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“Ideal Stay for Celebrating Our Anniversary” 4 of 5 stars
Review of The Dylan

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The Dylan
5.0 of 5 Hotel   |   Keizersgracht 384, 1016 GB Amsterdam, The Netherlands   |  
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Hotel amenities
Ranked #19 of 345 Hotels in Amsterdam
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363 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Jersey
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 19, 2013

Beautiful hotel on the Kaizergracht, looking over the canals. Quite central, only 10 minutes walk to the Centrum. Staff were very courteous and helpful and couldn't do enough for you. Room was delightful.
Easy for me to say as my girlfriend treated me but definitely worth the visit

Room Tip: Deluxe double rooms were spacious and the bathrooms beautiful
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, June 13, 2013
Dear guest,

Thank you very much for taking the time to write a review of your stay at The Dylan.

We are delighted to hear that you had a great stay with us, and really appreciated the hotel's location and the room.

Your kind words on the team and service are greatly appreciated and I will certainly be sharing these with all of them.

We look forward to welcoming you back.

Kind regards,
René Bornmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 12, 2013

This was our fifth visit to The Dylan and as unique as the previous visits thanks to choosing a different room type each time. The service is excellent and it was a safe haven on Queen's Day/Coronation Day. The location allows for ample walking experiences as well.

Our room (#16) was two stories with the bed and couch downstairs and a large bath up the spiral staircase. As we were near the elevator plus the bed was near the door, we did hear more noise than we wanted to.

We dined at Vinkele's and it was the best meal of our two-week vacation. Forget the cost and take advantage of a superb restaurant.

The weather was too cool (cold?) to sit in the courtyard with the exception of one day (blankets provided!). We have found the courtyard to be a spectacular place in the summer.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, June 13, 2013
Dear guest,

We are happy to know that you enjoyed your stay and we are thankful for your words. Besides, it is a pleasure to have welcomed you for the fifth time already!

We are delighted to hear that you enjoyed our room and your dining experience in restaurant Vinkeles. Your feedback is extremely important as it helps us to continually improve our service.

Thank you for taking the time to share your valuable feedback.
Once again we are appreciative to your comments and look forward to welcoming you back.

Kind regards,
René Bornmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 12, 2013

Wonderful hotel with great staff. Perfect location for the museums and other attractions. Very good Michelin starred restaurant with knowledgeable sommelier.
Bedroom was great but the bathroom we had was a bit cramped and the design of the sink and shower were not extraordinary. Next time we will ask for a bath and not a shower.
I would not hesitate to recommend this hotel to others.

Room Tip: Ask fro a bath not a shower
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, June 12, 2013
Dear guest,

Thank you very much for your feedback. We appreciate your effort to recommend our hotel to others.

We are delighted you really appreciated our very central and convenient location in the heart of Amsterdam, within walking distance to the main museums and attractions. Besides, it is a pleasure to read that you experienced a great dinner in restaurant Vinkeles.

Please feel free to approach our staff at any time and to next time ask for a separate bath or shower according to your likings.

We look forward to welcoming you back.

Kind regards,
René Bornmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Having arrived before the check in time the reception kindly stored our bags and did all the paperwork etc before we left sightseeing to avoid being held up on our return.
The location of this hotel is fantastic, a short walk to the museumplein, a short walk in the other direction to Anne franks house and if you don't fancy walking, there are tram stops 2 minutes away from the hotel.
The rooms were lovely, beds were so comfortable and the bathroom was big enough for a party! Some lovely toiletries too! The bar was somewhere we spent maybe too much time but the bar staff were delightful and very knowledgable. Breakfast was great, a wide array of meats, cheeses, breads, yoghurts and more. We also had lunch at the hotel's brasserie which was also lovely with some great homemade ice cream and sorbets. There is a gym at the hotel but very small with 3 cardio machines (bike, treadmill, stepper) and a small weights multi gym - never busy though.
All in all a very quiet hotel but that is what we were looking for in our weekend away. I would highly recommend it but not for young children.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, May 13, 2013
Dear Guest,

Thank you for taking the time to share your lovely feedback with us.
The Dylan is located in the city centre of Amsterdam, just a short walk to various places of interest. Indeed perfect if you want to go for a nice stroll or do some sightseeing.
We appreciate your thoughts regarding our service; it will serve as an encouragement as we continue striving to provide exceptional service always. Moreover, it is a pleasure reading your comments regarding the room and breakfast.

Thank you once more for sharing your experiences with us on TripAdvisor and we hope to welcome you back as our guests in the future!

Kind regards,
René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 29, 2013

The staff of this hotel was very friendly. We landed very early in the morning and the staff was very kind and checked us in and even upgraded our room for us since that was empty that early in the morning. We expected to just drop our bags off and walk around Amsterdam until the room was ready so it was a very pleasant surprise. The whole stay there every member of the staff was extremely pleasant. The room was great with the bathroom on the 2nd floor of our room. The bed was very comfortable and overall very clean. I recommend eating at the restaurant Vinkeles, this was a dining experience to remember. It will be a meal I will never forget. We ordered the chefs menu along with the wine pairing. Every dish was so elegantly prepared and the flavors contrasted so perfectly.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan, responded to this review, May 13, 2013
Dear Guest,

We are happy to read that you had a great stay with us! We are delighted to read your comments; particularly your thoughts on the service you received throughout the entire stay. Our team is always at your service to assist you with any future requests.
Besides, we value your comments regarding the comfort and cleanliness of the room, which is very important to us.

We hope to welcome you back soon!

Kind regards,
René Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Dylan

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#13 Luxury Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#17 Family Hotel in Amsterdam
#18 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dylan 5*
Number of rooms: 41
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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