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“Charming and WONDERFUL” 5 of 5 stars
Review of Dutch Masters Apartments

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Dutch Masters Apartments
3.5 of 5 Condominium   |   Keizersgracht 580 A, 1017 EN Amsterdam, The Netherlands (Rembrandtplein)   |  
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Ranked #50 of 189 Specialty Lodging in Amsterdam
Abu Dhabi, United Arab Emirates
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Charming and WONDERFUL”
5 of 5 stars Reviewed October 30, 2013

We stayed in the Van Gogh apartment, which was tastefully furnished and had access to a beautiful and charming outdoor garden with a sitting area perfect for lunches. The caretaker Milany was extremely accommodating and available in case we had any questions - but she had explained everything so well when we first arrived that we hardly needed to bother her. We were within walking distance to every activity or site we set out to visit - from museums to shopping areas - which made the location (right on the canal!) just perfect.
The apartment came with two large flat screen tvs, a kitchen area with stove, microwave oven, crockery, utensils, coffee maker, kettle (with tea and coffee pods) and even a washer/dryer, all complete with detergents to use for each. A delightful sitting area with huge bay windows made waking up here a pleasure, even when the weather wasn't at its best.
The bedroom is indeed small, but while on vacation, we didn't spend much time hanging out in there in any case with the rest of the apartment at our disposal.
The bathroom was spotless with modern fixtures.
The apartment also comes with free wifi, which is wonderful to have when taking an extended vacation (11 days). Each apartment gets their own wifi, and it is indeed high speed and consistently so.
We had no issues with bookings or payment (booked through booking.com), and would only say that the hand basins in the bathrooms were rather small, and that the television does come provided with a DVD player, but not HDMI output .

Besides the apartment itself, a full score must be given to Milany the caretaker, as her helpful and friendly attitude made us feel immediately at home in a city we had never been in before.
I will definitely be coming back to this place, and would recommend it highly to anyone who's tired of feeling like a tourist and would rather a unique change.

Room Tip: The Van Gogh apartment has access to a beautiful garden and incredibly lovely view from the bay wind...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
USA and Australia
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed October 19, 2013

We are currently staying in The beautiful Vermeer apartment for the second time. Will happily return here next time we are in Amsterdam.
Melanie the live in caretaker is so lovely, kind and welcoming..
The large living area of this apartment is nicely furnished and just fabulous and we feel like we are living in our own apartment in the best location in Amsterdam.
Restaurants shops and sights are all around this great area and within easy walking to most attractions.
There is a 42 inch TV with DVD player, dining table for 4 , large comfortable couch. The ceilings are 5 meters high and it overlooks the canal and quiet street outside. There was enough space to have friends visit during the day. The Kitchen and bathroom are both great. There is a coffee machine, microwave and full kitchen.
Bedrooms (2) in our apartment are very small and beds and pillows could be more comfortable, but we are willing to overlook this because everything else is great!
Like other guests, We had initial issues with the unseen management group as well. (Not Melanie) . Ie they contacted us a week out from arrival time threatening to cancel our booking unless we immediately filled out and send /fax/scan paperwork and signed credit card details back..We had booked on Expedia and had never had this happen before. When traveling this strange request was very difficult to get done, and dreadful to have the stress we could lose the booking and have to find another place at the last minute. The Management company seriously needs to review their attitude.
However once we arrived it was all worth it.
We saw into many of the other apartments and they were also fabulous, spacious modern and bright.

Happy to recommend this great Apartment complex. Such a nice change from hotel.
Melanie.. You were delightful.. And very helpful.. Thank you.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 12, 2013

We booked the Jeroen Bosch apartment in April for a late September stay of 5 nights. We wanted to stay in a canal house but needed a property on the ground floor because of the notoriously steep stairs. My husband has had heart surgery and I have arthritic knees. Climbing the stairs would be problematic, especially with luggage. We received the confirmation and assumed all was well. We travel often and always try to stay in apartments and have never had a problem with our reservation not being honored until this apartment. After reading others experiences of problems with the booking, it seems to be a trend, not a mistake. The Jeroen Bosch apartment which we had reserved 5 months prior was on the ground flor and included a lovely garden. The apartment we were given was at the top of the building, no garden. The management company blamed the owner and the representative of the owner blamed the management company. I don't know if the problem was intentional but it seems likely that this company has a history of booking, rebooking and shuffling guest to what ever room suits them. We loved Amsterdam and had a great stay in spite of this experience. Would not hesitate to go back to Amsterdam but will not recommend this company to anyone. Bad policies, bad management. The woman who checked us in was very kind, Milani, but all she could say was how sorry she was. I got the impression she has had to apologize often for a booking "error". Be aware. With this company, a reservation is worth very little.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 6, 2013

review from a youngish couple (26yo fit not fussy)

there was confusion with someone apparently cancelling our booking(booked via expedia) which had us very worried at 6:30pm on a cold amsterdam night.
thankfully with some help from another guest calling the attendnt we were in there within 15 minutes. she explained there simply must have been a mix up and was sooo unbelievably nice we instantly felt reassured and relaxed.

she showed us all around and told us how to contact her + all instructions for the place etc.
this room is one of only 2 that has access to the courtyard which was lovely (dont forget your mozzie repelant tho!)

bed was comfortable - one if those ones where u cant really feel if the other person is moving
kitchen well equipped
heating/cooling was good
quiet area
lovely treats provided and stuff for cooking/cleaning

IN SUMMARY the only issue was the dicky little hand basins - very cute but very impractical
I would return here and recommend this place to anyone who asked. Like home away from home.
10/10 to the lovely lady who helped us with check in.

Room Tip: only two have courtyard access if you are interested
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chisinau, Moldova
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 6, 2013

The hotel's location is central, overlooking Keizersgracht, yet in a calm and quite neighbourhood, there's a tram and bus stations close by, making it easy to get at by public transport from both Central Station and the airport.

We faced a small problem upon arrival as our room was was already given to someone else (a double booking issue due to a system error), but (to our delight) we were upgraded to Herman Brood residence, a modern apartment, with a daring and colourful design.
The place was clean and had everything we needed for a comfortable stay: coffee machine, microwave, dishwasher, stove, washer/dryer, a very pleasant main room with a big windows and a beautiful view.

The only minus was the bed, which is not double but two twin beds linked... they constantly slide apart. In addition the mattress was very soft and the pillows quite big and uncomfortable.

Overall a great place that I would definitely recommend!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kathmandu, Nepal
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 9, 2012

We stayed in the Van Gogh apartment. As the title says, it was good as a place to stay, but they could've done much more (especially considering the price per night!) I'd still recommend a serviced apartment over a hotel any day, but I'm not all too sure I'd recommend THIS apartment over others. We've stayed at other apartments that have definitely surpassed this one.

The pros: Great location, wonderful garden out back, decent design, and not a bad selection of amenities.

The cons: The apartment is quite small at 50 square meters. Given real estate prices here, I get it...we're probably staying in an apartment worth half a million dollars at least. But our bedroom, for instance, fit only the bed and absolutely nothing else. Speaking of the bed, it was hard getting a good night's sleep because the pillows were too large to actually function as a pillow. It's also impossible to use the wash basin in the bathroom to wash your face because it's so tiny! We spilled water everywhere every time we tried. Also, the place is dimly lit. No matter how many of the lights we turned on, it never seemed like a bright, cheerful space. We used the living room/couches for our luggage and closet space because we didn't have one in the apartment. This meant that the place always felt a little cluttered no matter what.

The amenities were okay, but nothing exceptional. For instance, they have a dishwasher...but provide no soap for it or for the sink. They have a washer and dryer...but no soap for that, either. Decent knife, but couldn't find a cutting board. Or sponge. There's a Senso coffee maker... but you have to buy your own coffee. We honestly didn't mind paying for these things, but additional touches like this make or break a place. It simply wasn't user-ready from the outset. If these things were provided I'd offer an extra star.

The vibe of the apartment was also a little problematic, starting at check-in. Our flight arrived late (1:30am). When we told them this, they wanted to charge a 50-euro check-in fee. I laughed and said to my husband, "Just on principle...let's cancel one night, check into a 50-euro hotel when we arrive and go to the apartment in the morning. That's an absurd policy. I'd sooner have them miss out on 250 euros for our night than condone that." When we replied and said we'd simply cancel a night, THEN they said they'd be willing to check us in late sans fee. Of course... this wasn't without the check-in person commenting how tired she was and how she had to wake up early the next day when she checked us in. Pretty unprofessional, all said and done.

In other apartments they offer guests guidebooks of the city. Here? Well, as others have commented, you're greeted with a host of signs and booklets with do's and don'ts. Keep the door closed, empty the trash on Tuesdays and Fridays, turn off the air condition, don't smoke, lose the key and pay 200 euros, etc. Not very welcoming. If they were really concerned about the guests trashing the place as they seem to be, they could offer maid service like other serviced apartments (hint hint).

I still give 3 stars because it's a good space. It's clean, well-designed and makes for a good crash pad in the city. But would I stay here again? We'd probably look into other options first.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dutch Masters Apartments

Address: Keizersgracht 580 A, 1017 EN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #50 of 189 Specialty Lodging in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dutch Masters Apartments 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Dutch Masters Luxury Apartments in Amsterdam offers luxurious apartments in the heart of historic Amsterdam. There are 9 residences in this complex of varying sizes, with one, two and three bedrooms. The features range from roof deck, garden, classic canal view, 4 meter ceilings and 400 year old details. All residences are equipped with design interiors, a full kitchen and kitchen inventory, washer/dryer, linen, private safe and broadband internet. ... more   less 
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Also Known As:
Dutch Masters Apartments Hotel Amsterdam

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