Like the other posters, we found out a couple of days before staying at De Lastage Apartments that our reservation was cancelled. Expedia called us up and said that De Lastage had a fire code or other issue and needed to suspend operations immediately. As we were already out of the country, this last minute cancellation caused us serious concerns on our trip and we had to spend hours on the phone and on the internet with Expedia to find alternate lodging. Expedia was very helpful in this regard and if anyone ever does book a stay at De Lastage once it sorts out its issues, then I would recommend booking through an outside agency (like Expedia, Booking.com, Orbitz, etc.). This saved us a lot of money and hassle, since we did not have to pay anything more for the alternate accommodations, which turned out to be very nice (the Radisson Blu on 17 Rusland in Amsterdam, which I highly recommend). I cannot recommend De Lastage to anyone since (i) they had a serious issue that required them to suspend all reservations immediately, and (ii) they did not contact guests directly to inform them of this (I heard from Expedia and not De Lastage, even though I was in communication with their property manager about some requests with our reservation). It was a very annoying experience to deal with and was the one bad aspect of our trip.
- Official Description (provided by the hotel):
- All 29 De Lastage apartments are equipped with Hastens beds, Smeg kitchen, Flatscreen TV, DVD-player and a stereo system. High Speed Internet (cable) is price-included and telephone is an option if one wants to use one of the rooms as an "office away from the office." Also you will find all the standard household equipment as an iron, ironing board, vacuum cleaner, hairdryer, coffee machine, water cooker, microwave oven, dishwasher and of course several pans, plates and cutlery. We provide twice-a-week apartment cleaning and linen service by a certified staff under direct management. A professional laundry room has been created in the same building. Other services requested by our guests can also be taken care of. From Monday to Friday our Facility Manager will be in the office in the same apartment building to provide one with personal service for all queries which may arise. ... more less
- Also Known As:
- De Lastage Apartments Hotel Amsterdam