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“Fantastic from check-in to check-out!!” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
4.0 of 5 Hotel   |   Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands   |  
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Ranked #34 of 345 hotels in Amsterdam
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Fantastic from check-in to check-out!!”
5 of 5 stars Reviewed February 4, 2014

From the moment we arrived at the CitizenM we were greeted by a very friendly reception who walked us through the touch screen check in service.Although set 10 minutes out of the center of Amsterdam this in my opinion is a good thing. Just hop on the tram outside the hotel and in 5-7 minutes you can be in the thick of it.
The room was unlike anything I have ever stayed in (in a good way) The bed was absolutely huge and extremely comfortable. The room itself was like staying in a space shuttle with everything from the lighting to the blinds and heating and media in the room being operated by a very slick touch screen remote. The selection of food and cakes were great and accessible 24hrs a day.

All in all I would recommend this hotel to anybody on any kind of trip. For me customer service is key and the Citizen hotel have got this completely right!!

Room Tip: Garden view seemed quieter but to be honest the spec of the room out classes any of the views.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Tacoma, WA
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 3, 2014

I really liked the look and feel of the hotel. The lobby and work areas were fantastic. It was great for creativity and getting things done. The service was also great and very easy to check in and check out.

My biggest issues were the size of the hotel room and the food. The room size were tiny. They look small in the photos but once you get there you realize that the entire room is the width of a king size bed. I felt crammed just trying to bring one suitcase in. I like the room amenities but it was just too small, I felt like I was in a jail cell. The second issue was that the food left a lot to be desired. The bar is 24 hours but the only thing you can eat are cold sandwiches, some soup or bread. None of it was very good either. Breakfast was also the same, great if you like bread but little else to fill you up. It's also a 15min tram ride away from a decent food area.

I'm definitely trying something else when I go to Amsterdam.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2014

Absolutely terrific hotel which we totally recommend. Stylish and funky without being over the top. Calls from the hotel are at Skype rates which is brilliant and the bar/restaurant offers food and snacks 24hrs. If you don't feel like including a full breakfast in your booking then you can pick up a coffee and a fresh pastry at cafe prices (not the usual high hotel prices). The tram (no.5) is just around the corner and very frequent so it takes no time to get into the city centre and the Museumplein. It's only one stop to the airport so couldn't be easier to get there. Great staff too, very friendly and helpful. This is a great hotel; funky, friendly and relaxed.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oregon/washington
Top Contributor
106 reviews 106 reviews
69 hotel reviews
Reviews in 44 cities Reviews in 44 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 29, 2014

Everything you need. Friendly, helpful staff; huge, comfortable fabulous bed with great bedding & pillows; easy access to train/metro with a short walk; it was all good. I'll be back when i need a place in this area.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 26, 2014

A perfect hotel!! A huge bed to immerse yourself in. Tech savvy with coloured LED over the shower and toilet. The atmosphere of the hotel is lively.

Very polite and friendly staff.

So many more great things can be said, but not enough time or room to write

I WILL RETURN.

Stayed January 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tbilisi, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

Lovely, Great Staff, Great Rooms, Great Location, Inspirational Ambiance, - Superb Concept! Have stayed there 6 or 7 times already - and it's always great! Thank YOU all - great team!

Don't miss the great food - it's worth it and great coffee too!

One word: Excellent!

Room Tip: All rooms are great!
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014

from the moment you start your booking, to the check in, the room, my stay there all considered a ' perfect journey' I had perfect view on the airplanes at Schiphol airport! Great bed, great shower, not too much space but for a single night it doesnt get much better!!

Room Tip: choose the back of the hotel highest floor!!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#15 Best Value Hotel in Amsterdam
#20 Business Hotel in Amsterdam
#23 Luxury Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#30 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Official Description (provided by the hotel):
Located in Central Amsterdam on Beethovenstraat this hip Netherlands hotel offers affordable luxury for budget travelers, lodging near museums, free Wi-Fi, movies on demand, and 24/7 on-site dining. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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