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“Absolutely Lovely!” 5 of 5 stars
Review of InterContinental Amstel Amsterdam

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InterContinental Amstel Amsterdam
5.0 of 5 Hotel   |   Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #26 of 344 Hotels in Amsterdam
Saratoga Springs, New York
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Absolutely Lovely!”
5 of 5 stars Reviewed July 1, 2012

The Intercontinental Amstel in every sense of the phrase is a true "Grande Dame" of hotels; what a spectacular place! Old world charm best describes the look and feel of this lovely hotel. As soon as you walk into its beautiful lobby filled with gorgeous floral arrangements, you know you are in for a royal treat. I’ve stayed in hotels all over the world, but I have to say, this place is now one of my all time favorites. I can’t wait to go back for another visit!

Situated right on the banks of the Amstel River, this hotel features a Michelin star restaurant, a lounge and a bar/pub with brasserie-style menu. Their sunny glass atrium with cheerful views of the river is a great place to enjoy breakfast. And for sipping cocktails after a busy day of sightseeing, the hotel offers a beautiful terrace with fantastic views overlooking the Amstel River; a very relaxing spot to end your day.

From our personalized check-in to our personalized check-out, the staff of the Intercontinental was super friendly and polite. Bellmen, front desk staff, wait staff, room service and housekeeping staff was absolutely wonderful; they made us feel like we were at home! However, the concierge service was not as helpful as I would expect considering how attentive and professional the rest of the staff was.

Our very large room was spot-on perfect; extremely clean and comfortable and tastefully decorated. The bed, pillows and linens were luxurious; so comfortable that I just didn’t want to get out of bed when the alarm clock went off; to heck with sightseeing, I could have slept all day! The room was absolutely soundproof; what a great night’s sleep. The very specious marble bathroom was well outfitted with l’Occtane products and there was more than enough closet space to put away and hang cloths; nice having enough room to move suitcases out of sight. Everything you could possibly need in a gust room, including a very well stocked bar and mini-bar, was at our disposal. Five star elegance all the way!

Unfortunately the hotel’s pool/health club was closed for renovation during our stay, so I can’t comment on what is supposed to be topnotch facilities. I guess we’ll just have to go back for another stay to see what we missed out on!

Although the Intercontinental is not located in the heart of Amsterdam, that didn’t bother us as it all as it was nice to be staying in an area that was very peaceful and quiet. Public transportation is very accessible to/from the hotel as a metro/tram stop is located just down the street and of course the hotel’s super nice bellman will hail you a taxi if need be. Just a quick walk over one of two bridges (to the left and/or right side of the hotel) brings you to a town center with shops, grocery stores and restaurants.

When in Amsterdam treat your self and stay at the InterContinental Amstel, you won’t be sorry!

Room Tip: Ask for a river view room.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at InterContinental Amstel Amsterdam, responded to this review, July 15, 2012
Dear "TwoOnTheRun,"

Thank you very much for your wonderful comments and extensive review; we could not have said it better! We do hope you have been able to see a lot of the city and all its features....? In the meantime the renovation of the Health & Fitness Center is done and it looks amazing. Pictures of the new look, including a Horizontal Shower will be on our website shortly. Hopefully you will be able to witness and experience it yourself sometime soon. Looking forward to welcoming you again,

With kindest regards,
The Management
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479 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 30, 2012 via mobile

The Intercontinental Amstel is a transformational experience. This immaculate "Grande Dame" of European charm is one of my favorite hotels in the World. Situated right on the Amstel River is a great part of Amsterdam, everything from the rooms to the decor to the food is first class. Looking forward to my next stay.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at InterContinental Amstel Amsterdam, responded to this review, July 15, 2012
Dear "Maxkan,"

Hopefully we will be able to welcome you back again soon!

With best regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2012

You want a grand hotel with great views, with equidistant access to historic center, and the club life in Leidseplein? This is it. You want to look out across the Amstel river and see the spires of RijksMuseum (and other buildings) across the skyline? This is your place. You like theater life? The great theater Carre is practically next door.

The best breakfast in Amsterdam, Pretty & spacious rooms in a beautiful leafy neighborhood.. The rooms are heavily soundproofed, although you don't really need that because you are almost a world away from the busyness of central Amsterdam. Tram connection is right across the hotel.

While this is all well and good, it is the staff that win it for me - I feel I am at home every time I am here.

Room Tip: The Ambassador membership is well worth it - for $150 a year, you get immediately upgraded. Regardle...
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  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at InterContinental Amstel Amsterdam, responded to this review, July 15, 2012
Dear "WorkToTravelSeatle,"

Thank you for your review. The team is already looking forward to welcoming you again soon!

With kindest regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 20, 2012

The hotel is like a Royal castle, a truly 5 star!
Many famous stars have been there: Bono, Brad Pitt, Russel Crowe and so forth.
The location is super and the rooms are fit for a King. The Bath room is truly 5 star and the spa is great and very private. But be aware, this hotel is expensive! A suite will cost you serious money:)

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 15 cities Reviews in 15 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed June 10, 2012

On the banks of the Amstel River, this heritage hotel will please the discerning traveller. Large elegant rooms, with the widest hotel corridors I have ever seen, made for a time when women wore bustles and two could pass each other with room to spare. Five star elegance throughout the property.

A Michelin star restaurant and a popular brasserie, where we dined two nights in a row (try their thrice cooked French fries, the best I've ever tasted) complemented this wonderful hotel. Breakfast was a delight in their glass atrium situated next to the river. As is the practice in many fine European hotels, French champagne was included in the breakfast buffet. What a pleasant way to begin the day. The hotel possesses several double storey loft rooms but our standard room was more than satisfactory with plenty of room. The mini bar was stocked with full size bottles of spirits.

All the staff were friendly and eager to please. Ask for a river view room. I look forward to returning. John Pond, Sydney Australia.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LScholten, Guest Relations Manager at InterContinental Amstel Amsterdam, responded to this review, June 12, 2012
Dear Mr. Pond,

So lovely to hear from you. Thank you for your kind words. It was a true pleasure accommodating you and your wife during your stay in Amsterdam. We look forward to welcoming you back in the near future!

With warm regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 10, 2012

I am top tier in all major hotel chains due to my job requires daily travel. I only stayed at the Amstel 1 night but it was amazing. From being greeted out front until the end of our stay the service was amazing. I had a junior suite that was overlooked the river and it was beautiful. I recommend this to anyone going and want a guaranteed pleasant stay. They make you feel welcome and appreciated unlike any other hotel I have stayed. I just booked for 6 nights in August.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 7, 2012

The InterContinental Amstel Hotel was just as I expected. Grand, clean and a true 5-star hotel. From the personalized welcome at check-in, to the beautiful room overlooking the Amstel river, to the great service in the restaurants...all was top knotch. Our room was a bi-level with large bathroom and wonderful views of the river. The lobby itself is worth a visit with its grand staircases and mezzanine. My only wish is that this hotel was closer to the center of Amsterdam or more activities, however with that said, the peacefulness of the location is quite nice. You can take a stroll around the area without dealing with the crowds. I'd recommend this hotel to anyone going to Amsterdam. Get an iAmsterdam card for public transportation access and museum entrances. The Hotel is right near the Weisperplein Metro stop and tram stop so it's convenient to get where you need to go, even thought it's off the beaten path.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Amsterdam
#15 Business Hotel in Amsterdam
#15 Family Hotel in Amsterdam
#17 Luxury Hotel in Amsterdam
#28 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Number of rooms: 79
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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