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“Amsterdam Barbizon Palace” 5 of 5 stars
Review of NH Amsterdam Barbizon Palace

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NH Amsterdam Barbizon Palace
5.0 of 5 Hotel   |   Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace)   |  
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Ranked #127 of 350 Hotels in Amsterdam
Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Amsterdam Barbizon Palace”
5 of 5 stars Reviewed January 15, 2014

The reviews for this hotel are not great but our experience was excellent. We had a room right on a canal which reminded us everytime we looked out the window that we were in fact in Amsterdam! (This maybe be problematic for light sleepers) Free wifi, free coffee and tea in the lobby, a nice safe neighborhood good for walking and exploring, close to the train station, tram stops and canal boats make it a perfect base.The hotel is clean, the room was larger than most european hotel rooms and the staff is helpful and nice. No hesitation in giving this hotel a solid 4 star rating.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 23, 2014
Dear Guest,

First of all, we would like to thank you for your nice review on TripAdvisor. It was a great pleasure to welcome you recently. Furthermore, we are glad to read that you had an excellent experience in NH Barbizon Palace.

We are looking forward to welcome you again!

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,976 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2014

After spending new year in Amsterdam, one of the highlights was having such a central hotel. All main attractions within walking distance, elimated the need for taxis, trams, or bikes which the locals prefer!
As the hotel is right on the main river facing the Oosterdok area, this meant that we only had to step out of hotel lobby and the spectacular firework displays were on our doorstep.
A nice touch to our stay was the complimentary juices, water and tea or coffee every morning, along with delicious pastries.

There were some negatives to our stay, although they are only minor and should not influence you to not stay at this hotel, but they should be said.
The hotel rooms could do with a revamp and be more modernised, as the hotel lobby greats you with fresh modern decor, but when you to the room, it was dimly lit and old fashioned, but the size of our room made up for this. It's nice to have some space.
Also as previously mentioned in people's comments below, there is a nasty smell that does invade the hotel entrance on occasions, nobody wants to smell drainage!
Lastly, the access to WiFi isnt the best, havin to fill In different log on credentials every 24 hours is annoying, and I found that I lost signal when I went to my room.

Overall, Barbizon palace is a great hotel and well worth a stay.

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 23, 2014
Dear Guest,

First of all we would like to thank you for having chosen NH Barbizon Palace. It was a great pleasure to welcome you recently and we would like to thank you for your feedback and your compliments. Hereby, we would like to inform you that we will discuss your improvement points about the rooms, the smell and the internet with our Maintenance Department & Head Office.

We look forward to welcome you again as our guest in NH Barbizon Palace.

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

NH Barbizon was the best choice possible in Amsterdam. It is literally across the street from the Centraal Station and just around the corner from every great tourist attraction. Dam, Red Light District, Canal Tours, etc. are just a few minutes walk from the Hotel. Tour buses pick up from outside the hotel and all public transport is available right outside the front door.

The staff, especially Edwin and Rinaldo, in the Concierge side were phenomenal. Edwin got us great Thalys tickets before our trip and Rinaldo worked hard and got us all the tour tickets we wanted. They are the best. Thank you again guys.

The rooms were spacious and clean. The coffee in the room was great (i am still looking for the manufacturer). My experience qualifies them for a definite 5-Star (no i am not being paid for this review and nor am i in anyway associated with the hotel). I am a very happy customer and will definitely stay there again

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 23, 2014
Dear Guest,

It was a great pleasure to welcome you in NH Barbizon Palace and I would like to thank you very much for your nice review and compliments on TripAdvisor.

The Sales Manager already is in contact with you about the coffee in the room. If you can not find the coffee somewhere else, please inform us and we will send you some coffee bags.

I am looking forward to welcome you again as our guest!

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2014

Having read some of the comments I did not not know really what to expect. I have not one single complaint about this hotel. the rooms are a good size by Amsterdam standards, the location is second to none and security is excellent. All the staff where friendly and attentive. Ok the TV's are a little dated but who goes to amsterdam to watch TV. Would highly recommend if going for a long weekend.

Room Tip: ask for a room on the 5th floor to avoid the so called noise of the city
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 23, 2014
Dear Guest,

Thank you very much for your nice review and compliments about the hotel and staff. It was a pleasure to welcome you recently and we are looking forward to welcome you again as our guest in NH Barbizon Palace!

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 12, 2014

The location is great you leave the main entrance of Grand Central Station cross the road and your at the Barbizon Palace Hotel. On entering the lobby you are greeted by a very modern and thoughtfully renovated reception, concierge, seating, bar & restaurant areas. The staff are great and helpful and were able to answer my questions and make recommendations for restaurants and trips without any problem. Then it hits you, what I thought was a drainage smell coming in from outside through the doors was actually permuting in the hotel lobby area. I mentioned this to a member of staff who confirmed this sometimes happens! I upgraded at check in to a larger room with a canal view, located on the 1st floor I was pleased with the size and general appearance of the room, even more pleasing was the smell did not penetrate my room. I had a large desk with lamp and executive chair a small seating area with coffee table and a king size bed. The Bathroom was a little small in proportion with a bath shower combo. The room had a separate toilet area which was a bit of squeeze and looked like an after thought as it was near on impossible to close the door. I had a balcony which looked over the canal and enjoyed watching the world going by below. Yes the hotel rooms are in need of the same thoughtful renovation that has taken place in the public areas, carpets and paintwork are looking tired and dated, lighting is a bit of an issue it was very gloomy with only standard lights dotted around and no central light source. The general cleanliness of the hotel and rooms is great and the staff are very friendly, what lets them down is the urgent need to address the smell in the public areas and NH Head office announcing that a renovation phase will be taking place this year. I did not use the bar or restaurant during this visit. Personally until the rooms are updated I will go to other premium hotels in the area.

Room Tip: The quiet rooms are located in the courtyard area, they do provide ear plugs if the noise from outsi...
See more room tips
  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 22, 2014
Dear Guest,

First of all, I would like to thank you for your review, suggestions and compliments about NH Barbizon Palace. Hereby, I would like to offer you my sincere apologies for the smell and that we did not meet your expectations. I will definitely discuss your experience with the Maintenance Department and with our Head Office to improve the standards of the hotel.

I hope to welcome you again as our guest in NH Barbizon Palace!

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 11, 2014

Very nice hotel in a perfect location, the reception area is very nice indeed with parts of the original buildings incorporated into the hotel. Staff were excellent and very friendly, even the cleaner was a lovely lady to talk too.
Rooms were nice and clean with a large bathroom. Tv in the room and complimentary tea, coffee and a kettle.
I would stay in the hotel again and Nieuwmarkt (location of many great bars and right next to the Red Light District) is only a five minute or so walk up a lovely street that is packed with old bars, cafe's and shops, just turn left outside the hotel.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 22, 2014
Dear Guest,

Thank you very much for your review and all your nice compliments about NH Barbizon Palace. Hereby I would gladly inform you that we shared your compliments with all the staff and we are looking forward to welcome you again.

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teesside
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 10, 2014

Had an amazing three nights at this hotel
Room ....flat screen tv, huge bed with lovely bedding, large bathroom with endless supplies of shampoo etc. Dressing gown and slippers.
We had breakfast included which was amazing so much choice. And late breakfast at weekend till 12.
Late check out on Sunday. Literally opposite station. Would highly recommend and definitely go back.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astrid H, General Manager at NH Amsterdam Barbizon Palace, responded to this review, January 14, 2014
Dear Guest,

It was a great pleasure to welcome you in NH Barbizon Palace recently. I am glad to read that you had an amazing stay with us.

I would like to thank you for your review and compliments and I am looking forward to welcome you again as our guest.

Kind regards,

Astrid Hoogstede
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Barbizon Palace

Address: Prins Hendrikkade, 59-72, 1012AD Amsterdam, The Netherlands (Formerly NH Barbizon Palace)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Luxury Hotel in Amsterdam
#89 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Barbizon Palace 5*
Number of rooms: 274
Official Description (provided by the hotel):
The five-star NH Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more   less 
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Also Known As:
Nh Barbizon Palace Amsterdam
Nh Hotels Amsterdam

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