We chose this hotel based on many good reviews, but we did not ask the right questions as we booked, particularly “is there an elevator,” and “are the rooms air-conditioned?”
All members of the hotel staff were simply delightful, and very helpful with information - and with luggage, which was more than just a plus. The hotel is small, and rooms are arranged on three floors plus two in the basement. Access is by very steep and narrow stairs. I managed to get my suitcase up the steps from the street to the reception floor but after that I was prepared to leave unless I had help getting my luggage up the steps – there is no elevator. Our room was on the top (fourth floor by US numbering) and there was a significant effort needed just to climb those stairs; another guest on the same floor, much younger than I am, confessed to finding it exhausting. We actually went out one morning leaving something behind rather than climbing back up to the fourth floor to get it! Coming down those stairs was somehow even more daunting, given the steep angle, and doing so with a suitcase was beyond me.
Rooms with numbers ending in 3, or 4, plus the breakfast area on the reception floor, have a view of the canal. Other rooms essentially look at a brick wall of the neighboring building, and a bit of a central patio with some trees. By the time we arrived and understood that not all rooms had canal views, the hotel was fully booked and we were out of luck.
Rooms with numbers ending in 3 have a bathroom with a tub. Bathrooms in the other rooms are essentially large shower stalls – the shower adjoins the toilet or the sink, and you will have to wipe down the toilet before using it after showering. This is a standard arrangement in some European hotels, but we’d not experienced it for some time, and it does take getting used to.
Our stay coincided with a hot spell in the weather, and the lack of air-conditioning made sleeping difficult. The hotel provides fans, but no cross-draft is possible. The beds are fitted with a bottom sheet and a heavy duvet, again very common in European lodgings – but providing two options – no cover, or too much cover!
The breakfasts are very good, and you can just choose to have a coffee if that is your style.
The location is excellent, close to the major restaurant district and in walking distance of the museum district and several canal boat stops. If you go when the lack of air-conditioning is not a potential problem, and have a first floor room on the front, don't hesitate - but understand the challenges of the upper floors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.