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“EXCELLENT SERVICE” 4 of 5 stars
Review of Sofitel Legend The Grand Amsterdam

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Sofitel Legend The Grand Amsterdam
5.0 of 5 Hotel   |   Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands   |  
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Ranked #13 of 353 Hotels in Amsterdam
Delray Beach, Florida
Level Contributor
314 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“EXCELLENT SERVICE”
4 of 5 stars Reviewed October 4, 2013

Checked in late at night due to a flight delay. Tv did not work, ac did not work and cordless phone was so low on battery that u could not get a dial tone. Hmm? The front desk responded immediately and was able to change our room but we wonder why so many things did not work. Room decor is warm tones of rich taupes and browns. Modern bathrooms, ample closet space, comfy sofa, large windows offer a light filled ambience. A welcome room amenity described as "apple crumble" was a ridiculous concept- a pile of crumbs in a glass with no cutlery and some fresh fruit - (4 blackberries) in another glass. The following day's presentation of a glass of bluberries with a glass of candy and two chocolates looked oddly erotic but certainly appropriate for the edgy red light district location. Breakfast Buffet is superb - it offered great selection of fruits cheese, cold cuts and cooked to order hot selections and service is excelelnt. One morning room service coffee arrived on a lovely flower adorned tray with baked goods. Cant say enough about the level of service - simply flawless.
Hotel location is just at the edge of Amsterdam's notorious zone but the hotel is a quiet oasis.

Room Tip: our room overlooking courtyard and canal was very quiet
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,636 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 4, 2013

Excellent hotell with very good location. We had a were nice upgrade to a suite upon our arrival and a very polite butler.But had a bad experience with the service having breakfast. After waiting for our orders for more than 40 minutes we gave up an left.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 29, 2013

Great location in the very centre of Amsterdam.The lobby and public areas are very impressive and the staff were attentive.Our room was small,bed comfortable,the bathroom was of a space saving design.Dinner in Bridges was good however when we decided not to have dessert we were promptly handed the bill.....we were actually still enjoying the remainder of our wine! I would recommend this hotel and would certainly stay here again but NOT at full rate...and eat out!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2013

I stayed here for 5 days and I must say compared to some of the other "big" names in Amsterdam, this is by far one of the best hotels. It oozes luxury, ambience is amazing, staff is super friendly and moreover location could not be more perfect.

I must say it was an absolutely amazing experience. Every night, staff would love something in my room like Dutch pastries, fruit basket, champagne etc. location is wonderful as it is pretty much walking distance to the "Big square", "red light district", central station, shopping street etc. I had a view of th canal which was excellent. I must say totally worth the price!


I would highly recommend this hotel.

Room Tip: Try to get on the 4 th floor with a view of the canal. Worth it!
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 27, 2013

I can't overstate how fine this place is. Reception very warm and friendly. Design of room coolest I have ever seen. Bathroom fixtures were awesome and I've never noticed fixtures in my life. Stone floor, stone sink, stone shower. Bed very comfortable. I did not want to leave.

Room Tip: I doubt there are any bad rooms.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Gothenburg, Sweden
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 25, 2013

The Grand itself is a very nice hotel, but a nice hotel must also have a nice restaurant.
The Bridges (Bar part excluded)reminds me more of a cantine without any elegance or refinement.
The meny is boring, tired with nothing to show for a food-junkie!
This reflects unfortuatelly to the attitude of the senior waiter/manager/maitre´d of the restaurant. He could show no flexiblity to suggested alternatives, but could only respond as Sir Negative and Mr No.
Bar people on the contrary were lovely and very customer oriented.
But do not let that let you down, with places like La rive and Vermeer you are in food haven. Lucky you if you go there instead.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend The Grand Amsterdam

Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#8 Luxury Hotel in Amsterdam
#9 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Number of rooms: 177
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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