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“Lack of care forma te guest” 1 of 5 stars
Review of Conscious Hotel Vondelpark

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Conscious Hotel Vondelpark
3.0 of 5 Hotel   |   Overtoom 519-521, 1054 LH Amsterdam, The Netherlands (Vondelpark)   |  
Hotel amenities
Ranked #76 of 344 Hotels in Amsterdam
Buenos Aires, Argentina
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Lack of care forma te guest”
1 of 5 stars Reviewed August 26, 2013 via mobile

Even with a room pre paid, at the moment of the check in they told us that they were overbooked. So they informed us that we were being relocated to another hotel since we were just "one night guests". "We are paying for the taxi", they clarified, but they were sending us to a hotel 10' away by cab. This was informed 7 hours after our arrival, when we were not able to check in because it was 12 am instead of 1 pm (too early).
We complained a lot due to the fact that this was being impossed to us, really late and with no further options.
After web insisted a lot, and after making us wait for a while, the man in charge said they found a room for us. They gave us a room with lack of maintenance (walls marked with hits, broken wall electrical plugs, no shower curtain, fungus in the joints of the shower, 2 beds put together instead of a double bed). We felt completly misstreated. Te hotel itself turn out to be really disappointing, the "conscious" part does not mean giving small old towels, having poor water pressure in the shower and not providing air conditioner!!

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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601 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013 via mobile

Great location, great staff, very unique and fun "green" atmosphere, very clean, good price, bilingual staff. Very happy we spent a night at this hotel. I will be a repeat customer if I am back in Amsterdam.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 20, 2013

This is a really nice, modern, comfortable hotel which meets all your basic needs. It's clean, and best of all after a hard day sightseeing it's nice and quiet. The grown up hairdryer was a welcome change to the usual puffs of air.

The location is perfect, the no 1 tram stops right outside and at the back is the beautiful Vondelpark. You can be in the centre or the museum district in 10-15 mins on the tram or on a bike. The hotel rents out bikes at 15 euro a day/25 euro for 2 days which is about the going rate. It's also really easy to get to and from the airport (about 30 mins).

There are plenty of good restaurants and bars in the area so you can avoid the more obvious tourist traps by staying local. Fish lovers should try the seafood bar on Van Baerlestraat - delicious.

The wifi was a bit weak in rm 412.

The staff are really friendly and helpful, nothing is too much trouble and a big thanks to Uri for his first aid services after I came a cropper on my bike.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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paris
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 10, 2013

This hotel has amazingly comfortable beds, it's quiet, there's a parking garage, they rent bicycles on site, the staff is helpful, their breakfast is delicious and from this location, you get to view how the locals live/ride by biking through Vondelpark to the centre.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2013

Stayed here for four nights and it was a great hotel. Paid extra for the premium room and the beds were really comfortable.

The location is perfect. It's not too far to get anywhere - you can be in museum square in less than 10 minutes, and dam square is only 15 minutes. The tram line is right outside the hotel which is really convenient and the Line 1 takes you everywhere you need to go. It is also very easy to get to the airport - it only takes about 35-40 minutes.

Our room was very warm upon arrival and the safe wasn't working, but one of the staff was really helpful and sorted it out very quickly. All of the staff were really friendly and helpful throughout the hotel, as well as the cleaners. It felt a very safe hotel.

The breakfast seemed expensive so we decided not to have it because there were plenty of other options in the city that were probably better value. There aren't that many good places to eat near the hotel but a few minutes away on the tram are plenty of good options.

The only problem in our room was with the shower, because water is all over the floor every time you take one, no matter how hard you try not to flood the bathroom! The rest of the bathroom is great, quite spacious (can't say the same for the room but it didn't matter too much). We had just a desk and small wardrobe but it was enough. Despite it being really hot the last couple of days of our trip, the room was still a nice temperature to sleep in. The television doesn't have many channels but that wasn't really a problem either.

Definitely would stay here again if I came back to Amsterdam. Highly recommended.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro, RJ
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 3, 2013

I've been to Amsterdam quite a few times and you have to understand why you want to stay in this area. Make sure you know what is around you and that the scenery is a bit different than in the heart of downtown near the squares. Still amazing, of course, but it's a bit quieter. If you want to be within a stumbles reach from the coffeeshop or the bar to the hotel, this might not be for you.

I have stayed in several places in Amsterdam, though, and none of them let me down, to be honest. Of course some are more convenient but the public transport is so efficient and reliable, that the 10 minute tram ride in the beggining of the day becomes a great "routine" if you're staying long. Some travelers will understand what I mean when I say that the people watching and seeing the city wake up is a lot of fun.

Location justified, onto the hotel itself.

Modern. Clean looking, clean itself. Staff is friendly, Amsterdam-standard friendly, which means you're in great hands. I was walking bare feet to the reception to ask for the internet password.
The guy told me "You can't walk bare feet". I said "I'm going back to my room anyway, do you want to put me in a wheelchair?" He laughed and said "Well, it's ecological...", aluding to the hotel's "green flag".

The double room wasn't big, but it was enough for a couple to stay and the bed was great. Very good lights and wide windows. Heating is superb and very efficient.

The shower is the traditional european mobile showerhead, which I don't like. I prefer the fixed shower and theirs is an ecological one that saves water and it takes longer to remove the shampoo, for instance. In the end you shower longer, but they like to think they are saving the environment so let them be.

We did not pay extra for breakfast. For 12 euros per person/day, it was actually better to spend 24 euros at Albert Heijn and have a picnic at the park. Or just sit somewhere and eat. They have small stores called "Albert Heijn to-go" and I don't even have to say how perfect that is for the traveler with a severe case of the munchies and a desire to save money, or even to eat something other than an oily burger king. They even have salads, which I loved.

There is a tram stop IN FRONT of the hotel, need I say more?

If you are traveling with your family, I'd advise for somewhere more spacious, and perhaps a bit more centrally located.

If you are going to tour Amsterdam on a bicycle, consider this place as very viable because there is wide availability of bicycle parking around, and main routes out of there to all parts of the city. You are JUST outside of the frenzy.

The place is just sexy. You walk in there with your woman feeling like James Bond. If you've had your dutch coffee you'll be sure you're James Bond. It's movie-like and sleek. They nailed it on the looks. And the whole thing screams "amsterdam".

There are lots of stickers all over the hotel, telling you how they are saving the world there. The heating has a sticker, the shower has one, the sink has one, the toilet has one, the ceiling light switch... It gets annoying to be honest, but it's cool to see they want to show what they did, and the whole place just feels like a showcase, a rolemodel for other hotels.

I'd stay there again without a second thought.

Went as a couple.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 30, 2013

We stayed in the hotel for two nights and thoroughly enjoyed it, the staff at reception are a credit to the hotel, very polite and helpful.
Our room was directly above the entrance and sing the road, despite this we didn't notice any noise and the curtains are black out meaning that we were in for a good nights sleep.
The hotel is easily accessible by tram from Amsterdam Centraal, just hop on the number 1 tram towards Orsdorp and get off at the overtoom stop and the hotel is in front of you, trams are every ten minutes during the day.
Although we cannot comment on the breakfast (€13 each was a little expensive for our budget) it was nice to know it was all organic and fair trade! The rooms themselves are on the small side, however have everything you need without being squashed. They also have a hair dryer in the room that actually has the ability to dry hair unlike some hotels I've stayed in. All together this hotel is ideal for a short stay in Amsterdam.
Before check out there is a city tax payment of about €2.50 a night, however the is standard though out all of Europe.

Stayed July 2013, traveled as a couple
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Conscious_Hotels, Manager at Conscious Hotel Vondelpark, responded to this review, July 31, 2013
Dear Emma,

Thanks so much for your kind review! Too bad you didn't try our organic breakfast, we even have fresh OJ nowadays! The citytax is actually 5.5% of your net room rate, which means (according to my calculations) that you were able to snap up a great deal for your stay ;-)

We hope to see you again soon!

Kind regards,

Rob van Hemert

PS: The rooms in the Conscious Hotel Museum Square (our other hotel in Amsterdam) are actually huge for a 3 star hotel in Amsterdam, perhaps you could try that hotel on your next visit to Amsterdam?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conscious Hotel Vondelpark

Address: Overtoom 519-521, 1054 LH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #76 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Conscious Hotel Vondelpark 3*
Number of rooms: 81
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