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“Poor value for the money” 3 of 5 stars
Review of NH Amsterdam Barbizon Palace

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NH Amsterdam Barbizon Palace
5.0 of 5 Hotel   |   Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace)   |  
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Ranked #128 of 350 Hotels in Amsterdam
Ottawa Lake, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Poor value for the money”
3 of 5 stars Reviewed yesterday NEW

Nice enough place and well located for the RR station. Over-priced for casual vacationers. Better for business folks. The front desk staff had trouble charging the room and it appears that a fraud alert on my credit card was generated due to their multiple attempts at charging the room and adding the breakfast charge.

  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,985 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Burnham, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located immediately opposite Centraal Station, the Barbizon couldn't be more convenient, particularly for a solo and apprehensive traveller - step off the regular train from Schiphol Airport, dodge the bikes and trams and step through the delightful floral fragrance of the entrance to the Barbizon. If you explore the city there's no risk of getting lost as every sign seems to point to the station. The public areas of the hotel are tastefully decorated and the bathroom with my double room was clean and stylish - loved the toiletries! The only let down was the somewhat dated furniture and decor in the room itself (complete with an archaic radio), which was also quite dark. However, there was everything I needed, including a bathrobe, tea and coffee making facilities and an ironing board (which somehow I resisted using). On checkout it was a little disappointing to be charged a city tax on the minibar as I don't remember seeing this on the price list. Staff are friendly and discreet. I would definitely stay here again.

  • Stayed May 2015, traveled solo
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Kingston-upon-Hull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Barbizon Palace was not the cheapest hotel ,but the rooms were ex and the service second to none,ideally situated close but not too close to the red light districs (everyone has a look or try the bars and the shops )also close to the main shopping district ,also 20 min walk to the flower market, well worth a look ,overall the hotel i would use again and would certainly recommend it

Room Tip: aAs we were only staying a short time ,we did not think any room would have been better than another...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Decidedly unimpressed by the Barbizon Palace. Opened the batgroom door to find some pubic hairs from the previous occupant on the floor - ook and eeeuuueeewwwww!!
Asked Reception to sweep the floor and showed them pictures on my phone for full effect, and they didn't bother... the hairs still there when I returned later that evening...

Really, Not. OK.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent location, you can see it as you come out of Centraal station to your left, so no long walk or taxi required. Lovely bar and foyer area to have a relaxing drink in. Wifi was good and service was great too.

Rooms were very big and my only negative is that the rooms could be modernised slightly. However I'd definitely stay again.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, yesterday
Dear Guest,

Thank you so much for your review on Tripadvisor!

It is a pleasure to read that you liked our excellent location close to the Central Station, our bar and lobby area, your large room and the free Wi-Fi.

However, I am dissapointed we could not meet all of your expectations regarding the look of the room. We are starting a renovation this year and I hope we may welcome you back after that so we can meet all of your expectations.

Kind regards,
Team Guest Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was an overnight stay in Amsterdam with tight schedules and meetings. The hotel is located just over the bridge from the Amsterdam Central train station so it is hard to beat for a quick in and out of the city. From the airport, the train takes 15 minutes and leaves several times each hour throughout the day. The station is also inside the arrival hall of the airport so no need even to get wet right away after you arrive. The hotel is large and caters to business and conferences. In spite of being very busy with a conference at the time I checked in, I was pleased with the smooth way the Front Desk staff handled me and dealt with a problem I had with my reservation. The room was quite nice meeting business standards. Having free WiFi in the room was also appreciated. In a few steps also from the room is the busy canal area with countless restaurants and bars. The breakfast buffet was also very well stocked and served in a comfortable room. Even though I am not really a "big" hotel person, I felt this one passed the test very well.

Room Tip: More quiet rooms will be found as usual not facing the city views.
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, yesterday
Dear Guest,

Thank you very much for your detailed and positive review about your stay with us!

It is wonderful to read that you liked our convenient location, the smooth check-in, our rooms, the free Wi-Fi, and our large selection at breakfast!

Thank you for your compliments and we hope to welcome you back in the future!

Kind regards,
Team Guest Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schwabach
1 review
5 of 5 stars Reviewed 3 days ago NEW

Why is it so hard to find a hotel that allows smoking? Why are so few hotels, hospitable? I like free wifi, I pay for internet at home and I don't get a kickback for travel so why should I pay twice?

I like the fifth floor of the NH Barbizon in Amsterdam but the fifth floor of NH Utrecht is ugly with remodeling in the public hallways while the rooms are very nice.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, yesterday
Dear Guest,

Thank you very much for your five star rating on Tripadvisor!

It is a pleasure to read that you liked our hotel and your stay so much, thanks to the free Wi-Fi, but also the smoking room you got.

We hope to welcome you back in the future!

Kind regards,
Team Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Barbizon Palace

Address: Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Luxury Hotel in Amsterdam
#90 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Barbizon Palace 5*
Number of rooms: 274
Official Description (provided by the hotel):
The five-star NH Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more   less 
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Also Known As:
Nh Barbizon Palace Amsterdam
Nh Hotels Amsterdam

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