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“Stylish and friendly!” 4 of 5 stars
Review of The Dylan

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The Dylan
4.0 of 5 Hotel   |   Keizersgracht 384, 1016 GB Amsterdam, The Netherlands (Jordaan)   |  
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Hotel amenities
Ranked #23 of 345 hotels in Amsterdam
Berlin, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Stylish and friendly!”
4 of 5 stars Reviewed September 24, 2013

Stayed there with my boyfriend on a romantic weekend in Amsterdam, and we both loved the stylish yet friendly atmosphere of the hotel. We had a very good surprise with the room as it was bigger than what the pictures looked, and service was amazing, discreet and efficient.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 25, 2013
Dear Guest,

Thank you for sharing your experience at The Dylan.
We are glad to read that you enjoyed the atmosphere in our hotel and that you were pleased with your room.
We will be happy to welcome you for a next time.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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301 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2013

A beautiful hotel, very stylish.
Wonderful service, friendly and helpful staff.
Big rooms (could be cosier, but good anyway).
Nice location. Close to everything and very intimate at the same time.
Lobby with a fireplace is perfect in the rainy weather.
Great restaurant with a Michelin star.
Wine card is very good.
Small details that make you happy.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 16, 2013
Dear Guest,

Thank you for sharing your experience in the Dylan Amsterdam.
We are happy to read that you were satsified with the provided service and that you enjoyed our fireplace in the lobby.
We will be happy to welcome you again,

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago,illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 9, 2013

Located on a quiet canal, the Dylan is the perfect place to come home to after touring the city. It is dark, comforting and makes you feel stylish and sexy. We had a great room overlooking the canal, ( room #39). Huge by any standards. Service was great and unobtrusive. The common areas are all the photos promise...and more. It is not inexpensive by any means. But if you can, it's worth the splurge.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 10, 2013
Dear Guest,

Thank you for your review.
We are glad to read that you were pleased with the location and room 34.
We will be happy to welcome you again.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

I really enjoyed our stay at the Dylan. Amsterdam was the last stop on a 15 day vacation, and we arrived in Amsterdam after travelling throughout Italy. It was really a great last stop and helped to end an amazing vacation on a great note.

The hotel is beautiful - very modern and moody with a lot of different textures and flecks of bright color. They upgraded us on arrival to a duplex room which was beautiful. Our bedroom was on the first floor and bathroom on the second which worked out fine for us, but may be challenging for those who have trouble with stairs so keep that in mind when you choose a room.

Everything was extremely clean, the shower had great water pressure and there was a large bath. The only drawback was no normal mirror in the bathroom (only a zoomed in one), but it is also entirely possible that we were to dumb to figure out where it was!

The hotel staff was lovely and accommodating, helping with directions, maps, taxis, etc. They have two restaurants, one is a Michelin rated restaurant called Vinkeles although we did not eat there we did eat at their other restaurant Occo, and also ordered room service one of the nights. The food was great! Breakfast was lovely each morning although not included in the room rate so keep that in mind when you budget.

I would definitely recommend this hotel to anyone. The location was in the best part of Amsterdam (in my opinion) which was the "9 streets" area. Very quiet and beautiful with canals all around and within walking distance to a number of great attractions like Ann Frank house and flower market, and in the best shopping area in Amsterdam if that's your thing.

Room Tip: Our duplex room (number 17) was very quiet, easy access to everything in the hotel, and was a split...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 10, 2013
Dear Guest,

Thank you for sharing your experience in our hotel.
Also on behalve of our staff, we were glad to serve you in the last days of your vacation and that you enjoyed room 17 and the "9 streets" area.
We will be happy to welcome you again.

René Bornmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paramaribo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Extremely forthcoming staff. Perfect breakfast. Parking valet service, at a price.
Intimate athmosphere throughout the entire hotel.
Harry Potter -like intricate flights of stairs! Very stylish theme rooms.
I totally love this centre-ville hotel.

Room Tip: . Our first stay we slept in a 'two-story' room, which meant the bathroom, tub and shower we...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 5, 2013
Dear Guest,

Thank you for the great review. We are lucky to hear that you were pleased with the atmosphere throughout our hotel. We will be happy to welcome you again.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2013

This was my second visit to the Dylan and my first with my wife. When navigating the stairs in our planned room, a "duplex" it became clear that my wifes recently traumatized knee would not cope. The manager was very understanding and accomodated us with what became a major upgrade to room 22 (suite) overlooking the entry coutyard. This room included your own expresso machine. The staff were all engaging, increadibly helpful and responsive. When I was awake at a very early hour and went downstairs to avoid waking my wife, they made me coffee, gratis. The location is only minutes from the centrum with all of the activity and restaurants but the Hotel serves as an oasis, particularly the central courtyard. I look forward to my next visit to Amsterdam and I hope to the Dylan,

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 2, 2013
Dear Guest,

Thank your for your review. It is great that you were pleased with your stay in our suite.
We look forward to welcome you again.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valletta, Malta
Top Contributor
75 reviews 75 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 30, 2013

We stayed at The Dylan for our honeymoon in August 2013 and the entire experience, from check in to check out, was perfect. The staff are lovely, and even though we are young newlyweds (perhaps not The Dylan's normal clientele) we were treated with courtesy and friendliness.

We chose a Double Kotura room in the old building, with a view of the courtyard, which was small but well appointed with a beautiful ensuite. The mini bar had a good espresso machine, and plenty of snacks. My favourite part of the stay (I wrote my thesis on Amsterdam tourism and have a passion for hotels, so I love these quirky extras) was our turn down treats every night - souvenir pillow cases, keychains, candies and cookies. It was always a delight to return to our room at the end of the day to these fun treats. Housekeeping was excellent, with good attention to detail. My biggest complaint about the room was that the mini bar doors refused to stay open while I made espresso - and if that's my only complaint, I'm happy.

We ate at the OCCO Brasserie two nights and were very impressed with the quality of the food, and the wine list. I would highly recommend The Dylan to honeymooners. The location is one of my favourites in the city, too.

Room Tip: If you aren't able to select a room when you book (e.g. if you book through an external web site...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, September 2, 2013
Dear Guest,

Thank you for the great review. We are glad to hear that you have had such a good experience in our hotel for your honeymoon. We will be happy to welcome you again.

René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Dylan

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#11 Business Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
#22 Romantic Hotel in Amsterdam
#26 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Dylan 4*
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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