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“Real Luxury Experience, First Class Service Throughout” 5 of 5 stars
Review of InterContinental Amstel Amsterdam

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InterContinental Amstel Amsterdam
5.0 of 5 Hotel   |   Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #28 of 345 hotels in Amsterdam
Hampshire
Top Contributor
77 reviews 77 reviews
66 hotel reviews
Reviews in 40 cities Reviews in 40 cities
51 helpful votes 51 helpful votes
“Real Luxury Experience, First Class Service Throughout”
5 of 5 stars Reviewed November 2, 2012

Stayed two midweek nights. Only about 90 rooms, so even when full, which it was both nights, one is not inconvenienced. It was busy because Lady Gaga and her people stayed here for some nights whilst performing at Bijlmer's new Ziggo Dome concert hall.

Very impressive building on banks of Amsel River, with easy access in Amsterdam to anywhere you might want to go. Lovely lounge for afternoon tea and cakes plus evening drinks. On basement floor, another bar overlooking the amstel plus Michelin star restaurant
Outside, great for summer is a massive terrace area with seating to eat & drink at.

Had an executive city-view suite, massive windows, two big flatscreen TV's, separate bedroom with massive bathroom, separated bath, toliet, big shower room all behind doors in bathroom. Lovely toiletries, instant copious hotwater, bath filled in no time at all.

Very comfortable bed/pillows, I slept really well, turn down service, convenient light switches and power supply points throughout suite, no problems powering my laptop in bed.

Nice 15metre pool in basement, plus better gym facilities than many hotelsI have stayed at.

Did not have breakfast .. but room service pot of coffee, a large thermos pot , good for 5 coffees , over a couple of hours was superb value at only 7euro's.

Would really recommend trying this hotel , maybe for a special occaision, rooms are nice and big, and in Amsterdam where most hotel rooms are tiny, that really makes a difference.

Room Tip: If only staying here once, pay the little extra (30euro premium) for River-View rooms over same Ci...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
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English first
Boston, MA
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 19, 2012 via mobile

This hotel is beautiful. Set on one of the many canals in Amsterdam, this hotel is extremely well maintained. Everything about the property is great - location, service, facilities, restaurants. Value depends on what kind of deal you get... I paid 360 Euros, but the normal price shown on their Internet site was over 500 euros. At 360 a good value for the money. At 500 a bit pricey. If you do stay there you won't be disappointed.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 16, 2012

Stayed here for two nights for a weekend visit to Amsterdam. On the map you may think that the hotel is situated quite a way out from the centre of Amsterdam, but don't let that deceive you. The hotel is ideally located, being situated in a quiet, leafy part of town, but only being a short walk into the central area, the walk is a gentle along side the Amstel river. The hotel is also a 2 minute walk from a metro station so you can get direct from central station which is what we did when we first arrived. The walk from central station to the hotel is 30 minutes at a leisurely pace, and it takes in most of the major sights on route so we found ourselves walking everywhere!

The hotel decorum both inside and out is one of the 18/19th century old fashioned luxury, with an ornate reception area with wide steps and furniture which wouldn't be out of place with Louis XVI Versailles palace. As a platinum ambassador I was given a room upgrade to a river view room.

The room is well sized with tall ceilings, large bed, a very large bathroom, with separate shower and toilet room. However despites its old fashioned design the room has its modern comforts, with flat screen TV (has a huge choice of multi language channels, besides the normal BBC World & CNN) A separate hi fi system, illy coffee machine and one of the best A/C I've had in a hotel (i.e it was quiet and the room noticeable got colder and warmer unlike most!)

We chose to eat in the hotel the first night, the hotel has two restaurants, it's flagship has a Michelin star, I wasn't feeling too lavish so we eat in the brasserie. If I'm honest it was priced higher than every other meal I've had in any intercontinental around the world but I enjoyed my food, especially the dessert which was a fantastic chocolate brownie.

We slept very well both nights, beds are comfortable with the sinking pillows you expect of Intercontinentals, and the 3 layers of curtains meant that very little light came through in the mornings.

Staff were professional and very helpful, providing us with all information we required, umbrellas and I couldn't fault them in the slightest. When we went to ask about a business centre to print off boarding passes for our return flight the concierge informed us that they didn't have one but he checked us in for our flight and then printed our boarding passes off and handed them to me with a copy of the Sunday Times, excellent service!

Overall I enjoyed my stay, the rooms are very comfortable, clean and the staff are fantastic. Whilst the surrounding area does lack local restaurants close by the location is ideal for visiting Amsterdam as it gives you a quiet place to stay in the evening and close pleasants walks to all the action. I must admit that this hotel is priced higher than every other Intercontinental I've stayed in and the old fashioned style is not to my taste (prefer contemporary ones) But I don't hold it against the place and would stay there again and recommend others to do so.

Room Tip: First Floor room to save waiting for old fashioned lifts and one with a river view of the amstel
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 6, 2012

The Amstel is one of the great hotel experiences in Europe. Everything from food, to ambiance, to architecture and decoration, to location is the best. There is only small one downside of this majestic, old-world hotel, the mini-bars are not mini. You must purchase a full size bottle of alcohol. If you would like just one drink or possibly two, you are must through away an almost full bottle. However, otherwise one of the most fabulous hotel experiences that you can imagine.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2012

Everything you could want in an elegant old world European hotel. Let's start with the pool. It's huge and one side opens to a terrace with views of the Amstel canal. The rooms are large, the bathrooms generous. The breakfast buffet is lovely and the service is impeccable. Be charmed by the concierge staff led by Aad van den Berg, who will make anything possible.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaialnd
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2012

First time in Amsterdam, hotel is very beautiful by looking at the river but not every room has river view. Breakfast is very good quality but also very expensive too. Some rooms are not good for senior or diable people as they have steps in the bedroom.

Room Tip: Wifi hugh speed Internet is expensive but they also have free low speed wifi too (actually is not so...
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
239 reviews 239 reviews
61 hotel reviews
Reviews in 54 cities Reviews in 54 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed September 24, 2012

I pre-booked the hotel for a business trip, one day of meetings, the next day, entertaining clients. I checked the reviews again before I left, one was terribly negative, it placed in doubt in my mind. I stayed two days at the hotel, and my experiences with the total opposite to that reviewer.

Firstly, the only slight downside, as a Priority Club Platinum Member I was offered no upgrade, or perks whatsoever, which is usually the case in all IHG properties. Other than that (which was no big deal), my visit was perfect.

The room was spacious, spotlessly clean, beautifully decorated and furnished. The bathrooms luxurious, fully stocked, huge bathtub, and the most wonderful rainfall shower. The bed was huge and so, so comfortable. The pillow menu was not needed, as the oversized pillows were perfect.

From check-in to check out, all the staff were both friendly and very professional. The Dutch by design, are smiling, happy people and the staff here are no exception. Each and every one of them went out of their way to make our stay pleasurable. Each and every one of them succeeded.

Breakfast is taken in a restaurant overlooking the River Amstel, we watched the world float by, amazing. The breakfast selection is varied and plentiful, the staff at breakfast were very attentive.

We took high tea on the terrace, the blackberry and chocolate tart was worth the visit to Amsterdam on its own!

On the Saturday evening we arrived back from a trip to the Hague and ordered a late dinner from room service at around 10:20 PM. The food was beautifully prepared, and tasted even better.

I can honestly say this is without doubt one of the best hotels I have ever stayed in, I can only give it five out of five in every department, I will always use this hotel when visiting Amsterdam.

A big thank you to everyone at the hotel, you made our stay so very special!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#13 Business Hotel in Amsterdam
#19 Luxury Hotel in Amsterdam
#31 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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