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“Luxury” 5 of 5 stars
Review of InterContinental Amstel Amsterdam

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InterContinental Amstel Amsterdam
5.0 of 5 Hotel   |   Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #26 of 344 Hotels in Amsterdam
Bury, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Luxury”
5 of 5 stars Reviewed October 24, 2013

We had a very enjoyable 3 nights. The staff were so polite and helpful and did not leave you in a quandary. Food excellent. The pool and spa were splendid and the help from the Spa staff was part of the experience. Will definitely stay again.

Room Tip: Ask for on overlooking the River Amstel
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 25, 2013
Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. We are pleased to learn that your stay with us was a great success and that you feel you received high standard service. It’s something our staff takes great pride in. I will pass your compliments on to them. Thank you again and we all are looking forward to welcome you back in Amsterdam.

Sincerely,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

Traveler rating
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    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Fabulous hotel ...with the most perfect pillows ! Spent 3 nights in this hotel for a long weekend break and couldn't have wished for a better stay ..great staff , beautiful building , great views ...just had the best of times and would certainly return !

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 25, 2013
Dear guest,

Thank you so much for your nice compliments, I will share them with all our staff members involved. We are very pleased to learn that you have enjoyed your long weekend break in Amsterdam. Thank you again and we all are looking forward to welcome you back.

Sincerely,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

Everything in the hotel was fabulous. I did not have anything to grumble about the first time in a hotel :D it is a little bit outside the center but you can reach the main square in 15 min walk.
Breakfasts in the hotel are very fine and the stuff is not annoying. However, maybe 1 negative comment - is that they blocked the quote of my staty on my card with no reason while my reservation was fully prepaid. But still they permitted later checkout (14:00 instead of 12:00) for free. I have good memories after this stay definitely! :)
P.S. swimming pool is smaller than it is on pictures and gym is tiny but you can enjoy snacks and coffee/tea there

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 18, 2013
Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. Thank you very much for your nice compliments, we will share them with our staff members involved. We are pleased to learn that your first time in a hotel was a great success. Thank you again and we all are looking forward to welcome you back in Amsterdam.

Sincerely,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
63 reviews 63 reviews
58 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 16, 2013

I spent a weekend here an at first was a bit unsure of the location as I've previously stayed much closer to the train station side of the city - however it wasn't far at all to walk and in fact I really appreciated the opportunity to see a bit more of the day-to-day Amsterdam that staying her affords.
The staff were wonderfully welcoming and i had a beautiful suite overlooking the cafe across the road - I'd actually booked a river view room but chose the upgrade as I didn't intend on spending my trip staring out of the window lol
The hotel has a beautiful and elegant style and feels very special - striking the right balance between exclusivity without feeling arogantly posh - that's largely down to the staff who are great.
Can't wait to return!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 18, 2013
Dear guest,

Thank you so much for putting such a nice review on Tripadvisor, I highly appreciate it. We are all very pleased to learn that your stay with us was a great success and that you, despite your first impression, enjoyed the location of the hotel. Also it is wonderful that you feel you received attentive service from the staff. It’s something our team takes great pride in. I will pass your compliments on to them. Again thank you for your compliments and we all hope we may welcome you again in Amsterdam.

Sincerely,

Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, Ohio
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2013

We had a wonderful stay at this grand hotel. The staff was wonderful and accommodating, we really like the special touches like the turn down service and jogging map.
I was thrilled when our shuttle from the airport pulled up in front of this beautiful hotel.
One note regarding transportation from Schiphol, we called the hotel prior to our stay inquire if they had a shuttle, which they do not. I found info online for Schiphol Hotel shuttle Connexxion, which worked out great, was very convenient and less expensive than a taxi. We used the same shuttle for our trip back to the airport. I would like to have stayed much longer in this beautiful hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 14, 2013
Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. Thank you very much for your nice compliments, I will definitely share them with our team. It is good to learn that you enjoyed your stay with us and that you would have liked to stay longer in the hotel.
Unfortunately we don’t have our own private hotel shuttle service, but our guest can use the services of the Schiphol Hotel Shuttle Connexxion. I will make sure that our guests will be informed correctly as of today.
It was a great pleasure to welcome you in our hotel and we all are looking forward to welcome you back in Amsterdam.

Sincerely,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruthin, Wales uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

Stayed for the weekend organised by my daughters for my birthday. The hotel was everything you
could wish for. The rooms were large with nice furnishing, and the bathroom was superb and big. We found the staff very friendly and helpful and the bartender very knowledgeable when it came to choosing what gin to drink. We didn't eat at the hotel, only had snacks before venturing out, but we did use the spa. I had a fabulous massage, and drinks and fruit were available, so you could help yourself. A weekend to remember in a lovely old hotel, well located for visiting the sights. I would definitely recommend this hotel to anyone wanting to visit Amsterdam.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 10, 2013
Dear guest,

Thank you so much for taking the time to put such a nice review of our hotel on tripadvisor. I am pleased to learn that your birthday was a great success and that you enjoyed being in Amsterdam. Also it is wonderful that you feel you received attentive service. It’s something our staff takes great pride in. I will pass your compliments on to them. Thank you again for your nice compliments and we all hope we may welcome you again in Amsterdam.

Kind regards,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, UK
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 8, 2013

We had an amazing weekend stay in this very beautiful hotel. Magnificent entrance/reception with a grand staircase. The staff were absolutely brilliant from arrival to departure, nothing being too much trouble.

Chardonnay and Keshia took really good care of us at breakfast. Lovely French toast and bacon, Eggs Benedict also recommended. The rooms are spacious by European standards with all the amenities you would expect from an Intercontinental. We loved the decor in our by.pink room and there were lots of special little touches throughout the hotel that we appreciated. Spent some time on the terrace basking in the sunshine and watching boats pass by, very relaxing.

We didn't have time to utilise the spa which was unfortunate. The hotel is within walking distance of a lot of the sights and attractions.

Highly recommended, very special hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review, October 10, 2013
Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. I am pleased to learn that you enjoyed your stay with us and that you loved the decor from the hotel. Thank you very much for your nice compliments, we will share them with our staff members involved. We are all looking forward to welcome you back in Amsterdam, hopefully you will have more time so you can also experience our spa!

Kind regards,
Anita Bos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Amsterdam
#11 Business Hotel in Amsterdam
#15 Family Hotel in Amsterdam
#18 Luxury Hotel in Amsterdam
#27 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Number of rooms: 79
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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