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“Wyndham Apollo” 4 of 5 stars
Review of Wyndham Apollo

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Wyndham Apollo
4.0 of 5 Hotel   |   Apollolaan 2, 1077 BA Amsterdam, The Netherlands   |  
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Ranked #112 of 344 Hotels in Amsterdam
Sarnia, Canada
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Wyndham Apollo”
4 of 5 stars Reviewed June 8, 2013

Stayed compliments of Viking River Cruises as we delayed by a day because of the flooding in Europe. We had a nice view from our room overlooking the canal. It seemed quite central to everything. The rooms were nice but the furniture was looking very tired. It needed updating and replaced.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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790 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Medina, Saudi Arabia
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 23 cities Reviews in 23 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed June 8, 2013

I like the Amsterdam city. Hotel Wyndham Apollo is in a quiet location not far away from the city. Breakfast was simple with a little choice of items. Reception staff were nice and warm helper. Housekeeping wasn't do their job properly thus the room always not cleaned very well. Anyway as I said before I do like the Amsterdam in Netherlands.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edinburgh
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 4, 2013

This was our first trip to Amsterdam and we found ourselves transferred to the Wyndham Apollo Hotel after the hotel we had booked (Ramada Apollo) told us on arrival that they were overbooked. We were assured that the Wyndham was "more luxurious" and that all aspects of our booking would be honoured. Sadly this was not the case.

Positives - we were upgraded to an Executive Room on the top floor with wonderful views of the canals (and local Shell Petrol Station!!);
the hotel is in a leafy, quiet residential area;
staff are friendly if somewhat inefficient;
all areas of the hotel appear clean and tidy.

Negatives - we were booked on a dinner (3 course), bed and breakfast package which seemed to cause confusion for all staff concerned. On the first night we were offered the chef's "special menu" which consisted of a choice of asparagus with bacon or asparagus with lobster as a starter, then fillet of lamb or red mullet as a main, finishing with raspberries and ice cream or cheese & biscuits (except we were "not allowed the cheese" on our menu option. We asked what the menu options would be for the remaining two nights of our stay and were told the menu changed "seasonally"!! On the second night we ate in the bar and were given a 20 euro allocation each - almost enough for one course, the cheapest being a burger with chips and salad at 21 euros. But the burger was undercooked so our 3 course dinner turned out to be half a course. We complained to the Duty Manager and were assured that all would be sorted in time for our third dinner. Alas, this didn't happen. On the our final evening we were told by the waiter that we were "getting a special menu prepared by the chef" - so no choice. And this time it was tomato soup, followed by chicken caesar salad, and no dessert. (Standard dishes which appeared on the Room Service Menu!).

To add to our troubles, after each evening meal, despite having paid in advance for our dinner, the cost appeared on our room bill. So each morning we had the daily ritual of explaining to the receptionist about our plight and having to wait for a manager to adjust our bill accordingly.

Individually the staff were all very courteous and helpful, but somehow the administration, both within the hotel and between the hotel and it's sister hotel, was completely lacking.

The constant hassle we encountered over our dining arrangements was inexcusable and should not have been allowed to extend over three nights.

Oh, and the breakfasts were disappointing too..... :-(. Fine if you were down early, but by 9 am the cheese had curled at the edges, the scrambled eggs had turned to rubber, the bacon was incinerated, and the coffee was lukewarm.

Suffice it so say we will NOT be back and wouldn't recommend this hotel to anyone looking for a relaxing stress-free break.

Room Tip: Ask for an upgrade to the top floor.
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 26, 2013

I've stayed in Amsterdam multiple times and always try to stay in new parts of the city to explore. I really enjoyed this hotel location, in a very pretty and mostly residential part of the city. Only about 15 minute walk from the RAI convention center where I had meetings, and 5 minute walk to tram stop that take you into city center (Dam Square, Central Station, etc...) in about 15 minutes.
The hotel is quite nice. Big rooms and nicely sized bathrooms. Very comfortable bed. Nice sitting area by oversized window overlooking the canals. Nice bar downstairs with indoor and outdoor seating by the canal. I did not eat at the hotel so can't speak to their food. It had a nice fitness center as well, unfortunately did not make use of that either.

Room Tip: Room 240 had a great view and king size bed, very quiet
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 25, 2013

We were here for 3 nights. The room was nice and clean with free WiFi. We arrived early after a 9 hour flight and was unable to check in early. Airport shuttle cost 17 euros although we were told 15.50 euros in the email. The hotel is outside the city center but the nearest tram is only 10 mins walking distance. The food in the hotel restaurant was average but overpriced. Overall, the hotel was average.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, England, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 20, 2013

Arrived 3 hours before check to leave our bag before heading into the city centre. We were able to check in immediately & were given a free upgrade to an executive suite. The room was large, clean & bright. The beds were amazing, easily the best nights sleep away from home we've had. Can walk into the city centre from here about 30-40 minutes, plenty of trams if walking is a problem. Lovely bar area although prices are very expensive. Staff nice & helpful, would stay again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herzele
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2013

This hotel is located outside the city centre, but still at (10 minutes) walking distance from public transport. The staff is friendly. The hotel is modern, with spacious roums. The hotel appears to specialise in guests from the far east, but that does not need to bother other guests.

Room Tip: Any room will do.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Apollo

Address: Apollolaan 2, 1077 BA Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#12 Spa Hotel in Amsterdam
#62 Luxury Hotel in Amsterdam
#68 Business Hotel in Amsterdam
#82 Romantic Hotel in Amsterdam
#87 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Apollo 4*
Number of rooms: 223
Official Description (provided by the hotel):
Excellent location within walking distance to the main museums and well-known shopping streets but also near the RAI convention centre and the WTC Amsterdam. We can offer you the best of both worlds! The hotel is surrounded by water and tranquility, and yet so close to the city centre that you sense both the energy of city life and the heart of the business world. This is the special location of the majestic Wyndham Apollo Hotel Amsterdam, where 5 Amsterdam canals converge. Make your stay complete with a culinary feast in the hotel restaurant La Sirène. The hotel offers private parking, a spa and a marina. ... more   less 
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Also Known As:
Wyndham Apollo Hotel Amsterdam

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