Can I give six stars? Eight? My wife and I spent three nights at Mauro Mansion and we were delighted every step of the way, including before we even arrived. Communication with Berry and Marcel was prompt and personal, and I was made to feel welcomed months in advance.
We arrived in the mid-morning, before our room was ready. Berry took our luggage and suggested we take a canal boat tour to take up the time. We did that, and when we returned, our luggage was already in the room (#32, with a canal view). And what a room! Airy and spacious, with the typical enormous Dutch window, amusing and eclectic decorations, and a fridge stocked with "welcome" refreshments. The bed was incredibly comfortable, with a memory foam mattress, there was lots of storage and many electrical outlets. The bathroom was large and well-laid-out, with plenty of space for toiletries. Large, fluffy, (and not white!) towels were provided. Oh, and there was air conditioning - a split-ductless unit similar to what we have at home. This was welcome in the evening as we like the room cooler. At night the room was quiet with no street noise. (It helps that vehicle traffic is now blocked on their street at night.)
Berry, Marcel, and Abbey, another staffer, were very helpful with answers to our questions about the area and suggestions for what to do and see. The lobby is stocked with various travel books, though some of them are old and contain out of date information (corrected by Marcel when I asked about a "tourist tram" line.) Then there's the "honor bar", with a great selection of snacks and beverages at market (not inflated) prices - just let them know what you took. We had a bottle of Vinho Verde that was very good, and only 10 Euros.
Breakfast starts at 8:30 and there's a wide selection of fresh-baked breads, meats, cheeses, yogurt, fruit, juice and more. A high-end coffee maker provides excellent coffee and lattes - one can get coffee around the clock, but milk for the lattes is not available at night.) Each morning Marcel provides a fresh-made extra. One day it was a delicious crepe, the other fresh strawberries with yogurt. My only regret is that we had to leave too early on the last day to get a third breakfast.
You will read in other reviews about the steep and narrow circular staircase. Yes, that's true, and if it's a problem for you then you should probably look elsewhere. There is no elevator/lift. It didn't bother us at all.
If I were to visit Amsterdam in the future, Mauro Mansion would be at the top of my list for places to stay. I can't recommend it highly enough. I do suggest springing for a canal-view room if available.
Canal-side is best, I think. If you can request a room on the second floor (third to Americans), and...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.