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“Excellent” 5 of 5 stars
Review of InterContinental Amstel Amsterdam

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InterContinental Amstel Amsterdam
5.0 of 5 Hotel   |   Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #30 of 343 hotels in Amsterdam
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Excellent”
5 of 5 stars Reviewed March 30, 2014

My Partner and I recently dined at the Amstel during our stay in Amsterdam. From the minute we entered to the minute we left we were treated like royalty. Chris particularty enthralled us all. He was personable, attentive and very knowledgeable. He made our evening a total joy, and the food was good too!!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 31, 2014
Dear guest,

Thank you so much for your lovely review about our dining facilities. It is a great pleasure to read that you enjoyed your visit to the Amstel Hotel and that you will have a very positive remembrance of your visit. Of course I will share your compliments with Chris who will be very honoured to read your compliments. We all are looking forward to welcome you again in Amsterdam with us. In the meantime please let me know whenever we can be of any service to you or if you would like to make a reservation for next time.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bay Area, Ca
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

I have had the pleasure of staying at this grande dame hotel several times over the last 10 years. We scored some wonderful rooms and the IC Amstel had the best mini-bars in the world, if you were a RA, anyway. It sits slightly outside the fall out range generated by the red light district and Nieumarkt. Great dutch bar snacks and sublime breakfasts... Just a nice place.

Room Tip: Great value for priority club point bookings!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 31, 2014
Dear guest,

Thank you so much for your very nice review about our hotel. It is a great pleasure to read that you enjoyed all of your stays in the Amstel Hotel and that you have a very positive remembrance of your visits. We are also very honoured to read your compliment about the mini-bars. We all are looking forward to welcome you again in Amsterdam with us to have another sublime breakfast and to enjoy our bar snacks. In the meantime please let me know whenever we can be of any service to you or if you would like to make a reservation for next time.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larnaka, Cyprus
Top Contributor
85 reviews 85 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 24, 2014

Smooth check in and helpful staff. Nice upgrades for loyalty card holders. Charming rooms and old wood paneled elevators. Romance abounds. Only criticism is that the internet was absolutely awful during my stay. I assume this was just an unfortunate exception but the hotel should conduct a review of the wireless speeds at peak times.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 27, 2014
Dear guest,

Many thanks for your honest and detailed review. It is a great pleasure to learn that you appreciated our helpful staff and that you were charmed by our rooms and old wood panelled elevators. Regarding the internet, we are definitely aware of this problem and we are working on it to resolve this issue. Instantly, we are installing a dedicated internet line to improve our internet service for the future. Furthermore I will pass your compliments to the staff members involved and we all hope we may welcome you again in Amsterdam.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heemstede
1 review
4 of 5 stars Reviewed March 23, 2014 via mobile

Last Thursday March 20 I have had a great experience at the Amstel Hotel. Both service as location were perfect. I had a business meeting at the Amstel A-bar where we had the opportunity to sit outside in the sunny terrace.
Later we went inside to the Amstel Brasserie for a dinner. Again also there perfect service and good food.
The Amstel hotel is definitely a nice venue to visit for business and private reasons!

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 27, 2014
Dear guest,

Above all, we would like to thank you for your lovely review and for your time to share your experience with us. We are very pleased to read that you had a great experience at the Amstel Hotel and that you appreciated our A Bar and our sunny terraces. Furthermore, I will share your compliments with the whole staff team and we all hope we may welcome you again in Amsterdam for another great business and sunny experience with us.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 20, 2014

The InterContinental Amstel Amsterdam hotel in Amsterdam is one of the few hotels in the world that look like more like a government secretariat building than a hotel. The location on the banks of the Amstel River gives a feeling of a very large floating cruise boat. The amenities are top of the line befitting a good five star hotel. The defining elements of the hotel are the decorations depicting the styles of the Victorian era and a fabulous restaurant sporting a terrace from where diners can enjoy a grand view of the river. The hotel has a rich legacy having started n the year 1867. Several restaurants and bars are available on-site that provide excellent Mediterranean fare and choice of wines along with great views of the river and the historic city of Amsterdam. The location is just right with the Royal Palace, Dam Square and Leidse Square as well as the museums close by.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 27, 2014
Dear guest,

First of all, we would like to thank you for your very detailed review. We are very pleased to read that you had a great experience at the Amstel Hotel and that you appreciated our restaurant with Amstel view and the gorgeous location of our hotel. We all hope we may welcome you again in Amsterdam to enjoy our rich legacy with us and we are glad that you have enjoyed your stay.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
80 reviews 80 reviews
80 hotel reviews
Reviews in 69 cities Reviews in 69 cities
273 helpful votes 273 helpful votes
5 of 5 stars Reviewed March 15, 2014

This is a place which fullfills perfectly my imagination of truly old world luxury travel. But with all the up to date amenities. Impressive. Small scale, quiet, perfectly located on the Amstel river with gorgeous views from both our rooms over it. Smooth checkin and service good through whole stay, including very helpful concierges with all reservations and arrangements. Rooms spacious and well appointed with dutch patterns. Big bathroom with full amenities. Food good in the hotels restaurants. Perfectly recommendable if luxury experience in Amsterdam is on the schedule. We have fully enjoyed our stay.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 17, 2014
Dear guest,

First of all, we would like to thank you for your lovely review. We are very pleased to read that we fulfilled your imagination with our Dutch residence. Delivering high standard service is something our staff takes great pride in and I will pass your compliments to the staff members involved. We all hope we may welcome you again in Amsterdam for another luxury experience with us and we are glad to you have enjoyed your stay with us.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 13, 2014

Stayed in this hotel in March 2014 for a business trip.

Hotel is beautifully situated on the Amstel river. The building is old with a classic french style. I'm not usually into that style but they pulled it off perfectly in this hotel.

The staff were wonderful, friendly, and very helpful.

Location was not bad. It was walking distance from most of the attractions in the area (Heineken Brewery, Van Gogh Museum, and Red Light District). But make sure to bring your walking shoes because you're going to walk a lot.

Room was lovely and very spacious. So was the bathroom.

Didn't try the restaurants or room service so I can't comment on those. The breakfast was very good.

Would I stay there again? Probably not...But wouldn't complain if I did. Personally, I prefer hotels with more of a modern chic vibe and younger crown.

Room Tip: Request a room with a view of the river (looking west)
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, March 17, 2014
Dear guest,

Many thanks for your positive and extensive review. It is a great pleasure to read that your stay in Amsterdam was a pleasant one and that we were capable to meet your expectations. We hope you enjoyed the Van Gogh Museum and the rest of Amsterdam. Furthermore I will pass your compliments to the staff members involved and we all hope we may welcome you again in Amsterdam.

Sincerely
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#12 Business Hotel in Amsterdam
#20 Luxury Hotel in Amsterdam
#40 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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