We stayed for a long weekend. The hotel is easy to find if you are coming from the Centraal stataion - take the number 1 tram. Easy as it stops right outside the hotel.
The room was very clean, cannot fault housekeeping and the heating warm. We were in tower B, it was really quiet so if you are a light sleeper ask for a room in that tower.
We had breakfast each morning, it was a little pricey but it was very tasty. As a tourist I fill up on B'fast then have a small lunch on the go.
The bar in the evening is very expensive. The service is fine however the beer is only brewed down the road a little way (look for the windmill) and about 2 euros cheaper.
The staff were happy and friendly and nothing seemed to be a problem for them.
I would reccomend this hotel if you are happy to use the tram, are not worried about being in the center of the city and like walking through the park.