I was given a gift to go have lunch at this hotel on the 29th of November 2013. It was a very nice experience. I myself have worked in hotels for about 10 years and still do so at this moment. Even though this is not even the hotel chain I myself work for I have to give credit where credit is due.
Upon entering the hotel me and wife welcomed with smiles, exactly the way it should be!. We were kindly directed to the restaurant by the front desk agent. He had his cubicle clean, tight and organized. Also the way it should be! Unfortunately I did not get his name but to the gentleman I had asked for a comment card, my props go out to you.
Next the restaurant: upon entering this area we were welcomed with smiles again by Beatrice and Daphne. Beatrice directed us to 2 tables we could choose from at the window. Just the way I like it. As a guest at this hotel I value choices. My wife and I were very well taken care by these 2 ladies and we enjoyed the chitchat we had with Daphne.
I could see Daphne was new working there and later during one of Daphne's pleasant chitchats she confirmed this. Even though she was new I still compliment her on the good job she did.
Next the Food: I myself had the penne bolognese and the chocolate mouse. My wife had the beef on a kind of sandwich and a fruit salad. To the kitchen nicely done! my pasta saus was almost perfect, not to watery and full of taste. I tasted the beef of my wife which was great. It was ordered medium done and that's exactly the way my wife got it. However I do have a suggestion; this may be just me but I hate rucola I would suggest that upon taking an order of pasta to check with the guest if they would want rucola on the pasta. I will admit it looks nicer on the plate but not everybody like it. about the plates; the plates were nice and clean, the wine glasses the same.
In general: A very good experience!! The lobby was clean, the restaurant was clean the staff is polite and friendly. And most important, smiles everywhere!!
- Official Description (provided by the hotel):
- The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more less
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- Also Known As:
- Novotel Amsterdam City Hotel Amsterdam
- Accor Amsterdam City
- Amsterdam Novotel