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“Good option but be wary of expensive extras....” 3 of 5 stars
Review of Wyndham Apollo

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Wyndham Apollo
4.0 of 5 Hotel   |   Apollolaan 2, 1077 BA Amsterdam, The Netherlands   |  
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Ranked #114 of 344 Hotels in Amsterdam
Dubai, United Arab Emirates
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
“Good option but be wary of expensive extras....”
3 of 5 stars Reviewed February 19, 2012

I have stayed at this hotel 4 times and find it a good option, being walking distance to the centre of town (25 mins) and close-ish to the airport (50 euro taxi). The location adjacent to 5 canals is very picturesque - the restaurants and some rooms overlook this.
I would normally give this hotel 4 out of 5 as the rooms are clean and have everything required - however i did feel ripped off by some of the additional charges. Wifi was 50 Euros for 4 days! Luckily I checked before logging on so went for the 1 hour option - in a business hotel not to have access to free WiFi in some part of the hotel is really poor customer service.
Travelling alone I often opt for room service, however at 10 Euro tray charge this made it a very expensive option. I decided to go for the Chefs Choice menu of 35 Euro in the main dining room. Food was excellent if a bit small in portion size! Cheese board was fantastic and had a choice of Dutch cheeses which were well explained.

Breakfast is good - with the added entertainment of the breakfast waiters who have a good rapport going with both staff and customers. These guys actually made my stay!

At the time of writing there were renovations underway - I was shown to a lovely room however the generator noise was like being on an aircraft so I asked to change. This was done with no hassle - however nobody offered to help me with my bags.
The room I was shown to was definately quieter but of a lower standard than my initial room - which was a shame - but I accepted as it was quiet.

There is a spa on site which I didnt use.

Room Tip: Ask for one of the newer rooms overlooking the canals. If a generator noise bothers you - mention t...
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, February 22, 2012
Dear sir/madem,

Thank you very much for taking the time to remark on your stay at Wyndham Apollo Hotel Amsterdam. We are delighted to hear that you have enjoyed your overall stay. It is always good to notice that our services where to your satisfaction and that our staff has contributed to a pleasant stay.

At Wyndham Apollo Hotel Amsterdam we offer a Wyndham ByRequest membership programme. This programme allows our guests to make use of free Internet access and other exclusive benefits. You can sign up for Wyndham ByRequest at the reception or via our website.

Unfortunately some charges for certain facilities we cannot evade. However By valued guest as yourself letting us know on which points we can improve. We have taken precautions to be more transparent in certain costs and offering full service packages.

We would like to apologize for the inconvenience, and we hope to welcome you again at our hotel.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Nicosia, Cyprus
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 18, 2012

Nice hotel among the crossing of 5 rivers, nice view from the cafe!! Relatively close to RAI center, either ultra cheap with taxi, or 15min foot. Mini-market next to the hotel (gas station)

Room Tip: Do not take the basement rooms
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  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, February 22, 2012
Dear Andreas,

First of all we would like to thank you for leaving a comment on your stay at Wyndham Apollo Hotel Amsterdam. We are pleased to hear that you have enjoyed our canal views and the location of the hotel.

We hope to welcome you again soon.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Top Contributor
60 reviews 60 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 10, 2012

Recently stayed during the ISE show at the RAI, following a fantastic refurbishment the hotel is perfect for anyone visiting the RAI or in fact Amstedam...very nice modern rooms great facilities, good bar good breakfasts,..what more does one need..many thanks Wyndham Apolo...

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, February 22, 2012
Dear Sir,

Thank you very much for taking the time to remark on your stay at Wyndham Apollo Hotel Amsterdam. We are delighted to hear that you are enthusiastic about the refurbishment and that you have enjoyed your stay.

We look forward welcoming you again.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 27, 2012

I stayed in this hotel for 3 nights on business in December. It's a very comfortable hotel, with lovely beds and pillows, and a nice bar/lounge area that overlooks the water. It has a gym and more or less everything you could need to make your stay comfortable.

The problem is that you have to pay a lot for these things. No free WIFI, in a business-orientated hotel? Really? Come on. The majority of people staying in the hotel are staying for business purposes and making them pay to use WIFI is just ridiculous. I wouldn't even mind if it was cheap, but it certainly isn't. Add to this the cost of breakfast, the cost of a drink, the cost of a movie, the cost of everything. It's a very expensive hotel.

But if you can look beyond the cost, it's a very clean and comfortable hotel. It's a shame because something as simple as free WIFI can be the difference between me recommending this hotel and not.

Room Tip: My colleagues mentioned that the rooms on the upper floors (6th) were considerably colder than mine...
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  • Stayed December 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, January 31, 2012
Dear Mr. Molloy,

First of all we would like to thank you for leaving a comment on your stay at Wyndham Apollo Hotel Amsterdam. We are pleased to hear that you have enjoyed our canal views and facilities.

At Wyndham Apollo Hotel Amsterdam we offer a Wyndham ByRequest membership programme. This programme allows our guests to make use of free Internet access and other exclusive benefits. You can sign up for Wyndham ByRequest at the reception or via our website.

Unfortunately some charges for certain facilities we cannot evade. However By valued guest as yourself letting us know on which points we can improve. We have taken precautions to be more transparent in certain costs and offering full service packages.

We would like to apologize for unclear or unforeseen cost, and we hope to welcome you again at our hotel.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Voorschoten, The Netherlands
Top Contributor
113 reviews 113 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 17, 2012

I'm a member of CADS (the Commercial Anglo-Dutch Society), which has been meeting at this hotel every month for lunch for more than 10 years. In that time it has changed hands 3 times. As a couple we have stayed there overnight on a few occasions as well. The restaurant La Sirene is one of the best fish restaurants in the city, and the staff are without fail friendly, courteous and professional. The kitchen has a new young chef since last summer, and he is starting to show real potential in the kitchen. The outlook from the bar and terrace over the river is beautiful, and I use it as one of my favourite business lunch places. My only gripe is that the restaurant is closed on Sundays.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, January 23, 2012
Dear sir/madam,

Thank you for leaving this positive comment on Wyndham Apollo Hotel Amsterdam and restaurant LaSirene. Reviews as these encourage us on continuously improving our service.
We are looking forward welcoming you again soon.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Top Contributor
88 reviews 88 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 12, 2012

This hotel has perfect location as it is in a quite area but when you take tram 5 you can in every stop discover the famous attractions. The rooms are nice with canal view. The staff is very nice and helpful. The breakfast is great and the restaurant and bar are fantastic. It is very clean and if I. Go again to Amsterdam I will definitely stay in it.

Room Tip: Choose a room with canal view in zero floor or first floor
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, January 20, 2012
Dear sir/madam,

Thank you for taking the time to remark on your stay. We are delighted to hear that you have enjoyed our stay and the canal view.

We look forward welcoming you again at Wyndham Apollo Hotel Amsterdam.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rendsburg
Top Contributor
97 reviews 97 reviews
33 hotel reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 9, 2012

I used the hotel for a business trip during EWEA.
The hotel is not far away from RAI.
Double Room used as Single Room.
Prize: Expensive (but exhibition time)
Nice lobby bar

Attention:
The hotel booked more money from credit card.
No contact by email possible - contact adress on invoice false.
No feedback by hotel

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, Manager at Wyndham Apollo, responded to this review, January 31, 2012
Dear Sir/madem,

Thank you for taking the time to remark on your stay. We are pleased to hear that you have enjoyed your overall stay at Wyndham Apollo Hotel Amsterdam.

We would like to apologize for the inconvenience caused by the credit card charges. If you provide us with your contact details via mt.wyndham@apollohotelsresorts.com we will look into this misunderstanding.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Apollo

Address: Apollolaan 2, 1077 BA Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#12 Spa Hotel in Amsterdam
#62 Luxury Hotel in Amsterdam
#76 Business Hotel in Amsterdam
#80 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Apollo 4*
Number of rooms: 223
Official Description (provided by the hotel):
Excellent location within walking distance to the main museums and well-known shopping streets but also near the RAI convention centre and the WTC Amsterdam. We can offer you the best of both worlds! The hotel is surrounded by water and tranquility, and yet so close to the city centre that you sense both the energy of city life and the heart of the business world. This is the special location of the majestic Wyndham Apollo Hotel Amsterdam, where 5 Amsterdam canals converge. Make your stay complete with a culinary feast in the hotel restaurant La Sirène. The hotel offers private parking, a spa and a marina. ... more   less 
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Wyndham Apollo Hotel Amsterdam

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