My partner and I recently stayed at Acostar on the advice of people posting on trip advisor. We arrived at the hotel at approximately 8pm, checked in and paid for 3 nights of tourist tax, which somehow came to 19.95 euros, when we were told it is 8 euros per day.
The next morning, on our way out, we were asked by reception to pay the tax that we had already paid. The woman was very patronising and condescending towards us. We produced our receipt but it didn't show that we had paid the tax!
Also our room had no soap, shampoo or facewashers and the toilet roll was half used.
The mini bar was missing stock , which we are afraid we will be made to pay for when we check out.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Odigeo, Otel, Despegar.com, TripOnline SA and Tingo so you can book your Acostar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.