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“Possibly the smallest and worst hotel ever!” 1 of 5 stars
Review of Acostar Hotel

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Acostar Hotel
2.0 of 5 Small Hotel   |   Kerkstraat 45-49, Amsterdam 1017, The Netherlands (Jordaan)   |  
Hotel amenities
Ranked #195 of 301 Amsterdam B&B and Inns
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Possibly the smallest and worst hotel ever!”
1 of 5 stars Reviewed August 11, 2013 via mobile

Just back from a 4 night stay at this hotel. I can honestly say it is the smallest and most unappealing place i have ever stayed. The room was extremely small i would imagine you had more space in a jail cell!!! The carpet looked like it hadn't been hoovered since it was put down, the staff are apparently on hand 24 hours a day which they spend looking at you as you come and go like a piece of dirt! Amsterdam is a lovely place with lots to see and do but if your after a nice hotel to relax in after seing the sights this is not the place to stay. My advice is do not book a room at this hotel you would be better to buy a cardboard box and live in it!!!

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
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  • Spanish first
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English first
Rehovot, Israel
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2013

We stayed in the hotel for 5 nights and it is the BEST Hotel ever we did stay in Amsterdam:
Clean, cosy, not expensive and wonderful people at the desk.
The street, Kerkstraat 45, is just around the corner of the Leidschestraat, 2 min. walking to the Leidscheplein and 8 min. walk to the Kalvenstraat.
We will be back for sure!!

Room Tip: There is no elevator ( the building is a restored old Dutch home), so, if it will be hard for you, a...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed June 23, 2013

very basic rooms...not my hotel of choice but stayed for two nights on a stag do. Sadly my room was robbed on the second day and money taken out of my wallet. There was no safe so I couldn't put it anywhere else. My room wasn't broken into forceably so Houdini must have been in the next room!! A few others in our party were also robbed.Made it a very damp end to an excellent weekend... The hotel staff were very unhelpful and rude, instead of being sympathetic they just played on the downside of calling the police, the waiting, the reports...you might miss your flight ...the everything!! AVOID AVOID AVOID! you have been warned...

Room Tip: don't go there...get a room somewhere else!
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  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2013

We stayed 3 nights in Acostar. Its situated in a very accessible area within walking distance of the happening Leidsplein square. The staff were friendly and helpful. The front desk is manned 24 hours. We were able to keep the luggage in storage before we checked in so we could go out to the city. Stairs are a bit steep but I guess that true for most of Amsterdam. As there is no lift you have to be fit to access upper floors! Rooms were small but there was space around the bed. There were problems in the bathroom - as the shower is not separated off the whole floor gets wet when showering, there was a leak in the shower mixer, but overall it worked out well.
Value for money. Would definitely recommend.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 10, 2013

To breath in the city life this is the perfect hotel. It has the right location and trendy design. Everything is walking distance and we rented 1 day bikes insteat going by tram. This time we had a room on the gardensite, that is a bit bigger and quiet. We dont mind walking stairs, but if you do, you should let them know in your reservation. There could be alot of stairs.. :)
Beautiful design, clean and friendly people. We had breakfast all 4 mornings. Last morning we had to departure before breakfast hours, but our breakfast was prepared anyway.
A young guy working there nows everything about the night life in Amsterdam. He made sure our names came on the guestlist of a couple of amazing clubs.
We will be back.

Room Tip: Quiet room on the gardensite. Old or bad fysic? ask for room without walkning to many stairs. Alth...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2013

The room was disgusting. Poorly lit very dark, when turning on the lights it made no difference. It was still very dark the lights and had lots of flies inside the lamp the window was blocked by trees and a huge wall so no daylight could get in. The room was dark and dingy. The room looked like it had never been cleaned. The carpet was dirty there was dust on the tables, chairs and bed head. The doors and walls were scummy and dirty. The bed was horrible it was dirty with lots of hairs and stains. The mini fridge inside was dirty would not purchase anything from there. The cleaner barely came in on a daily basis and only gave us towels and if requested he would give us sheets but did not clean anything. The TV was to high up to be viewed comfortably from anywhere in the room. The side table was broken. This was a non smoking room but we could constantly smell cigarette smoke in our room throughout the day. The curtain was very dirty full of dust and the window legde was also dirty there were dead flies and mosquitos collecting in the room. The smell of sewage from the bathroom was horrible. The bathroom was poorly maintianed and disgusting. Hairs in the shower, the walls had residue from previous guests, the toilet was stained and dirty. Sink was very small. The airvent was full of dirt and spores. The room was very hot and the air was very stuffy. If the window was opened mosquitos would come in. Overall it was a depressing, dark and dingy place to go back to every night while enjoying the city of Amsterdam. Was not value for money. Very expensive for a budget hotel with its lack of service. Wi fi signal was terrible

Room Tip: Wouldn't recommend staying here
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 2, 2013

I have just returned from my short stay in Amsterdam. I chose this hotel for location and price, but I have come away disappointed with the accommodation. I checked in around 18:00 on the Sat. My plans where to meet friends so I was going to have a shower first ! well that's what I thought ! the shower was leaking to the extent it was unserviceable, not what you want. I informed the receptionist and was told ill have it fixed, not good enough, surely when the previous guests checked out at 11:00 in the morning my room should of been cleaned which would of resulted in finding the problem. I was given no alternative to have a shower that evening. I was hoping of having a good night rest but not to be! They might as well dressed a concrete block! The mattress was unbelievably hard and had no comfort. I was charged €115 not including breakfast , I really felt it was not worth the money .

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Acostar Hotel

Address: Kerkstraat 45-49, Amsterdam 1017, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Hotel Style:
Ranked #195 of 301 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Acostar Hotel 2*
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