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“stylish place in a great location” 4 of 5 stars
Review of Canal House

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Canal House
4.0 of 5 Hotel   |   Keizersgracht 148, Amsterdam 1015 CX, The Netherlands (Jordaan)   |  
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Ranked #31 of 340 hotels in Amsterdam
Bath, United Kingdom
1 review
2 helpful votes 2 helpful votes
“stylish place in a great location”
4 of 5 stars Reviewed June 12, 2011

Wonderful modern hotel in a great location overlooking the canal, ideal for exploring Amsterdam. The hotel had been recently renovated when we stayed for a couple of days, and the designer decor is modern and luxurious. Staff were friendly and very efficient. Great place for a romantic treat.

  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Funchal, Portugal
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2011

A surprise from my husband ....so I was a bit apprehensive about his solo choice of hotel, but lo and behold was very pleasantly surprised. Canal House was a superb choice, our room looked onto the canal which was a treat. Food was excellent and we found the staff friendly and accommodating without getting too over the top. It has lots of personal touches like the photos and music which is very trendy, decoration is also top class. We cycled all over the city, and Amsterdam is so full of things to do and see that I´m sure we will be back at Canal House soon.

Room Tip: Canal View
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 8, 2011

We just had diner there last night, and enjoyed it so much that it deserves a review.
At the moment one of the best restaurants in Amsterdam in its price range.

Service is very professional, and attentive.

There is a la carte but we took a 3 course menu for 36,- euro. For quality of the food, a gift.

After haven the biggest amuse I ever had (almost like a starter), we had two starters: one a scottish lobster, and second a sea bass. The main course was dutch lamb with white asparagus. It all was perfectly cooked.

I will come back soon and let my friends taste the quality of the food.
Since the place is quite new not a lot of people know about it yet. It won't take before the do!

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 2, 2011

We initially booked this hotel because of its ratings in TripAdvisor and as a Small Luxury Hotel of the World site. It was not a luxurious but was small and was a hotel. Upon arriving at 730 pm we were greeted at reception after carrying our own bags up the front stairs with an indifferent receptionist. After 10 minutes looking for our confirmed reservation we were required to 1) carry our bags up two flights of stairs, 2) pull our bags through the dinning room and KITCHEN!, and three when presented with our room told little about its operation or amenities.
The room was small and dark. There was construction in the back garden throughout our first day. Most concerning is that the hotel seems to cater to young guests who return late in the evening or early morning to continue their evening activities in what can only be described as dorm like sound proofing. Many guests while were there complained.
Breakfast consisted of a small buffet breakfast with eggs cooked upon request. In most cases little fruit and no cereal was provided as part of the buffet although this was part of the hotel's selling point.
In short I cannot recommend this hotel for its service, its accommodations, or its breakfast. We left after two nights for a true five star hotel. This should be rated as a two star hotel at best!

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WesselKrauss, General Manager at Canal House, responded to this review, June 20, 2011
Dear Mr.Muirhead,

Thank you for taking the time to share the details of your recent visit. I am very sorry to hear that your stay at Canal House was unpleasant and that your first impression of Amsterdam was a poor one. I am actively looking into all the points you raised and have spoken to the members of our Reception team who were on hand when you checked in.

If you do have an opportunity to return to Amsterdam please contact me personally and I would be very happy to assist you with your stay.


My very best,
Wessel Krauss
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 22, 2011

Situated in a nice location along one of the major canals, Keizersgracht, close to city centre , the main railway station about 20 minutes.The room was lovely and girly.my girl loved it,for 3 day escape is ideal,romantic.There are many rests and coffees,nice area.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2011

We were extremely pleased with the Canal House. The staff was friendly and attentive and our room was beautiful, comfortable and very well-appointed. The location was perfect - close to most attractions, great restaurants and most importantly - it was quiet! Compared to other hotels in Amsterdam I considered this to be a great deal as the room was newly renovated and breakfast was included in the rate. I will definitely stay here again!

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, UK
Top Contributor
73 reviews 73 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 3, 2011

Fabulously stylish hotel, only just re-opened after a major renovation. In a great location along one of the major canals, Keizersgracht, walking distance from the centre of the city, the main railway station (about 15 mins) and, most importantly, loads of great cafes, restaurants and lovely shops. Room was perfect, even though we went for the cheapest one called 'good'. Bed was soooo lovely, great bathroom. Everything spotless. When the garden is open in a few weeks it will be even better. The staff were very welcoming and helpful, nothing was too much trouble and we had none of those grudging 'okay's that you get in other hotels, including our late check out request. They really made us feel wanted and not a bit of a nuisance, as some other hotels do. A really lovely place, with fabulous staff. Defintely number 1 in Amsterdam.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Canal House

Also Known As:
Canal Hotel Amsterdam
Canal House Amsterdam
Canal House Hotel Amsterdam
Canal House Hotel
Address: Keizersgracht 148, Amsterdam 1015 CX, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#19 Luxury Hotel in Amsterdam
#26 Romantic Hotel in Amsterdam
#47 Business Hotel in Amsterdam
#56 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Canal House 4*
Official Description (provided by the hotel):
Canal House offers boutique-style rooms in the Grachtengordel-West district, 290 yards from Westermarkt tram stop. This design hotel features free Wi-Fi and grounds with summer house for private dining.The rooms at Canal House feature sumptuous décor with dark woods and luxurious fabrics. Each room has an open-plan layout and includes a flat-screen TV, minibar and work desk.The Amsterdam Tulip Museum and Anne Frank House are less than a 5-minute walk from Canal House. Amsterdam Central Train Station is less than a 15-minute walk away. ... more   less 
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