I stayed in this hotel for 4 nights. I admire the location (close to leidseplein), cleanliness, safety and comfort. Its more like a tastefully furnished home than a hotel. I felt very safe from the day one. The reason for the excellence is the hotel is personally managed by owners, Nathalie and her brother Udo. They both were very helpful and cooperative. I feel its nice place to stay if you want personalized service along with safety and comfort Further, see that the room size are as per available in all hotel in Amsterdam. One should be prepared when one is travelling in Europe, but they were very clean with all things functioning well. Further, I got exactly same room (canal view room) which was shown in the picture. No last minute surprises.The hotel is situated in a quiet location, the bed was very comfortable, so you can expect a sound sleep and room cleaning was done timely everyday. I stayed in room no. 104 (canal facing) and there the wifi was working awesome. It was my first visit to Amsterdam but I got all the essential information which is must required for tourist, thanks to Nathalie and Udo. The night shift manager were also very helpful. I think his name was Benny, he was very thoughtful and allowed me very early check in, around 8 am, understanding that I was very tired from long flight, although there check in time was 2 pm. On the whole, I really liked this hotel and would stay here again on my forthcoming visit to Amsterdam.