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“Awesome” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
4.0 of 5 Hotel   |   Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands   |  
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Ranked #33 of 345 hotels in Amsterdam
1 review
“Awesome”
5 of 5 stars Reviewed September 28, 2013 via mobile

We thoroughly enjoyed our 3 night stay in this hotel. The staff couldn't enough for you and were so friendly and often gave us advice and directions for eating out, bars, days out. Although this hotel is a tram ride into the city, this suited us as it was in a nice quiet location situated within a few minutes walk from station Zuid which is one stop to and from the airport. I like the relaxed feel of Citizen M and the very funky decor and general feel of it. The staff and the hotel concept made it an experience we were blown away with. Highly recommended.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
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English first
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed here our first two nights and loved it! The rooms are unconventional, with the rooms being basically a pod for the shower, a pod for the toilet,and a huge bed? I recommend getting your own room if you're not traveling as a couple as the quarters are tight and the shower is visible from the bed. The staff was amazingly helpful and the check-in/check-out process was super fast and easy. We loved the soap they provided in the shower (one for morning, one for night). Also, loved the free wi-fi. Finally, it is very close to Central Station, but far from the city center, so you must use the tram.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Flyboy123
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 27, 2013

Having heard about this hotel concept, I was excited to be staying there. I ended up canceling my hotel in central Amsterdam as I thought when the title of the city said "Amsterdam City" I thought it would be in close walking distance to the center of town. Well, that was the furthest from the truth.

While the hotel is interesting, it tries way to hard to be really "cool" and it does not need to. The lobby is very relaxing and social and the rooms are interesting, however they lack any place to put your luggage and the desks are not really that conducive to working.

The checkin technology kind of works, but does have bugs, at least from my experience.

The staff was very helpful, but got a few things wrong, like a taxi that arrive an hour earlier and did not take CC's when they said they would order one that did.

The biggest issue was how far it was from the center of the city (more like 25minutes, rather than what they say to be 15). There is also nothing around the hotel.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Prague, Czech Republic
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 25, 2013 via mobile

Liked the stylish, comfortable lounges and work areas. Free wifi. Ultra friendly staff. Cool lighting and modern furniture.

Not completely sold on the bedrooms. Large, comfortable bed, multi channel TV, sound proofing all good. But didn't really like the shower and toilet pods in the middle of the room, although the design is clever and had no problem with the water temperature and pressure. Overall the effect is rather clinical and sterile.

Budget wise was reasonable although food and drink was more expensive than expected, especially the rather limited choice of microwaved hot food.

I would go back.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lincoln, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 24, 2013

Where do I begin. I booked this solely on over 2.0000 reviews.i am completely and utterly gob smacked by this hotel.from the minute you walk through the doors you are greeted by friendly,smiley faced staff that can't do enough for you,it's so easy to register that you've arrived on the computer by entering your booking reference or email and you're instantly recognised,it's so personal.the whole layout of the hotel is like I can only describe as the style of an Ikea store kitted out as a hotel.its funky yet warming and so homely.then you go through the door to your room,yes it's small and compact but it's everything you need yet so more.the shower pod with mood lighting is ingenious yet practical,massive bed and we had a brilliant nights sleep,free movies on tap.i only wish we'd had at least another night here.The tram stopped literally outside,Tram 5 takes you straight to central station, passing through the famous market,van gogh museum, dam square etc.you really don't need to stay in a central hotel that's probably too noisy,it was so peaceful at the hotel.

Room Tip: Over looking the garden is good
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2013 via mobile

Slept over for one night. Easyest check in, no receptionist. Room is small and clean with a good shower. Nice atmosphere supported by good marketing. Lounge is a little too Hyp for my taste, bu then again was there for an hour only. Miss my breakfast though. Super internet service.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ledbury
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 24, 2013

Superb staff - the friendliness and service was second to none.
Rooms on the small side - the width of the king-sized bed that filled the far end There was no separate bathroom but "pods" for shower and toilet. Inadequate storage but manageable if you travel very light.
We pre-ordered breakfast every day and it was OK. The good thing was that you could eat breakfast at any time of day. The coffee offered at breakfast was too small for us.
A lot of style but there is some substance too. I would consider staying again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#14 Best Value Hotel in Amsterdam
#20 Business Hotel in Amsterdam
#22 Luxury Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#32 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Official Description (provided by the hotel):
Located in Central Amsterdam on Beethovenstraat this hip Netherlands hotel offers affordable luxury for budget travelers, lodging near museums, free Wi-Fi, movies on demand, and 24/7 on-site dining. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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