We have nothing to complain about this hotel, except for stairs to rooms they are narrow and steep but you will find that with the older hotels. We were welcomed with a warm friendly and helpful smile. Reception staff carried our luggage to our room which we were very grateful for. Beds and pillows were comfortable, rooms clean and tidy. Breakfast layout is Danish but really good if you like that kind of food. Homemade pancakes we had the apple pancake OMG! Homemade pastries as well fresh fruit. Morning staff very friendly. The hotel is right near a canal and walking distance to most main attractions not to far to walk to tram stations and resturants. If we were to return to Amsterdam we would stay here again.