and only with all three of the above otherwise this is nit for you and move on to another big chain 5-star hotel. Super restaurant, lounge bar, closed inner yard.

Stayed May 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, April 28, 2014
Dear Guest,

Thank you for sharing your thoughts about The Dylan Amsterdam.
We are delighted to read your positive comments about our property.

We are happy to welcome you for your next visit.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 23, 2014

A fantastic hotel in the centre of the city. Very posh and chic, with freindly stuff. Nicely located, no more than 20 min walk to all the major attactions and restaurants. Also surrounded by nice shopping streets. The bar and court yard are all very pleasant. The restaurant is very good, and probably deserves more than its current one M-star. The delux duplex room is luxurious, comfortable, spacious, and tastfully decorated.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, April 28, 2014
Dear Guest,

We are grateful for your considerate words about The Dylan Amsterdam.
It is great to read that you enjoyed an experience in restaurant Vinkeles and that you liked your stay in one of our Luxury Duplex rooms.

We are happy to welcome you for a next stay.

René Bornmann
General Manager
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Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

My partner booked The Dylan Hotel in Amsterdam for my 50th birthday in March. The hotel was beautiful and the staff could not have been more friendly or helpful. As it was my birthday they upgraded our room and also gave me a bottle of wine and some gifts. The room was spotless, luxurious and very comfortable. It exceeded all our expectations on every level. Fantastic location too. Cannot recommend highly enough.

Room Tip: Can't think there would be a bad room here
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, April 11, 2014
Dear Guest,

It is really appreciated that you share your thoughts about The Dylan Amsterdam.
We are delighted to read that you had such a pleasant stay together with the celebration of your 50th birthday with your partner.
We are more than happy to welcome you for your next stay.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Dylan

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#11 Business Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#23 Romantic Hotel in Amsterdam
#28 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Dylan 4*
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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