Charming, modern, tasteful, historical, pampered. These are the words I think of about my recent stay at the Pulitzer. When I return to Amsterdam, this will be my hotel of choice. It was one of my best Starwood hotel experiences, anywhere. While not all rooms may be renovated, the one I was given was recently remodeled. Modern bathroom, though small, modern conveniences, old world charm throughout. I had an executive room which includes breakfast, and they did a first rate breakfast buffet each day I was there. I did not have a canal view, and I didn't miss it at all - in fact, I enjoyed the quiet interior room. The restaurant for dinner was also fantastic - I recommend the traditional dishes for local flavor. This hotel is in a wonderful location a few minutes from a tram, five minutes walk from major sites, etc.
It's also worth noting that I'm usually not so impressed with the staff and concierge at Starwood hotels - in general, I feel that they need more training in "helpfulness". The staff at the Pulitzer should go train the other hotels. From finding a local service business to recommend restaurants and tourist sites, they were fantastic. Since the staff often makes or breaks a hotel experience, this is definitely one of their more important assets.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 8, 2012
Dear Sceennamegoeshere,
It is a true delight to read your comments regarding your recent stay at Hotel Pulitzer on Tripadvisor. The comfort of your quiet and indigenous room, our traditional dishes at restaurant Keizersgracht 238 and the convenience of the location of the hotel are indeed special treats to make your stay even more comfortable.
Your heart-warming words regarding the helpfulness of our Ambassadors have been shared with the entire team and we all hope to have the honor welcoming you back in the near future and create another memorable ‘Pulitzer-Experience’ for you!
With warm regards,
Alex van Gastel
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.