Yes, the steep stairs are daunting, but Martin carried our bags up and down the steps. The room - the one at the very top - was great. Very large with a small kitchen and eating area. As described here, the breakfasts were terrific. We had plenty for both breakfast and lunch - and still sent a lot of food back.
Martin leant us a good map and explained the trams and told us other, helpful advice. If you go, ask about the special flyswatter (by the way, we never saw a bug of any kind). We never saw Martin after breakfast so had no "privacy issues", but we never came in very late at night.
This is a great value and not far from other areas of interest. The tram is inexpensive and easy to use. If you're fit, try for the room upstairs.
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