Mary and I had a very nice three nights at the Canal House. It's well located within a couple of blocks of the light rail and a short walk from the main square or the RDL. All of the people we dealt with were helpful and polite. The rooms were nicely appointed, great duvet covers on the comfortable bed. We will return. By the way, I read one person's saga of problems with a reservation. We dealt directly with the front desk via e-mail and phone and we were very pleased with all the communications and the prices.