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“SURPRISED” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
4.0 of 5 Hotel   |   Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands   |  
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Hotel amenities
Special Price
15% off room rate
Ranked #37 of 346 Hotels in Amsterdam
England
Top Contributor
103 reviews 103 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
111 helpful votes 111 helpful votes
“SURPRISED”
5 of 5 stars Reviewed June 21, 2013

Did not really know what to expect - looked at hotel web site & it seemed a bit trendy but it was a real surprise.

The staff are really helpful & the rooms are quite quirky but are really good.

The shower tube was superb &the bed takes up large portion of the room but was really comortable

you get free movies / wifi & the room is spotless.

Will look out for this companies other hotels with out doubt

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,137 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (431)
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Haywards Heath, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 21, 2013

I stayed here for a conference in the RAI. It's conveniently located, being about 10 minutes walk across the park from the venue.
Staff are very helpful and accommodating. It is a bit annoying that you have to go to an ironing room but that's not the end of the world. No laundry facilities limit it a bit from a business travel perspective but I would go back.
The rooms are interesting, not too sure on the open toilet pod design & avoiding getting a cold drenching in the shower is something that needs practice. Rooms are reasonably sized for what you get and there is a nifty (if rather unreliable in my room) control mechanism for entertainment and lighting.
There is a sense of fun running through the hotel. There is big photo of the hotel opposite the lifts which is quite titillating, albeit not for those who are prudish or easily offended.
It is a bit of a distance from the centre but the public transit is quick and efficient. I would definitely return if visiting the RAI again, though for a family trip would probably look for something more central.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edinburgh, United Kingdom
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 20, 2013

The Citizen M hotel is very easy access from the airport (6 mins on train to Amsterdam Zuid station then 5 mins walk) so it was great when we were arriving quite late. Although make sure you have loose change for the train ticket as credit card (if the wrong type) and notes are not hugely useful.

The hotel staff are very, very friendly and helpful with advice on restaurants and places to visit. The room was exceptionally clean and well presented.

The rooms are funky and unique and you either love or hate the concept. They are not huge rooms and have pretty poor hanging and storage so I'd say great for a short stay (up to 3 nights) but if you're here for a week you might find it a little frustrating. There is no where in the shower to put your things only two hooks to hang up a jacket and minimal coat hanger space.

The bed is large and comfortable. The TV has lots of free movies and free wifi in the hotel is a bonus.

The mood pad is a nice idea but it stopped working on our second night and didn't get resolved, so part of the concept is lost if they can't make it work.

The toilet cubicle is frosted glass and shower is clear glass. This might not be appropriate for every couple if you like your privacy. Although there is a privacy curtain that can be pulled across.

Whilst the Citizen M hotel is really well placed for the train and tram, it is 30 mins on the tram out from the centre of town. This was absolutely fine for us, but might not suit someone partying in town until late.

It is a 10 minute walk for restaurants and cafes but there is a pretty good choice within that 10 mins walk.

Make sure you take a look at the hotel photograph opposite the lift!

Room Tip: Make sure you ask for a quiet room if you like it quiet. The staff made sure we weren't near th...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brugg
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2013

Very nice and good hotel. 3min walk from rail station Zuid. 12min walk to the convention center RAI via the Beatrice Park. Very nice walk to the RAI, but be careful of bike drivers! They have their own lanes, but you have to cross them several times. The hotel itself is very inspiring. This is due to the design and very friendly staff. It's a combination of business, design, attitude of staff and visitors which makes yourself feel comfortable. It deserves it's name. Absolutey recommended! Suitable for business and leisure.

Room Tip: Rooms to the park are absolutely noiseless.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

The concept behind this hotel is very nice. It is a modern, innovative and nononsense hotel. Rooms are cool but not big. All facilities are present and the beds are nice. Breakfast is served 27/4 and can just be grabbed from the selves near the bar. If you want to have a confortable new modern hotel this definetely the place to be. It is a bit far from the city centre(damrak) by foot but it is manageable. Public transportation is also very nearby! Great stay!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2013

Clean hotel, friendly staff, overall good experience. Easy access to the train station and tram station to either Amsterdam Centraal or Schiphol airport. Efficient room layout, good bed. Hotel located in a business area of Amsterdam, so surroundings are clean but not rural.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2013

I generally avoid hotels and stay in guesthouses and B&Bs. This is the first time I have stayed in a hotel I did not want to leave. Very well situated if you are attending a conference at RAI, close to Schiphol and in a quiet street, this hotel is ideal and very well priced too. You are close to Beatrix Park, if you feel like a stroll or a run. Loved the efficient use of space and the layout of the room - want to copy it in my own home.
Staff were very friendly and helpful, and I liked the various lounges downstairs and all the books available. definitely am a CitizenM fan. Only problem is Paris hotel won't be available for me in October.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#17 Best Value Hotel in Amsterdam
#21 Business Hotel in Amsterdam
#24 Family Hotel in Amsterdam
#24 Romantic Hotel in Amsterdam
#26 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Central Amsterdam on Beethovenstraat this hip Netherlands hotel offers affordable luxury for budget travelers, lodging near museums, free Wi-Fi, movies on demand, and 24/7 on-site dining. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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