The rooms are nice enough in a good location. However we had a very bad experience with the manager (as it seems other reviewers had- wish i had seen those reviews before!).
There was a problem with the toilet and when I reported it he aggressively accused me of breaking it. He told me I had to pay for the repair. When I refused as I hadn't done anything he got very angry and screamed at me. In the end he did not make me pay but I felt very anxious about leaving my belongings in the room as he had access to it. Luckily it didn't go further but it left me uneasy for the rest of my stay.
The unprofessional attitude was just shocking and especially intimidating for female travelers. It may be cheap but it's not worth it.
- Also Known As:
- Van Holland House Hotel Amsterdam