Stayed at the CitizenM in Amsterdam last week and there were bed bugs in our room. Told staff and they looked a bit shocked but did nothing. Got an email from the manager a few days later apologizing, but no discount or refund was given. They basically did nothing about it. DO NOT STAY HERE.
- Official Description (provided by the hotel):
- Located in Central Amsterdam on Beethovenstraat this hip Netherlands hotel offers affordable luxury for budget travelers, lodging near museums, free Wi-Fi, movies on demand, and 24/7 on-site dining. ... more less
- Reservation Options:
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- Also Known As:
- Citizenm Amsterdam City Hotel Amsterdam
- Citizenm Hotel Amsterdam