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“Barbizon Palace” 3 of 5 stars
Review of NH Amsterdam Barbizon Palace

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NH Amsterdam Barbizon Palace
5.0 of 5 Hotel   |   Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace) (Red Light District)   |  
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Ranked #144 of 345 Hotels in Amsterdam
Sheffield
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
“Barbizon Palace”
3 of 5 stars Reviewed March 19, 2014

The Barbizon Palace sits opposite the Central Station, and right on the edge of the Red Light District.
I emphasise this for those of you thinking of going and really wanting a quiet experience.
It is on the edge of one of the liveliest areas in Europe and is opposite a major railway station.it is not quiet.
You can however use the earplugs provided or as we did, ask for a room with an internal view ( and it was quiet) but outside it is like Soddam and Gemorah .
Amsterdam is a heady mix of culture,hedonism,sex,drugs and rock and roll , although I didn't see any of the latter, I saw plenty of all the others.
The Hotel is not by modern standards a real 5* , it caters for a business clientele! and has an expensive restaurant! the rooms are tired and need a refurb?!but they are large and clean?Although our room did have some writing on the wall and some holes in the wall paper. My main problem was based around a great day walking round Amsterdam and coming back late afternoon to find the room had not been serviced but the cleaner was in the next room. after waiting downstairs for half an hour we found that the cleaner had left and not only not done our room, but also posted under the door, the "clean our room " sign the hotel provides. A complaint by phone led to know action over the next 20 minutes and so a visit to Reception and a demand to see the Manager got the room cleaned by 5.55pm and we had arrived back at 3.45pm.
The offer of 2 lots of free drinks was OK ,but if Hotels get the basics wrong like cleaning your room, what hope is there of it matching it's 5* billing.
It is a great location and it was cheap....no wonder?!!

Room Tip: Choose an inside berth or prepare to party!!
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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English first
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 19, 2014

Very nice hotel with fantastic location, only 2 mins from Centraal station. Massive bed and one of the most comfortable I've slept in at an hotel. Room overlooked the front street so you could hear some passing traffic and people but earplugs are provided, but to be honest it wasn't bad at all and the earplugs weren't required Very central with bars restaurants etc. on your doorstep. We didn't use any of the leisure facilities on offer but had a look and they seem very adequate. Staff very welcoming and helpful, nothing was too much for them and did everything asked with a smile. Buffet breakfast was delicious and varied. We would definitely return here and would thoroughly recommend it to others.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 18, 2014

We arrived here early on a Friday morning, our room was not ready but we were offered an upgrade to a "superior room" for 50 Euros, we took the room as it was our wedding anniversary, the room was lovely, fully furnished, with a nice big bathroom and stairs down to the sleeping area,and a view of the canals out of the window, so we were pleased to start with. There is a TV and radio in the room but the radio doesn't work. Tea and coffee facilities are also supplied.
On the downside the light switches and some lamps didn't work, so you have to get out of bed and go upstairs to turn out the lights, not brilliant, we mentioned this to reception twice, but nothing happened, although the standard reply was offered "we will send someone to look at it, they didn't.
The bathroom was great but suffered the usual european plumbing issues, the sink does not empty, so you have a wash, and a shave, go to breakfast, come back and the sink is still full...
again mention this to reception, again standard reply "we will send someone to have a look at it" they didn't, so we asked again, still nothing happened.
We used our tea bag and coffee sachet on the Friday morning, these were not replaced, so no more tea or coffee in your room, again mentioned this at reception, again nothing happened.
We have stayed at other NH hotels in Europe, and they are usually very good, this one is a bit of a let down, very pretty, very clean, and well laid out, and a great location,but let down by the staff who really don't like to help you at all, they smile nicely and say all the right things, but do nothing for you, despite numerous requests.
There is a restaurant and bar in the hotel, but are both very expensive, but outside and locally there is a great choice of both so this is not really an issue.
We will use NH hotels again, but not this one.

Room Tip: Avoid "superior" room 461, lights don't work, sink doesn't empty, maid does not re...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 17, 2014

We stayed at the NH Barbizon for 2 nights over the weekend. A 15min train ride from Schiphol, the location is fantastic; looking across from Central Station you can see the hotel so it's only a minutes walk. A short walk to access all the main tourist attractions and you are also near some brilliant pubs for the evening. When you walk in the hotel it does look impressive. Clean, modern and the staff are helpful. We were given an option of the view we would like whilst checking in. HOWEVER, the room did not match the rest of the hotel. Dated, limited amenities and a poor night's sleep. We had only 1 bottle of complimentary water on the first night and this was not replenished - the water is 3.50euros from the mini bar. I have NEVER been to a 5 star hotel where I've had to pay for water! Even Premier Inn/Travelodge provide this! In fact, we found it quite strange that the water was a euro cheaper if you bought it from the reception area! The tea and coffee sachets were also not replenished and the bathroom products were cheap.

Although we did not spend much time in the room, due to exploring the city, we do feel it is important when paying so much for a hotel that it is worth the money for the little time spent, and unfortunately this was not the case. My advice - save your money and stay at a cheaper and probably comparable hotel in the same area!

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2014

Hotel has a great location, room was ok but not a 5* rating more like 3* to a 4* with a push. Bathroom light was on all the time, could not get it switched off at all. Bathroom tiles were a bit grubby with mould on, this was not due to lack of cleaning, as the cleaning lady was very thorough! Overall the staff were friendly and very helpful.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NH Hotels

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Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2014

Im just back from a 4 day trip to amsterdam with my wife and we decided to stay at the barbizon palace, and i cant praise the place enough. When arriving at central station we could look across the skyline and see the name on the top of the hotel minutes away.

The staff were really friendly, offering the option of a room with a view or a quieter internal facing room. We took the view and it was looking over the beautifully built central station and couldnt complain about the noise, as 3 floors up we would occasionally hear people if they were shouting (as would be expected in any busy city).

The location was great, less than a five minute walk to central station for connections across europe, five minutes to Dam Square and the Palace, and less than five and you'll be right in the middle of the red light district, and any number of coffee shops, cafes and restaurants.

Breakfast was all you can eat, with hot an cold foods, cereals and fruits and a spread that filled my belly every morning and they even offered a detox liquid health drink called PowerJuice that i will miss.

Rooms were large with kettle and iron, safe, mini bar over 30 channels on the tv, at least 8 english speaking so i was entertained when not out and about, the rooms were dated but it kept with the theme of the city itself and room service came everyday and even on the days were we had a do not disturb sign up we would get a call in the afternoon to ask if we needed anything, which i though was proper vip treatment.

Room Tip: Rooms with a view are noisier on the lower floors but the higher floors have little or no noise
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2014

I was in Amsterdam for my honeymoon for 4 days. After a 25 days long trip I was ending my trip in Amsterdam. Having read the reviews for this property on trip adviser I was really scared.
So the hotel is 5 mins walking from Amsterdam Central metro station. The station itself is 15-20 minutes from the airport via intercity metro which runs every 10-15 minutes.
When I entered I was greeted by an absolutely wonderful and friendly staff. They gave us champagne and congratulated us for our honeymoon. The concierge in particular is an old sweet man. Our room was 449 on the 4th floor facing the left side canal. The room was really big and spacious. The bathroom was clean and had a nice bath tub. The breakfast was elaborate and tasty.
A few comments on what people have written about the property:
1. The property is definitely a 5 star with sauna, swimming pool, Nice restaurants and big spacious rooms. The entire issue is that the property is old. The carpet, lifts, rooms look a decade old. As long as cleanliness is concerned I found no issues.
2. I did not face any issues as long as noise is concerned. But this might have to do with March not being a peak season. But given the location of the property it is not really there fault that it is noisy. Red light area is 5 mins walking, the hotel is surrounded by nice bars and restaurants. So being in the middle of the party town you cannot do away with the noise.
3. The beds as such are comfortable. I did not find any issues like stains or bed moths. But yes I agree the springs are broken and you can feel them at several areas.
4. The property is great value for money if you get a good deal like I got. They give you free wi-fi in the room, serve water and tea at the hotel lobby through out the day.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Barbizon Palace

Address: Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#75 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Barbizon Palace 5*
Official Description (provided by the hotel):
The five-star NH Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more   less 
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Also Known As:
Nh Barbizon Palace Amsterdam
Nh Hotels Amsterdam

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