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“Amazing hotel in a great city!” 5 of 5 stars
Review of The Dylan

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The Dylan
4.0 of 5 Hotel   |   Keizersgracht 384, 1016 GB Amsterdam, The Netherlands (Jordaan)   |  
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Hotel amenities
Ranked #24 of 343 hotels in Amsterdam
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing hotel in a great city!”
5 of 5 stars Reviewed August 12, 2013

So I hesitated to book this hotel as it is only 4 stars but its part of the AMEX fine hotels and resorts so I checked out their website and it looked cool so I went for it (and not the least because of the other reviews of it on here). How happy I am that this is where we spent the end part of our Europe trip (and my boyfriend's birthday). We have stayed in more 5 star hotels around the globe than I can remember but I will place the Dylan in the top three of city hotels we've stayed at. Why? Super friendly and professional staff - there's only 40 rooms so they actually have time to care about you, and they do. Super cool and unique rooms, think contemporary luxury with a home feel to it (we had a loft suite, it was amazing but im sure their regular rooms are fab too). Super comfy beds. Amazing location right in the heart of the "boutique shopping" area and walking distance to everything else. Lots of great restaurants close by. Great breakfast buffet (including prosecco for mimosas and eggs to order - and no crowds). They do not have a gym (although a fitness room with good cardio machines) but they work with a local gym (for a small fee) that is only 5 min walk away and which is great (like Equinox). Very gay friendly although the entire city is like a rainbow flag so not very surprising. All in all an amazing stay that did not fall short of any expectations we could have had. Would absolutely stay here again and recommend to anyone going to Amsterdam!

Room Tip: Room 23 is amazing, I think it's referred to as a superior suite.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 15, 2013
Dear Guest,
First of all thanks so much for sharing this experience and for writing such an enthusiastic and positive review! This is how we like to be seen by our guests, so we are very glad you experienced it this way! Your review is shared with the team. Thank you for spreading the word and we do hope to welcome you back!
The Dylan Team
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308 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Naples, Florida, United States
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

The Dylan is located right in Amsterdam within walking distance of nearly everything while being in a quiet neighborhood on one of the many canals surrounding Central Amsterdam. If you like small, boutique hotels, this one is a standout. The staff is solicitous but not intrusive, just always there when you need them.
I especially liked the outdoor courtyard for dining and/or drinks. There is also a charming small bar just beyond the reception area. Opposite this bar is a large sitting room of dark paneling and comfortable chairs with a continuous fire burning to add to the ambiance.
Breakfast in the rear dining room was visually interesting with a tall brick wall into which were set two ancient, iron doored, baking ovens - a carry over from when there was a bakery in that part of the building. It's a beautiful restoration of several old properties turned into a charming hotel.
Our room was very nicely appointed and overlooked the courtyard. The bathroom had attractive modern fixtures and a large walk-in shower.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 15, 2013
Dear Guest,
Thank you so much for taking the time to write this very positive review!
We are so glad to hear you enjoyed your stay, and especially the location and the room so much. I will thank the team for the service they provided you as we expect it. Whenever you return to Amsterdam, we would be pleased to welcome you back.
The Dylan Team
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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 8, 2013

If you are going to Amsterdam, and you want to stay in a boutique hotel, this is it. We loved the place the staff is over the top, with there service and there attention to your needs.

Now, Amsterdam is not a lot of bang for your buck. It's a sleepy city, with not much to do but people watch. If you are not visiting the so called Coffee shops, then I would go somewhere different.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 9, 2013
Dear Guest,

Thank you for taking the time to share your experiences!
Much appriciated.

We wish you a lovely day and hope to welcome you here on your next visit.

Kind regards,


René Bornmann
General Manager
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New York City, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2013

The Dylan is well located and the staff are excellent. The hotel is well appointed with a nice bar and nice decor. We were able to walk to almost everything. What really makes this place is the staff. They are all friendly and professional. The only drawback is that some of the bathrooms do not have a walk in shower (is a soaking tub that you must shower in - not so easy to get in and out of and good luck getting the water on without a good soaking). So, I would totally recommend the hotel, just be sure to request a bathroom with a separate shower!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 8, 2013
Dear Guest,

Thank you for your review.
Your comments are much appriciated.

We hope to welcome you here on your next Amsterdam visit.

Kind Regards,


The Dylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2013

This is the third time we've stayed at the Dylan, and it won't be the last.
The hotel is charming - great location - easy to walk everywhere and its just a stones throw from the lovely boutique shopping area and yet close enough to walk to the more hustle and bustle parts of the city too. The historical building is wonderful.
We had a canal view suite - and was spacious and airy. We had breakfast in the room, which was excellent.
The additions of the new coffee machines and complimentary high speed wi-fi were great.
The staff are friendly and welcoming - and the hotel bar has a convivial feel to it.
We enjoyed a superb meal at Vinkeles during our stay which was incredible.
All in all, another wonderful experience - a very welcoming place with a great atmosphere - utterly professional but without any stuffiness. Hope to be back soon.

Room Tip: Canal suites are superb - light and airy with wonderful views.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 8, 2013
Dear Guest,

Great to hear that you enjoyed your third visit with us!
It is much appriciated that you shared your very thoughful review!

We are looking forward welcoming you next time!

Kind regards,

The Dylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 26, 2013

A lovely hotel in an old historical building. The room is a bit small though and bathroom is not particularly comfotable either. The hotel has its charm indeed. Good service, great location. Vinkeles restaurand is just outstanding and selection of wines if perfect too..Vinkeles is definitely the place to come back to. A bartender in a downstairs bar is quite creative - his daikiri based on spiced rum was awesome.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 8, 2013
Dear Guests,

Thank you for sharing your experiences with us!
We are pleased to read that you enjoyed your time with us an hope to
see you next time around.

If you are interested? News about of latest cocktails is often shared via our Facebook page.

The Dylan Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 2, 2013

We loved our stay at this charming boutique hotel. Location is fantastic - right on the Keizersgracht canal near the "hip" Jordan area. Wonderful service. Historic old building. We had breakfast included without room and the food was great. Also had dinner in their gourmet restaurant Vinkeles - incredible meal. We would definitely stay here again when returning to Amsterdam.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, August 8, 2013
Dear Guest,

Thank you for sharing your very thougful feedback.

We are looking forward welcoming you here on your next Amsterdam visit.

The Dylan Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Dylan

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#11 Business Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#23 Romantic Hotel in Amsterdam
#28 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Dylan 4*
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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