I have stayed here five times over the last 4 years.
They look after you and try to be helpful (and succeed).
Great canal views. Perfectly placed for access to all the areas and resturants.
Very good breakfast.
An old Amsterdam house so the stairs are steep.
A bit dark in some rooms - needs brighter lighting.
I like it and will go back (again)
Could use a sharp eye on maintenance and refurbishment, things are getting a bit worn and might need replacing.