The pleasant pale coloured green exterior lends credibility to the ecology policy of the hotel which is quite comfortable in most respects. Reception staff was pleasant but too helpful-acting like a concierge to the new arrivals so the check in was too slow.
Location is great if you have an event in RAI or the adjoining Conference Center. Rates vary with the events happening in these two venues and so value for money varies. The location from the airport (10 mins and 2.50 euro ticket) to the nearby Amsterdam RAI station makes an ideal location for many, though tourists would need a daily ticket (7.50e) to go to town and move around by tram (25 mins) or Metro (15 mins) (single journey tickets are available though).
Rooms are comfortable and decent sizes with a small sofa to relax on. View is not great but that is a locational issue. The housekeeping is very poor though. You will be woken up before 8 for cleaning the room unless you put the 'Don't Disturb sign. The standard of cleaning is the worst I have seen in years. Everything lying on the table, floor, sink, is left untouched and room is left untidy. I could not find the TV remote and on the last evening started looking for it frantically lest I were billed for it. It was ensconced under the cushions on the sofa-not touched for TWO days! Perhaps, the staff is overworked and they are given very little time to clean a room because of the huge number of rooms (over 400, I think).
Breakfast room is huge with perhaps 200 covers. But the railway platform look is somehow avoided by breaking it into 3 compartmentalized zones. The variety is quite sumptuous too with good service by the staff.
Did someone complain about the WiFi? It's the best I have found in the world so far! Of course, its free and works well in the room, restaurant and lobby. But they even have 4 Mac machines with wide screens and a software that takes you to any email site, airlines etc, in a second. The Net speed is amazing, I thought. The lobby has been refurbished and my room wasn't so far (refurbishing is being done in steps) but still it was fine. The hotel even sells the day tickets by local transport- a very helpful feature. There is a Spa that I didn't use so can't comment. In short, ideal for some-not so attractive to others.
- Official Description (provided by the hotel):
- The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more less
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- Also Known As:
- Novotel Amsterdam City Hotel Amsterdam
- Accor Amsterdam City
- Amsterdam Novotel