We stayed for a week at the hotel, 2 room bed only. The rooms are pretty clean but still you can see missed parts. The good thing you have free wifi all over the hotel.
Corridors are not too clean there are always dishes and garbage. On the 3rd floor are always housekeeping Laundry Carts with dirty laundry.
Reception are far from being profesional. On my third day i send a bag of laundry, they did not picked it up, on the forth day i gave it myself to the desk. They promised my to get it back to my room for the next day, but surprise! No laundry ! When I went down to check what went wrong they asked my to go to my room to recheck, why? I know if i had it or not. In the end my laundry was in their back office !
And its not all, we asked for new years eve a taxi for 23.00 and the reception just forgot to call one, and also yesterday, asked a taxi for 17.30 to go to the airport and again they forgot, the taxi arrived only at 18.00 when we approched the reception 3 times ! The staff does not know the area and can't answer anything right. Its good we have google ! Sky bar is not all the talking about, overpriced avarage bar.
This hotel is good for you if you need a place to sleep. The location is not bad, the trams are nearby and its nice area, next to a big park.
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- Also Known As:
- Golden Tulip Amsterdam