After reading many of the good reviews I had hoped the NH Barbizon would be good but all in our group were disappointed. Based on our experience, I really cannot consider this hotel anywhere near a deluxe, five star hotel.
Good things: 1. As many mentioned, the hotel has a great location-close to everything. Big plus. 2. The lobby is modern and clean. Appears to have been renovated in the last few years maybe. And they have water pitchers located throughout the lobby so you can get a drink. 3. The staff are very friendly and genuinely want to help. (Although we did find the reception staff a bit standoffish and they did not really seem to want to be bothered.). 4. Our package included the buffet breakfast which was very good.
Not so good: 1. Rooms are very, very dated and look like they were decorated with old office furniture, lamps, etc. The chairs in our room also had stains all over them. 2. It was very hot during our visit and the air conditioning in our room did not work correctly. Our room was never really cool. 3. A lot of inconsistencies with servicing our room. Trash cans were not emptied, towels not replaced, dirty glasses were not removed from our room. We also noticed dishes others had placed outside their rooms were left sitting in the hallway all day (seriously - all day long).
- Official Description (provided by the hotel):
- The five-star NH Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more less
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- Also Known As:
- Nh Barbizon Palace Amsterdam
- Nh Hotels Amsterdam