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“Tranquil hotel in a hectic city” 5 of 5 stars
Review of InterContinental Amstel Amsterdam

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InterContinental Amstel Amsterdam
5.0 of 5 Hotel   |   Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #24 of 350 Hotels in Amsterdam
London, England
Top Contributor
75 reviews 75 reviews
74 hotel reviews
Reviews in 73 cities Reviews in 73 cities
157 helpful votes 157 helpful votes
“Tranquil hotel in a hectic city”
5 of 5 stars Reviewed February 4, 2009

I have visited Amsterdam many times and stayed in most of the top rated hotel but the Amstel is by far the best...It is a classically designed and furnished with almost museum like attention to detail...Rooms are spacious and the hotel has good business and fitness facilities...For a Continental European Hotel and the service fom the staff and concierge team is excellent...The restaurant, La Rive, was very good and is supposedley the best in the city (I believe it)

My one word of caution about the hotel is the fact that it is not centrally located...It is probably a 20 minute walk to the cental sights but, because of that, is a sea of tranquility in a very hectic city. When I go back to Amsterdam I will only stay in this hotel.

  • Stayed June 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kiev
1 review
5 of 5 stars Reviewed November 14, 2008

It was one of the best hotels, which I have seen. Huge wardrobe, great oldstylish disayn, nice decor and view to the river. Servis is exellent. Very tasty breakfest in room, amaizing bathroom. Only one problem - all rooms are non-smoking. Can reccomend for sweet weekend :-)

  • Liked — Great room and service
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Milwaukee, WI
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 15, 2008

This is a world class hotel with amazing service. Perfect for the business traveler or a couple getting away for a few days. From the Michelin restaurant to the rooms all with sunflower shower heads - it's all the best. The staff are highly trained and provide impeccable service. (The only exception was the staff in the atrium where ordering a cocktail became a bit of a slow motion ordeal). There's a fine little gym but great running maps if you want a better work out.

The rooms are wonderfully appointed with the best ones overlooking the canal away from the street. Lower numbers are more quiet.

If you want to stay at a first class luxury hotel in Amsterdam, you won't go wrong if you stay here.

  • Liked — The service
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baltimore
1 review
4 of 5 stars Reviewed September 27, 2008

The Amstel is a beautiful hotel of great quality. Rooms and public areas are impressive and the staff is really great, especially the concierge. The location is beautiful however a little bit inconvenient if you want to see Amsterdam.

  • Liked — staff
  • Disliked — location
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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belgium
Top Contributor
106 reviews 106 reviews
106 hotel reviews
Reviews in 57 cities Reviews in 57 cities
425 helpful votes 425 helpful votes
4 of 5 stars Reviewed August 20, 2008

One of the most pleasant features of this hotel is that there are few rooms compared with the amount of public space, so that the hotel mostly feels quiet and peaceful. The comprehensive national smoking ban in effect since 1 July 2008 has taken care of what used to be a huge discomfort for the non smoking guests.

The rooms are spacious, decorated in a classic style (mix of French and Dutch) and very comfortable (example: complimentary loose-leaf teas and infusions + Illy coffee machine). The river view is unique. I did notice, like another recent reviewer, that there were many stains on the carpeting in the bedroom. The bathrooms are superb. The standards of housekeeping and the attention to detail are first rate and at the level of the top European palace hotels.

The food in the Lounge and Brasserie has improved recently and the terrace on the river has been restyled.

The spa area is not large but the fitness (new equipment), pool and sauna are very elegant and relaxing.

The service in the Lounge, Brasserie and at La Rive for breakfast has become poor. Waiting time for dishes is far too long.

Breakfast, rarely a strong point in Dutch hotels, has declined sharply (and is now poor value for money at 25 - 40 euro): no more delicious home-made jams, poorer quality breads, average pastries, more limited buffet selection, etc. This is particularly surprising, given the quality of Edwin Cats' cuisine at La Rive. The staff at breakfast was slow and confused, and I overheard several guests complain.

The Amstel is still one of Europe's very good city hotels, but it should urgently sort out the service problems in the restaurants and it should serve a world-class breakfast.

  • Liked — quality of accomodation, standards of housekeeping
  • Disliked — service in the restaurants, breakfast
  • Stayed August 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 4, 2008

The good:

The Amstel Hotel is a great hotel and is probably the best known hotel in the Netherlands. The building is beautiful and location is great if you are looking for a more quit area on the canals. Management has done a great job with the staff in recent years. These days staff is very friendly and attentive. Great, small gym, sauna and pool. The La Rive restaurant is one of the best in the Netherlands.

The bad:

The hotel is 140 years old and in most areas the maintenance is very good. However the room we stayed in (415) had multiple stains on the carpet as you can see on the pictures. Even though housekeeping keeps the room and bathroom very clean, this gave the room a dirty feel. Also, the outside of the building needs a new coat of paint yesterday. Do not book a room on the fourth floor as ceilings are lower, windows smaller and in our case only 1 window for the room.

Checking 2 men in as Mr & Mrs is rude and ignorant. Keeping the Mr & Mrs even on the bill at check-out is just unacceptable.

  • Liked — Restaurant La Rive
  • Disliked — Maintenance of room
  • Stayed August 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 25, 2008

The hotel is sensational (huge rooms, great service, great view) but in a terrible location if you're there to sightsee or otherwise enjoy the canal zone. Also no alternatives to the amazingly overpriced Intercontinental breakfast - more on that later. It's just too far away - can't walk, and you have to take two trams get back to the hotel from the center. When we tried to take the trams back to the hotel the second tram didn't come and we ended up walking a long wy. The hotel will call a taxi, but we had to wait 5-10 minutes for one to come. We moved to a more central hotel and enjoyed being able to drop in to the hotel when we needed a break, or to run out to shop or grab a bite to eat. About breakfast - we have stayed in several Intercontinental hotels in Europe and have been appalled by the outrageous high prices at breakfast. (Think 25-35 euros) Previously, the hotels have been near other breakfast places so it was no big deal. Once, in Rome, we got breakfast included as a promotion. The problem with this Intercontinental is that you have to walk a long way - at least a mile and a half to find a breakfast place. It's just too much of a hassle to stay here. We moved, to a small canal zone hotel, and by the way the price per night went from 500 Euros to 210, and although our rooms were smaller we were very happy there.

  • Liked — Rooms
  • Disliked — Location
  • Stayed July 2008, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Amsterdam
#13 Family Hotel in Amsterdam
#17 Luxury Hotel in Amsterdam
#18 Business Hotel in Amsterdam
#20 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Number of rooms: 79
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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