It’s more like a 3 star hotel.
My husband and I stayed there in September for 5 days. We came to Amsterdam from a satisfying stay at 4 star NH hotel in Ghent. We hoped that Amsterdam 5 star NH hotel will be better, but we were disappointed.
Hotel staff told us that because of renovation, there’s no sauna and gym in the hotel. This was not mentioned on the hotel’s web site. Our room had old small screen TV and old furniture. Beds were terrible. Pillows- artificial and very bad- they replaced them with somewhat better.
Closet door was not easy to open, so we kept the sliding closet door open. There were no drawers in the room and we needed to keep most of our clothes in the suit case or put on chairs.
When we complaint about the room, the manager promised to find another room in the morning, but morning manager said that it was a lie and there are no rooms available. In exactly these words !!!
Bathroom had only one sink, no separate shower and a narrow bath tab, where it was very uncomfortable to take shower. Room had no slippers and one over-sized bath robe. They delivered slippers after our request.
Business center had only one PC (!!!), which turned off every 15 minutes. Hotel’s location is very good, we have to admit.
We do not recommend to stay there.
- Official Description (provided by the hotel):
- The five-star NH Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more less
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- Also Known As:
- Nh Barbizon Palace Amsterdam
- Nh Hotels Amsterdam