We just got back from 4 night stay in Amsterdam and we were very glad we chose this hotel. Mauro Mansion is a small (they only have 9 rooms) couple led hotel around the corner from red light district and central station.
- Personal service from Mercel & Berry. They are an excellent example of how a good service can push the hotel up another level. Mercel greeted us at the door when we checked in. Although we arrived early we were able to check in. Whilst the room was getting ready, Mercel made us a cup of coffee (from Jura coffee machine!) and asked if we wanted any help with sight seeing. Berry left different treats (chocolate, waffle etc) on the pillow everyday as he cleaned the room. Someone was always at the reception and would welcome us with a smile etc.
- Location is very convenient if you wanted to be near the red light district or the central station. We booked a canal view and were not disappointed with the excellent view. The street was not sleazy or too noisy despite its proximity to the red light district (ok, there was a prostitute's window down the same street but this hardly bothered us or anyone in the hotel).
- Room was spacious and bathroom well appointed with power shower. The decoration was done in an ultra modern fashion and may divide the opinion - we liked it. It also has air con to keep the room cool.
- The fridge was stocked with free goodies as a compliment e.g. beers, juice and even a small bottle of proseco. They weren't restocked (as it was explained) but we were free to use the fridge.
- Wifi worked well and a laptop was provided, again free of charge
- The honesty bar was very reasonably priced (for Amsterdam).
- I wasn't sure about the breakfast at the beginning as it was limited (x3 choices of ham, x2 choice of cheese, 2 types of breads and cereals, orange or apple juice, coffee & tea, fruits) and no hot food or salads. But Mercel made different additional food every day (pancake on the first day, pinapple on another day, apple tart etc) and we were interested to see what next day brings. We also realized we didn't really want a heavy breakfast as the dutch restaurants tended to serve late and we were too full the next day.
- Our room's window didn't open (we thought we can see the next room's open)
- Although trams were near by, it was a little inconvenient if majority of the site seeing were in museum, central or western area. Not a huge negative for us as we liked walking through the red light district as we came back to people watch.
- As it was a small place a one unthoughtful family can make the place uncomfortable. We were unfortunate to see a family from non-euopean "english" speaking country occupy 2 tables and a sofa between 3 of them when everyone else were sharing a table between 2 people. They also hogged the communal laptop and we could not get near it at breakfast or evening time.
- The soundproofing was much much better than in british hotel. But on occasion we could hear street noise. We also had a infrequent low buzzing noise coming from inside of the room lasting 1-2 seconds.
- There were mosquitoes in the room but this is unavoidable being next to the canal. Mozzy net is provided so not a huge problem.
- the stairs are very steep and not for anyone with physical disability. I think there were x2 ground floor rooms though.
Overall I would recommend the hotel to anyone that's not easily offended by the near by red light district and not in need of a more quiet sedate canals in less touristy parts of the Amsterdam. It suited us well and would be happy to go back if we go back to Amsterdam!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.