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“excellent !!!” 4 of 5 stars
Review of Novotel Amsterdam City

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Novotel Amsterdam City
4.0 of 5 Hotel   |   Europaboulevard 10, 1083 AD Amsterdam, The Netherlands   |  
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Ranked #81 of 345 hotels in Amsterdam
Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“excellent !!!”
4 of 5 stars Reviewed May 6, 2014

The staff was very helpful, the rooms clean and the locations were good.The hotel is very big an it is in quiet area veri close to the metro, tram and train station. The rooms are nice and very clean. The hotel is new and it has modern design, much space and it gives you a perfect service

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 8, 2014
Dear apko10,

Thank you for taking the time to write a positive review on TripAdvisor. I am glad to read you had a nice stay with us. Hopefully we could give you the same experience again in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,355 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Turkish first
  • Any
English first
Carrickfergus, United Kingdom
1 review
5 of 5 stars Reviewed May 5, 2014

Very convenient to RAI station tram and airport- take the train-10 minutes, Very helpful and informative staff. Very welcoming on arrival. Very pleased with breakfasts-no need for lunch-more time to see Amsterdam. Very pleased with room. Enjoyed reading newspapers over breakfast, Bar staff very friendly as were dining room staff- took time to talk to you .Have stayed in hotels all over the world and would certainly recommend this hotel- staff take time for people they will never see again .Children's activities and swimming not applicable.

Room Tip: Take time to decide what you and don't complain afterwards.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 6, 2014
Dear David M,

Thank you for your positive review on TripAdvisor. This is really appreciated. I am glad to read you had a wonderful stay at Novotel Amsterdam City.

Regarding your comment of children's activities; in the lobby we have a kids corner where you can find a Playstation and games/toys specially for children.

Hopefully we could welcome you back in the nearest future.

Best regards,

Remco Groenhuyzen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Top Contributor
325 reviews 325 reviews
61 hotel reviews
Reviews in 120 cities Reviews in 120 cities
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed May 2, 2014

A comfortable hotel which is true to the brand.

Staff are friendly - but I noted that at times checkin becomes very over-crowded and busy.

I stayed for a conference, and the convention centre is good. The buffet catering for the conference was of an above average standard.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 6, 2014
Dear Albia-Newton,

Thank you for your review. Hopefully we could welcome you back in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 1, 2014

The hotel is outskirt of city to reachable in 25 mins by Tram or Metro in 20 mins. 5 mins walk to Tram/Metro station.
Its quite beautiful hotel with all facilities, costly but city is anyway quite costly.
I booked a superior room with double bed, Sofa but was allotted town sharing room. When asked about this, hotel front desk simply wanted to washoff their hands by saying that this is all they have, they dont have any room available in entire hotel except this. Simply hotel wants me to accommodate in lower grade room while charging for higher category. I had to fight with them in middle of night for 15-20 and suddenly a superior room which a booked and paid for appeared.

I don't recommend this hotel because of my bad experience.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 6, 2014
Dear GauravBansal27,

Thank you for taking the time to write a review on TripAdvisor.

I am sorry to read you had a bad experience with one of our employees regarding your reservation. My sincerest apologies for this. I have discussed this with our Front Office Manager to prevent of future occurence.

Dispite your experience, I hope you would give us an other chance in the nearest future.

Best regards,

Remco Groenhuyzen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 29, 2014

Good as any Novotel, but it is refurbished.
The rooms are not large, inferior to other Novotel in Europe. The bathroom is nice and renovated. Breakfast good and varied. Staff OK.
Well located, Tram and Metro station is an 8 minute walk.

Very conveninete for those who don´t want to spend for getting to / from the airport. Along with the Metro and Tram station also has a train station leading to the airport. It takes 10 minutes and costs € 2.6 per person. Very convenient.

Recommend

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 6, 2014
Dear Razasa,

Thank you for your positive review about Novotel Amsterdam City. Hopefully we could welcome you back again in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, Wisconsin
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 28, 2014

We were booked into Novotel by our travel agent. We just came off a river cruise from Zurich to Amsterdam. It was too far out of town for convenience. It cost $38.00 to get a taxi from downtown to the hotel. We could have taken the tram but who wants to lug a suitcase around Amsterdam looking the right tram?. If you are going to a concert it would be very convenient as the facility it is very near. The one redeeming factor was that it was on the tram and train line. It was easy to get back into the city or to the airport.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, May 1, 2014
Dear TillieMToiler,

Thank you for your review.

Indeed, the location of our hotel is not in the city centre, but next the station Amsterdam RAI (20 minutes by tram). Perhaps it is an idea to check Google earth for the location of the hotel next time. In this way you could see exactly how much distance it is between your arrival point and the hotel.

Hopefully we could welcome you back in the future!

Best regards,

Remco Groenhuyzen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Family Hotel in Amsterdam
#47 Luxury Hotel in Amsterdam
#58 Business Hotel in Amsterdam
#68 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Amsterdam City 4*
Official Description (provided by the hotel):
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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