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“Love the hotel, wonderful stay!!” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
4.0 of 5 Hotel   |   Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands   |  
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Ranked #35 of 345 Hotels in Amsterdam
Taipei, Taiwan
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
“Love the hotel, wonderful stay!!”
5 of 5 stars Reviewed July 8, 2014

I must say that this is hotel is spectacular and luxury. Location is good, just next to the tram station (you can get to the city center by tram 5, which takes around 10 minutes) and 5-minute walk to Amsterdam Zuid train station. Excellent staff, extremely clean and well presented hotel with extra big and comfortable big bed!! Wonderful stay!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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2,693 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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Southampton
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 8, 2014

Stayed 2 nights when in Amsterdam for a weekend break. Citizen M has 2 hotels in Amsterdam, one at the airport and this one. Everything at this hotel impressed. Staff were efficient and helpful. Room was spotlessly clean and made such efficient use of space. The location was excellent with a tram stop right around the corner and just one train station stop from the airport. Breakfast which we decided to purchase was excellent. I really can't say anything negative about this hotel. Loved Amsterdam and want to return and will absolutely return to this hotel. Fabulous!

Room Tip: They are all exactly the same so all as good as each other I'm sure!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Quito, Ecuador
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 7, 2014

I got here by mistake. I should have gone to the same property in Schipol. Therefore after a 12 hours flight I was at this hotel without a reservation. The manager on duty Iwona solved my problem on the spot. She was able to change my reservation and to give me a room. Fantastic service! The hotel itself is nice and clean. I will be back at citizenM anytime I will be in Amsterdam.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

I stayed for a weekend only but I have never been impressed so much in my life as I didn't expect too much. However, since I entered the hotel I was taken a great care of. Although guests use a self check in kiosk there is always someone to greet you in the most friendly way. Check in and check out is quick and simple - no queuing, no dramas (you can pay extra for late check out or book breakfast or even choose a room with garden view/city view without contacting any of the staff).

For me the location of the hotel was amazing - just one stop away from the schiphol airport by train (4 mins walk from Zuid train station) and only 15-20 EUR to the heart of the city of Amsterdam by taxi.

The hotel itself is very stylish and clean. Place to eat, chill, watch tv, have a drink, use macs, free wifi all over, etc. Feels like home! Rooms are nice and clean with all the facilities as advertised. Modern technology (remote for blinds/tv/lights/air conditioning) and free movies on demand. The bed is so comfortable that you wish you could stay in all day. Shower is amazing - good stream of water, constant temperature and mood lighting. There is no iron in your room but here it is no drama - just speak to the staff and they will guide you to the iron room which is located on the ground floor.

A) you have everything you need here
B) good location
C) there is an incredible atmosphere that I cannot describe

I would like to say a BIG thank you to all the staff, especially Roberto and Adriano who delivered an amazing customer service and made me feel very welcome. All employees seem to work like a big family and the atmosphere impacts on customers as well so I felt I was taken care of in professional and also friendly way (well done management as well!).

I will definitely come back again, well done guys, beautiful hotel, keep it going!

Room Tip: Garden view or city view rooms offered upon arrival.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 6, 2014

Used the citizenM for a 1 night stopover on a long haul to South America. Easy walk from arrivals. Check-in easy, lounge area fantastic, and the room was awesome. Staff very helpful. An almost Japanese pod-like feel to the room, but just the ticket for a stopover. Highly recommended.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Top Contributor
89 reviews 89 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 5, 2014

I normally don't stay at airport hotels but on this trip, I had an early flight out and booked my last night in Europe at CitizenM at Schipol Airport. It is an easy walk from the airport, even with luggage.The decor is ultra mod with the ground floor devoted to a comfortable and hip lounge. Upon arrival, you check yourself in at a kiosk and activate the room key. The rooms are compact, but comfortable, with a generous and comfortable bed and space-aged shower and toilet. Room electronics (lights, music, tv, shades, etc.) are controlled by a remote (the only difficultly I had was figuring this out). Staff are friendly and there is a modest but delicious assortment of take-away and dine in foods. Free drink on arrival!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 4, 2014

My boyfriend and I just got back from our 3 night stay in Amsterdam for my birthday, and I must say this spectacular hotel and it's lovely, helpful staff really made the holiday what it was. At the check in we were greeted by a very helpful member of staff, while you can check in electronically we wished to pay separately and he helped us do so. The rooms are truly unique, very small in some ways and you should really be comfortable with your room partner due to the toilet being so closer to, well everything. Free films on demand, 2 free cocktails if you book via their website, we were given a free pain o chocolate as well by a lovely member of staff! Huge bed, no issues with the remote once we got the hang of it and it was great to control everything from the bed. Some nice restaurants around the area, and only a 10/15 minute tram ride into the centre! Also they have free bikes for hire, and it's super easy to get to from the airport. Cannot sing its praises enough, gogogo!

Room Tip: The garden view rooms definitely give you the best morning view!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
#20 Business Hotel in Amsterdam
#22 Best Value Hotel in Amsterdam
#24 Luxury Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#32 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Official Description (provided by the hotel):
Located in Central Amsterdam on Beethovenstraat this hip Netherlands hotel offers affordable luxury for budget travelers, lodging near museums, free Wi-Fi, movies on demand, and 24/7 on-site dining. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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