Stayed for 5 nights for the first week in November 2012 to celebrate our 20th Wedding Anniversary. I selected the hotel from Trip Advisor and have no hesitation awarding it 5 stars.
I believe great service is represented by the words attentive, unobtrusive, elegant, not flashy, genuine, sincere. This is what we found at this hotel. It is not a flashy hotel with a double volume reception area - in fact the reception is a desk on the ground floor at the entrance to the dining room!
The directions we received beforehand by email were great, describing exactly how to get to the hotel. (Although we did not follow them initially :)). We were met by Berry who was expecting us, and told our room would be ready a few hours early around midday, and to leave our luggage. On our return our luggage was up the (VERY) steep spiral staircase, and we started our stay.
We were assigned a room on the first floor (one flight up from ground), facing the canal, and it was sufficient for our needs. The mini bar fridge is stocked on arrival, and all contents were free. It is not re-stocked during your stay. Ours included a bottle of champagne to celebrate our anniversary, two Pepsi, two Heineken, two fruit juices, two waters and a snack box of peanuts and raisins and coconut.
Breakfast is available from 8 but the daily treat is served from 9. Let me explain ...
The dining room is a simply furnished room with little decor, rustic tiled floor, a large table, multiple small tables and chairs, and dominated by a bright red retro fridge! On the large table is a modern coffee machine able to make a cappuchino at the push of a single button which is handy, three types of cereal, a few teas in diy tea bags which you fill yourself, some fruit, and two fresh loaves of bread for you to cut.
In the fridge is a platter of various cheese slices, and a platter of various cold meats, some yoghurts, pates, butters and jugs of fresh fruit juices.
During breakfast Berry or Marcel will bring a 'treat' - something different, such as pancakes, or sliced pineapple, etc. Quaint and interesting and very homey.
During our stay they were very helpful trying to find a stroopwafel machine, and a restaurant for us to go to, even booking for us :)
There are a selection of wines, snacks and water to take when required, and simply to advise them of what you took when you checkout.
Also there is relatively fast, free wi-fi, (you get the password on arrival) and a communal iPad and Macbook with printing facilities in the dining room.
The hotel itself is situated close to all the attractions and is a few hundred metres from the main station enabling day trips in and out of the country, and tram trips within the city. The hotel can sell you many tickets directly, at the same prices as you can get, so presumably they get some form of commission built in. Demonstrating the diversity of the city, on the same street further down is a chinese supermarket, a recommended Vietnamese restaurant, a single redlight "window", and an artist's studio visible from the street. The hotel's proximity to the Red Light District is close enough to walk, but far enough not to affect you if you have young children.
Very, very pleasant hotel, unaffected, accommodating, interesting, a bit quirky, and thoroughly enjoyable. Highly recommended.
- Official Description (provided by the hotel):
- Hello. Mauro is a relaxed, romantic and quirky 9-room hotel, situated in a classic 16th century canal house right in the middle of the historical centre. You will find yourself between 2 former medieval city gates, a unique spot to start exploring Amsterdam. In Mauro Mansion we do not just offer accommodation, we offer a sincere local experience based on your individual needs, a million miles away from big hotel chains. Please be advised that we are not suitable for children andor any parties larger then 5 persons. So come and book that room, we promise to make your stay unforgettable! Mauro Mansion ... more less
- Also Known As:
- Mauro Mansion Hotel Amsterdam