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“Nice, but out of city center and room description confusing..” 4 of 5 stars
Review of Novotel Amsterdam City

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Novotel Amsterdam City
4.0 of 5 Hotel   |   Europaboulevard 10, 1083 AD Amsterdam, The Netherlands   |  
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Ranked #84 of 345 Hotels in Amsterdam
Certificate of Excellence 2014
Singapore, Singapore
Top Contributor
58 reviews 58 reviews
35 hotel reviews
Reviews in 40 cities Reviews in 40 cities
76 helpful votes 76 helpful votes
“Nice, but out of city center and room description confusing..”
4 of 5 stars Reviewed November 6, 2013

Nice hotel, modern with all mod cons.
Reception is nicely appointed and they think of small things.. raining outside? Towels available at reception to dry to you off.
Lift situation OK, 4 lifts so minimal wait.
We were given a "superior room" - but be warned this is the BOTTOM end of the spectrum. It is the lowest level - and the rooms are tiny. Executive rooms are a decent size.
Fitness center is good with sauna, water etc etc, but getting there is a pain as only 1 of the 4 lifts go there. Tip: go to ground floor and take stairs.
Breakfast good and big with lots of choice.
As for location, it is a 4 min walk to the tram station to take #4 in to town (25 mins to central station). So although Novotel Amsterdam "City" it is not.
But all in all friendly, nice staff and a well appointed hotel.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,565 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Dudley, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 6, 2013

Stayed here from the 27th Oct for 2 days. Yes the hotel is a little way from the centre, but the trams & metro are excellent. The hotel was very comfortable, we upgraded our room for 60 euros( as seen in a prev review) this included the mini bar, tv packages, bathrobes etc, which was great after a day of walking around!. Also free wifi which was good. A very pleasant stay and would recommend.

Room Tip: Upgraded rooms are on the 15th floor and very nice
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2013

We were here as part of our Globus Tour- European Tapestry. It was a beautiful hotel with a clean and modern look. Breakfast was fantastic with a wide selection of different foods. I would stay here again even though it's a bit out of town because it was super close to the rail so it was no big deal to walk over and get right on.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norway
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2013

Went to Amsterdam for the weekend and chose this hotel.
Stayed on the top floor, with the city view.
Staff: Very good, competent and happy. Always easy to communicate, and very helpful.
Rooms: Very nice, clean, quite big, and you got everything you need in the room if not, only one call to the reception away to get what you wanted.
Got wifi and cable internet in the rooms, a minibar, tv, telephone, hairdryer and all the shower equipment you need. Bathrobes and slippers were a big plus.
Fitness room: Very good equipped, tv, music, water-bottles and towels. Sauna and relaxing room, was very nice. But quite difficult access because of all the keys, and cards to get thru the doors.
The internet was quite weird, and was interrupted all the time.
And we missed a swimming pool.
Easy to get to the city with the tram.
After all: Very good, clean and perfect for a comfortable stay.
Loved the fresh green apples at all times as a snack.

Room Tip: Top floor was very good, quiet with a good view.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valencia, Spain
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 3, 2013

Staff were confident, happy, good service ethic, well organised and keen to help. Everything you want when staying on business. The connections from the hotel were excellent, taxis outside, tram & train a short walk away, plus there is a small shopping centre close by. This isn't well signposted and it's in a residential area, but only 15 mins walk away on AJ Ernststraat. There are some nice shops & good places to eat here. Only critisism is food at hotel is expensive, but it's what you expect at a hotel such as this. Overall a great experience.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Switzerland
Top Contributor
55 reviews 55 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 2, 2013

Stayed here on a weekend trip to Amsterdam with my family. It is really an excellent hotel from the minute you walk in the door till you leave. The staff are just great all the time. I messed up my booking and the sorted it out. Reception was really attentative at all times. Anything we wanted was taken care of immediately. Breakfast was really well organised and efficient and really good. I get the impression that everyone in this hotel are really well trained. They are also all very friendly. I love the architecture of the lobby and dining area too. It's not far to town at all maybe 15min by tram which is practically around the corner. The only thing I would change is I'd prefer a harder matress on the double bed and on the sofa bed. My wife thought the matress was OK but for me any my son they could have been harder.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, November 4, 2013
Dear Willie2000,

Thank you for the comment you posted on this website! We aim to make every stay a success through our colleagues and I am extremely pleased to read that we were able to show this. I will be sure to share your comment with the staff and hope hope to see you again in our hotel.

Kind regards,

Remco Groenhuyzen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tervuren
Top Contributor
217 reviews 217 reviews
97 hotel reviews
Reviews in 109 cities Reviews in 109 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed October 30, 2013

I must say that my stay at this hotel was very good. Ample parking space, very professional check-in staff, good breakfast and friendly staff. You expect this everywhere but this hotel also delivers it. Recommended especially if you have to be at some conference at the RAI.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Family Hotel in Amsterdam
#53 Luxury Hotel in Amsterdam
#63 Business Hotel in Amsterdam
#65 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Amsterdam City 4*
Number of rooms: 611
Official Description (provided by the hotel):
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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