We arrived in amsterdam by car and the underground parking is very secure and convenient. Staff at the check-in was very friendly and they gave us good guidance on how to travel from the hotel to the city. The location of the hotel is not good at all. No restaurants whatsoever around. However, it's very easy to commute by tram or bus to city centre and it's only a 15 minute ride. The tram and bus stop is only 1 minute walk from the hotel. We had a twin room and it was spacious enough to put the cot for the baby. Room was clean. The next day, when we came back to our room, it was not cleaned. We arrived at 5:00pm and somebody had eaten our food and taken a cup of tea. We had a clean set of towels but the bed was half done, like if someone had taken a nap in our room and eaten all our food. We immediately called the manager and they apologized. They said they had issues with cleaning staff and that it would never happen again. We were offered a room upgrade along with a free dinner. The dinner was terrible. The cheese on the beef carpaccio starter had blue mold and the beef was frozen. Of course they offered us another starter. The main dish was ok. Overall, the hotel is good, we probably had bad luck on our stay. Parking is great, very good buffet breakfast, nice rooms, friendly staff.
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