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“Luxury” 5 of 5 stars
Review of Sofitel Legend The Grand Amsterdam

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Sofitel Legend The Grand Amsterdam
5.0 of 5 Hotel   |   Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands (Red Light District (De Wallen))   |  
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Hotel amenities
Ranked #15 of 357 Hotels in Amsterdam
GreenLeadersBronze level
Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Luxury”
5 of 5 stars Reviewed March 25, 2012

Very nice hotel with very friendly staff. Clean, spacious rooms, nice bathrooms. They could have some more cushion on the pillow topper for the bed for my preference. The windows are not sound proofed. The door is not sound proofed at all. The location is said to be near Red Light district but it is actually far enough to not notice anything at all. There are often celebrities staying at this hotel.

Room Tip: The most quiet rooms are facing the courtyard.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank larstobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, April 2, 2012
Dear Guest,

Thank you so much for the wonderful comments about the rooms and the friendliness of our ambassadors.

At Sofitel Legend The Grand Amsterdam we believe that your night’s rest is one of our main responsibilities. We offer you the comfort of Sofitel MyBed: a big, ultra cozy bed with feather and down duvet and top-mattress to wrap you up in soft, relaxing comfort. To seamlessly meet your personal needs, we present you with the Pillow Menu, offering five different types of pillows for your convenience. I am very sorry to learn from your comment that we did not made you fully aware of this service.

Regarding your comment about the noise pollution, as we are situated directly in the historical city centre of Amsterdam, it is very difficult to exclude all street noises. I am fully aware of this, but as a monumental building we are not allowed to place double glazing. Your advice to book a room facing the inner garden or courtyard is indeed the best choice for guests looking for a quiet stay.

I hope to have the pleasure of welcoming you back in the near future.

Vennlig hilsen,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,913 reviews from our community

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Sarajevo, Bosnia and Herzegovina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2012

I spent 5 magical days in this hotel in January 2012... Everything from the kind door man in a front of the hotel and checking in to every single detail during my stay and checking out, was perfect... I used butler service, and it was great, everything you need, they provide... for example, I needed tickets for some really great museums, Hermitage & Van Gogh... I asked, and in 5 minutes, they provided me with the tickets, so i didn't have to wait in a long lines in front of museums... Also, few times I asked for some restaurant recommendations, and every time they told me for some excellent restaurants, they even booked me a table in some of the best restaurants in Amsterdam. Also, the hotel's restaurant, "Bridges" is one of the best restaurants I ever visited in my life, the best sea food I ever tasted...

I booked my room online, and after I arrived, I asked the staff of the hotel to show me some other rooms and suites they had available at that moment, and they were kind enough to show me...in the end, I took Junior suite... Cleanliness, bed quality (one of the most comfortable beds I ever used), the view... everything was great...

If u want to use butler service, ask for Mauricio, the best butler in the world!

This is high class hotel, very professional, very good in every single way... They are there for you, no matter what you need or ask, they can make it happen, with smile and treatment you can only imagine! If you want to stay in one of the best hotels ever, go to The Grand, you won't regret it! I ll back soon, that is for sure!

Room Tip: My junior suite was great, but heating was not so good, needed to use extra heaters...
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Harkolino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, April 7, 2012
Dear Guest,

We would like to thank you for sharing this wonderful review regarding your stay at Sofitel Legend The Grand Amsterdam. It is an absolute honour to read your words about the service provided by our Butler Service Department. Especially the grand words you have written about our butler Mauricio. We always aim to cater to all our guests’ desires.

It is delightful to learn of your experience in our restaurant BRIDGES. We would also like to thank you for your remark and would like to inform you this has been taken into action

The entire team looks forward to having the pleasure of welcoming you back soon.

Kind regards,

Raphaël Mukarji
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 19, 2012

Absolutely beautiful hotel! Felt as I'd we we're treated like royalty from the moment we stepped foot through the doors. The bed is just amazing, so so comfortable! Truly a 5 star experience.

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank leahbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, April 7, 2012
Dear Guest,

First of all, we would like to thank you for choosing to stay at Sofitel Legend The Grand Amsterdam. We are truly honoured to read that we made you feel like royalty. Besides that, it is lovely to read that you have enjoyed our Sofitel MyBed so much during your stay.
We hope to have the pleasure of welcoming you back in the near future.
Kind regards,

Raphaël Mukarji
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 17, 2012

Spent 3 nights at this hotel in luxury double room overlooking the canal. Beautiful bed with feather topper so comfy turndown service each night with bottle evian water and beautiful truffle bath with TV on the wall large wet room we wil be returning to his hotel next year very friendly polite staff and very helpful.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lanzlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, March 19, 2012
Dear Guest, thank you for choosing to stay at Sofitel Legend The Grand Amsterdam. It is a great pleasure to read that you enjoyed your stay at our historical hotel and especially the comfort of the signature Sofitel MyBed. We do hope to have the pleasure of welcoming you back in the near future. Sincerely, Raphaël Mukarji – Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed March 15, 2012

Good points - interesting old building
Helpful staff
Good room with canal view
Bad points - the area is a bit grim, the proximity to the red light district means you may get
woken by noise on the street at 3am.
The hotel, while generally good, is overpriced.

Room Tip: Ask for a room which is unlikely to be affected by street noise in the early hours.
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  • Stayed February 2012, traveled solo
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sagittarius_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, April 3, 2012
Dear Guest, thank your for sharing your experiences on Tripadvisor. We are pleased to read that you enjoyed the atmosphere in our historical hotel and appreciated the service provided by our staff. However, we regret to learn the inconvenience you experienced and we would like to offer our sincerest apologies. Your comments are of great value to us and therefore we would like to invite you to contact us directly via H2783-GR@sofitel.com with your telephone number in the hope of having the opportunity to personally further discuss this matter with you. We hope to have the honour of welcoming you back to Sofitel Legend The Grand Amsterdam in the near future. Sincerely, Raphaël Mukarji – Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romford, Essex
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed March 14, 2012

Spent two nights here over the weekend. I have never slept in such a luxurious and comfortable bed away from home ever. Clean and modern and just perfect for a romantic getaway. Breakfast was extortionate, but we went out each morning. Room service for dinner was a treat - recommend the burgers!

Room Tip: 5th floor is the top floor, a must as it is located in the heart of the red light district.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Essex73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, March 19, 2012
Dear Guest, thank you for choosing to stay at Sofitel Legend The Grand Amsterdam. We are delighted to read that you are fond of the comfort of the signature Sofitel MyBed. It is also a pleasure to read that you enjoyed your dinner via Room Service and especially The Grand Burger. We hope to have the opportunity to welcome you back soon. Sincerely, Raphaël Mukarji – Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 11, 2012

I have stayed in quite a few hotels in Amsterdam and most have been very ordinary in terms of the facilities and style; I am happy to report a change; Sofitel! ACCOR and Sofitel The Grand Amsterdam have done a really great job in renovating and very old worn out product and given it a new lease of life for several years to come. The public areas are small but beautifully done; the rooms once again decent size for Amsterdam and decorated to suit most tastes. I have stayed in several Sofitels world wide and even brought a Sofitel MyBed over mattress; however these beds MUST be the best beds I have ever slept in! Give it a try you will not be disappointed.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank oznick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, Manager at Sofitel Legend The Grand Amsterdam, responded to this review, March 19, 2012
Dear Guest, it is a pleasure to read your wonderful review about your experiences at Sofitel Legend The Grand Amsterdam, we would like to express our gratitude for this. We are honoured to learn that the redecoration of our hotel was to your liking. It is also delightful to read the grand words about Sofitel MyBed, and that you have taken it home. We look forward to welcoming you back soon. Sincerely, Raphaël Mukarji – Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend The Grand Amsterdam

Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Amsterdam
#7 Family Hotel in Amsterdam
#8 Business Hotel in Amsterdam
#8 Romantic Hotel in Amsterdam
#10 Luxury Hotel in Amsterdam
#23 Green Hotel in Amsterdam
Price Range (Based on Average Rates):
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Number of rooms: 177
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
Reservation Options:
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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