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“Legend-ary!” 5 of 5 stars
Review of Sofitel Legend The Grand Amsterdam

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Sofitel Legend The Grand Amsterdam
5.0 of 5 Hotel   |   Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands   |  
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MAGNIFIQUE BREAKFAST
Ranked #12 of 343 hotels in Amsterdam
Jakarta
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Legend-ary!”
5 of 5 stars Reviewed November 13, 2013

I stayed at Sofitel Legend for 4 nights while I was in Amsterdam for work. I really like the location of the hotel, just by the canal at the edge of the red-light district. The room was not exactly big, but more than adequate size. The hotel has such rich history that it that there are tours being organized to walkthrough the hotel. Definitely a hotel I would go back to.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dupart D, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 15, 2013
It is a delight to read your legendary experiences at The Grand. Thank you for taking the time to share this on TripAdvisor.

It is indeed true that our the hotel has a very extended history and I am very pleased that you were able to join our daily historical tour. Furthermore, I am happy to read that the central location as well as your room were convenient for you.
We hope to welcome you back during your next visit in Amsterdam.

Best regards,
Denis Dupart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

We stayed here in September 2013 for two days in a canal view room.The service and the room can only described as perfect,the location is great and close to everything.We were coming to the end of a seven week holiday and found the Grand Amsterdam to be one of the best if not the best and would highly recommend this hotel.

Room Tip: Room 436 has a canal view large lounge and separate bedroom and in the bathroom a spa with a tv.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dupart D, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 13, 2013
First of all I would like to take this opportunity to thank you for taking the time to leave such a wonderful comment on TripAdvisor. I am delighted to read that we have been able to live up to your rightful expectations, as it is our aim to provide a flawless service.
I must say it is an absolute pleasure to read that we have been able to contribute to the stay of experienced travelers who have just spend 7 weeks travelling!

My team and I hope to have the pleasure of welcoming you back to Amsterdam in the near future.

Best regards,
Denis Dupart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 9, 2013

I spend three nights in this hotel on a weekend in October 2013 and I can only recommend it. The hotel is centrally located in the edge of the red light district in the old city. The rooms are spacious and very comfortable with huge, extra cosy beds. The bathroom was a bit on the small side but had all the luxuries one can expect. The only downside here was that it is only separated by a glass door from the room which does not provide too much privacy in certain situations. Apart from the that room was simply great.

The service is outstanding. The staff was always very attentive and friendly. The noticed by themselves that one of the days was my girlfiend's birthday and surprised us with a birthday cake in our room. Very thoughtful!

All in all: Location, rooms and in particular the service could not be better.

Only the spa left some room for improvement. This is the reason why I gave "only" four stars for this place. Sauna and pool are niche but there is no real chill-out zone available. You have to sit in one of the chairs by the pool which can be a bit noisy and there is no room to lie back. Also the massages service was not what we expected. The masseur did not speak much English (which is seldom in the Netherlands) and the massage session was interrupted several times by other people entering the room by mistake. Not very relaxing. These are all complaints on a very high level - but hey it is luxury hotel and the spa (and only the spa!) did not fully match our expectations.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 10, 2013
I would like to thank you for sharing your experiences at Sofitel Legend The Grand Amsterdam. I am delighted to read your kind words about the service we offer. At The Grand it is our daily passion to create memorable experiences and it is pleasure to read we have succeeded in your matter.

I would also like to thank you for your constructive feedback regarding our So|Spa. I would like to assure you that we will take your comments into action.

We hope to have the honor to welcome you back in the near future.

Best regards,
Denis Dupart
General Manager
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Melbourne
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2013

I recently stayed a week at this superb hotel. The entire staff (particularly those who served breakfast) were simply outstanding. The breakfast itself was exceptional, and the rooms were a delight to come back to after long walks exploring the city. The location is great, enabling us to easily explore one of the world's great cities. The building itself is lovely and historically interesting. We will be back (if the budget allows it!).

Room Tip: Our room (242) overlooks a canal and was perfect!
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 8, 2013
Thank you for choosing Sofitel Legend The Grand Amsterdam for your recent stay. It is most kind of you to leave such a lovely comment on TripAdvisor, especially your delightful words about our breakfast team are very much appreciated. It is a pleasure to read that you have enjoyed the location of the hotel that provided you quick access to the city centre.

We are all looking forward to welcome you back to The Grand next time you are in Amsterdam.

Best regards,
Denis Dupart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

I have just enjoyed a 4 night stay at this hotel and, although it is expensive, I cannot find any fault with it. It has to be one of the best hotels I have ever stayed in and I do travel a lot. The building itself is magnificent and full of historical interest (there are daily 20 minute tours explaining its history). The location is perfect - 5-10 minutes to Dam Square, the staff are wonderfully friendly and eager to help and the beds!!! What can I say?? I have never slept in such a big, comfortable, squashy bed before! It is a truly luxurious hotel and this is reflected in the price but I have stayed in other 5 star hotels that have not been so deserving. I hope to stay here again some day!

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 6, 2013
I am very pleased to read your enjoyable stay at Sofitel Legend The Grand Amsterdam. Your description of the Sofitel My|Bed is just a delight to read!

It is indeed correct that our building has a very rich history which goes all the way back to the 15th century. I am therefore very happy to read that you were able to join our daily historical tour.

The entire team and I hope to have the pleasure to welcoming you back soon.

Best regards,
Denis Dupart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2013

The warmest of welcomes and friendliest staff make you feel right at home from the moment you arrive . We were here as part of an anniversary trip and they sent champagne to help us celebrate within minutes of checking in . This historic building is beautiful and the fitout has done it justice . The room was stylishly decorated , spacious and light . Great bathroom and amenities .Wonderfully comfortable bed . The communal spaces - Bar , reception , breakfast room etc are again stylish and the floral displays stunning . The garden and terrace offer a quiet and beautiful retreat from the bustle and buzz of Amsterdam streets . A great place to stay . We'll definitely be back .

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 3, 2013
Thank you very much for the effort you took to leave your lovely comment on TripAdvisor. It a pleasure to read that you have enjoyed the historical building and floral arrangements by our award winning floral boutique the Floral Designers.

It was a honor to contribute to the special occasion you were celebrating with us and I hope to have the pleasure of welcoming you back again in the future.


Best regards,
Denis Dupart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Legend The Grand Amsterdam

Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amsterdam
#4 Family Hotel in Amsterdam
#5 Romantic Hotel in Amsterdam
#7 Luxury Hotel in Amsterdam
#8 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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